Your Ideas

My new idea is - Get the Calling Circle working again.   It is all the more important to have this 'option' during these times when everyone is relying on their telephone to communicate with the outside world.  Phone bills will be going up everywhere and TalkTalk appear to be doing nothing to help with that.   I also think a review of the name wouldn't go amiss - TalkTalk is something TalkTalk definitely don't want to do right now!!   Impossible to get this message through and will be taking this up with TalkTalk, when we're ever eventually able to raise them by phone again!!   Extremely poor service on this front and a definite consideration when reviewing the contract. Not being able to contact TalkTalk at all - only referred to the community - is not good enough.   P.   ... View more

Provide an area where we sites can be reported that are not categorised by homesafe. Also, provide more personal site block options (think you get 10 at present).  ... View more

Would love to be able to login to the router and have an option to customize the allowed bandwidth for each connected device. Having this come as standard to the customer is a big selling point in my opinion.   The Ad should go something like this "no matter your internet speed a device could be hogging up your available bandwidth causing lags in your games and video streams on other devices but with talktalk broadband you get the hub9000 and can easily limit and prioritise your devices and available bandwidth. No more angry children equals a happier home"     ... View more

I don't know how many head office colleagues there are but the CEO's email this morning that 240 of them are moving over to call centres makes me wonder how many head office people they really need and might it not be a good idea to keep those 240 and possibly others on permanent call centre duty! ... View more

One can get an extension with gmail to bounce back unwanted/spam emails marked as undeliverable. I would like to see this facility with talktalk mail ... View more

Can we have a publised email address for customers service so we don't have to que waiting for someone to answer the phone.  ... View more

A proper Bulletin Board style forum (e.g. phpBB or Simple Machine) would make it simpler to follow threads, and would allow users to find their posts easier.   Failing this a "find my posts" link would make it easier to see if someone has commented on a post they made. ... View more

One feature I'm really missing since moving from Sky+ is a failed recording showing a reason for the failure (clashed, no signal etc). Would it be possible to have something similar on TalkTalk? ... View more

I agreed a new contract with talk Talk by phone on 20th July which was subsequently confirmed by letter of the same date. My next bill does not take note of that agreement. I then queried the bill asking that it be corrected and all I get back is a revised route to view my unchanged bill. I am still awaiting for a constructive response to my request and subsequent correction of the bill.   I hope this idea will elicit some constructive response. ... View more

Here is an idea. Don't just cut off a chatt when it becomes to difficult for you because the facts on the ground don't match what your out of date computer system says. ... View more

Hi only an idea but cant TalkTalk pass on the TV Boosts discounts on to existing customers by email in which I mean customers who are already on a TV Boost at say their paying £20.00 a month for Sky Sports and then TalkTalk does the same TV boost at say £18.00 a month as a discount why can't TalkTalk email customers who have the sports boost at a higher price and send an email asking the customers if they would like the same Boost that the customer has but at a lower rate when TalkTalk does these discounts on the TV Boosts surely that would really help TalkTalk get more customers and keep their existing customers surely that would work in TalkTalk favour by passing these offers on to their customers as I know if someone emailed me asking if I would like the sports pack at £18.00 a month for say 6/9 or 12 months and say I was paying them £20.00 or £22.00 a month for the same amount of months as originally purchased for or a few months more at the reduced rate surely TalkTalk would be more attractive by passing these discounts on to their customers as more people would come to TalkTalk and more than likely stay with TalkTalk but like I said just an idea regards Nick ... View more

Its simple really.  Don't overcharge me.  Don't make me regret contacting Talk Talk about problems as it always ends up causing more problems.  When I cancel an engineers vist don't charge me for it. ... View more

Vodafone broadband app allows you to boost connectivity to certain devices for a set period of time. Really helpful for when you have a video call and want to make sure you have the best chance of stability.  ... View more

To help reduce the impact on the network during peak times, allow users to download shows/films to their box (like you can with the iOS app).  This will spread out demand and allow greater stability/speeds in the evenings and other peak times.  ... View more

  Multi-room is now available. Thanks for the suggestions and likes.   Using TalkTalk TV multi-room Multi room would be great. SKY NOW TV lets you have 4 devices. It has most of the catchup channels and 11 live channels on the entertainment pass. Could we get a multi-room service from TalkTalk.  ... View more

As universal TV is coming to a close end of January and with lost UK food as well. I think it’s a good idea that Talk Talk asked the customers if there’s any channels which they would like to see on the platform.   my suggestion is CNN International.  and some of the free movie channels which is on satellite TV and cable.    Prescol ... View more

I’ve just signed up to the community and have had to use an email address I wouldn’t consider a primary one due to the verification of what email addresses are allowed.   I understand the need for a valid email address, but maybe the community site could use the same verification as the main TalkTalk site when it comes to registration.   For example my email that is formatted like so (not my email, but same pattern) x@example.co (yes, .co) is apparently invalid.  ... View more

How about we, Talk Talk community members, stop doing Talk Talk's  work for them?  I have been repeatedly trying to resolve my issues since March 2020 and still have the same issues!!!  I have given up trying to liaise / communicate with the Chat-Line staff and just find the whole experience to be an unmitigated disaster.  Incompetent staff, with no-one taking responsibility to even attempt to provide an "adequate" customer service or experience!!  As soon as I can get to speak with someone (other than OFCOM) the sooner I can pull the plug on this outfit. Why should the community assist their other customers.  You don't go to a restaurant and get thrown an apron by the other diners who arrived at the restaurant before you.  JOKE JOKE JOKE of a company.  ... View more

The provided WiFi Router implements a very restricted DHCP service as follows:   1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server)   2. It does not allow addresses to be reserved for networked devices based on their MAC Address.   3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range.   My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations.   Thank you ... View more