Your Ideas

I've just joined the broadband service and am thinking about adding the TV package, however I am put off by the fact Youtube and Disney Plus are not available. Any plans to introduce these in the near future? ... View more

Hi would be good or better if the ads where do like on other site on the page not as like slow pop ups which cause the pages on the site to load longer.   Why have them that way and why also are we able to hit a cross to get rid of them when loaded why have it when u can close them.     As even when the change it takes time to do it load the next one.   need looking at as not helping us users on the thead pages and on the site in normal.   Would be ok if they where on the page to the side but pop up on SLOW THE PAGE LOADING DOWN    which is not helping people get the info from the site or get us to help people. ... View more

Is the broadband test accurate? I did a test side by side on the same computer but on different tabs. One of them was on Ookla and the other was on TalkTalk but I got completely different results. Ookla says I got 15mbps and Talk Talk says I got 37mbps. Overall, I trust Okkla more, but if I'm wrong please correct me. ... View more

Am I missing something obvious? Make it obvious how to post a question to a community forum. Can't find what should be so clear . ... View more

  Multi-room is now available. Thanks for the suggestions and likes.   Using TalkTalk TV multi-room Multi room would be great. SKY NOW TV lets you have 4 devices. It has most of the catchup channels and 11 live channels on the entertainment pass. Could we get a multi-room service from TalkTalk.  ... View more

When Openreach FTTP full fibre is available from TalkTalk in my area I'd like to refer FTTP friends to TalkTalk for an ultrafast discount on our services.  Similar to the UFO refer a friend.   A fast take up of full fibre connections would help to cover the hardware costs of the FTTP exchange upgrade. ... View more

One can get an extension with gmail to bounce back unwanted/spam emails marked as undeliverable. I would like to see this facility with talktalk mail ... View more

As a result of current and past problems regarding low fibre speed and buffering at times.   When using the 'Speed Test Checker' it would be nice to be able to see a record of previous speed tests, I'm aware that you are able to see them so why can't we?    I know this wont sort out a problem but it would be nice to be able to refer back and see if there is a obvious pattern to the problem.   ... View more

Would love to be able to login to the router and have an option to customize the allowed bandwidth for each connected device. Having this come as standard to the customer is a big selling point in my opinion.   The Ad should go something like this "no matter your internet speed a device could be hogging up your available bandwidth causing lags in your games and video streams on other devices but with talktalk broadband you get the hub9000 and can easily limit and prioritise your devices and available bandwidth. No more angry children equals a happier home"     ... View more

You would have thought that in these "green" days - When dispatching new equiipment, that TalkTalk would have provided a post paid - return envelope in the package to return an old router - for proper recyling - to save it from ending up on the tip ? ... View more

Provide an area where we sites can be reported that are not categorised by homesafe. Also, provide more personal site block options (think you get 10 at present).  ... View more

The provided WiFi Router implements a very restricted DHCP service as follows:   1. It cannot be disabled (this means that I cannot use another device on my home network as a DHCP server)   2. It does not allow addresses to be reserved for networked devices based on their MAC Address.   3. As a result of points #1 and #2 the Port Forwarding provided is strictly limited to devices that are always switched on or are manually configured to have a static address which is outside of the DHCP range.   My suggestion is to update routers to provide a 'more complete' DHCP service that addresses the above limitations.   Thank you ... View more

The last call barring feature is helpful to stop some of the scam calls I get but as the table only holds 10 numbers it is only too soon before the oldest entry in the list gets released again. As the number of scam calls seems to be increasing is there any chance that TT will increase the capacity of the bar numbers table? Latest Update: Status: Delivered  @charlieboy99  Congratulations, your idea has now been delivered.  Together we're beating the Scammers!     ... View more

Can we have a publised email address for customers service so we don't have to que waiting for someone to answer the phone.  ... View more

Having two talktalk logins, one for myaccount and another for the community pages doesn't sit right.  it feels dumb. Why not just have a talktalk profile, as part of your account, that is used for posting gubbins on the community forums. Your personal details are requested by the community profile anyway, and if you're logging a fault, query or complaint you're asked for your landline number so it can be tracked. That's a lot of redundant steps. If it's a "security issue", have a profile linked to the myaccount page, then have a handshake between the two portals (account and community) if/when a customer decides they want to spend time on the forums. Also, just have a drop down menu for the 'idea labels', it'd be less of a faff given that it's a restricted set of options. ... View more

Hi only an idea but cant TalkTalk pass on the TV Boosts discounts on to existing customers by email in which I mean customers who are already on a TV Boost at say their paying £20.00 a month for Sky Sports and then TalkTalk does the same TV boost at say £18.00 a month as a discount why can't TalkTalk email customers who have the sports boost at a higher price and send an email asking the customers if they would like the same Boost that the customer has but at a lower rate when TalkTalk does these discounts on the TV Boosts surely that would really help TalkTalk get more customers and keep their existing customers surely that would work in TalkTalk favour by passing these offers on to their customers as I know if someone emailed me asking if I would like the sports pack at £18.00 a month for say 6/9 or 12 months and say I was paying them £20.00 or £22.00 a month for the same amount of months as originally purchased for or a few months more at the reduced rate surely TalkTalk would be more attractive by passing these discounts on to their customers as more people would come to TalkTalk and more than likely stay with TalkTalk but like I said just an idea regards Nick ... View more

My elderly mum was interested in television services by talktalk, as ad in the daily mail said she'd get prime free for a year. She enquired about it, but decided to think about it. Was corralled into taking 18 month subscription after several high pressure sales cold calls, told she'd get prime for year and extra freeview channels. Several probs with setup, but eventually installed. No extra freeview, told for weeks that prime voucher was coming, when cooling off period over told it was never coming BUT to take out subscriptions with prime Amazon and talk talk would reimburse in year. This was clearly another lie. Luckily mum is classed as vulnerable, so on advice of Kent Police we previously had device fitted that records all calls made and received from her phone to protect her from fraudsters.  So luckily we have evidence of these shockingly sharp practices. Also charged mum for admin!, double billed her for Wi-Fi (which she doesn't use) and tv! And engineers setup despite being sent letter saying this was free. She's also been told she'll be called back by managers at call centre several times, been told her prime voucher is "on its way, keep checking" (until cooling off period was over), had phone out down on her. My idea is this: it's not really that clever to exploit a little old disabled pensioner, high five! we trapped her in an 18 month contract! and pinched a couple of extra pounds for good measure. I will go to the press, we will engage a solicitor! Normal people do not like the vulnerable to be exploited. The recordings are shocking and upsetting.   ... View more

Recently, I was having problems with WiFi connectivity. I switched on Band Steering and Airtime Fairness (I have a HG633 router), and these problems seem to have disappeared. No more disconnections and wireless connectivity seems to have improved.    Why don't TalkTalk switch on these settings automatically on all routers? Could this be implemented with a firmware update?   A customer could always switch them off if they want through the routers settings.   This is just a suggestion. Let me know what you think. I know everyone's circumstances and environments are different. What worked for me, may not work for someone else.  ... View more

Has anyone started a film review on the community? ... View more