Your Ideas

Why can't we just have one account for account services and the forum? At least when setting up the forum account, why not force people to complete the profile completely? This would save time when people had queries, the OCE's wouldn't have to ask people to fill it out and would be able to respond immediately.  Seems senseless not to have those items auto filled from the service account. Status changed to: Accepted This idea has been reviewed by the community, our product teams and accepted as an idea we can implement in the future. ... View more

Can we have it so we have a single login to the myaccount site and the email services from talktalk. Always a pain managing both. Latest Update: Status: Accepted  @DB1980 Thanks for the idea, Single Sign On is definitely something we're going to explore in the near future, I'll keep you updated as this progresses. Although I've accepted the idea we'd love to see more "likes" from other members who want to see this idea brought to life.  ... View more

At present if you are in a forum sub-section and hit the home button you are taken straight to the main page. You then have to start back in by clicking on community. If the main forum page (the forum index) was added to the navigation path it would allow the user to head straight to the next section they wished to view.   EG. at the top of the page    Home - Your Ideas - New Idea  could be altered to             Home - ForumIndex - Your Ideas - New Idea   ... View more

i think talktalk needs to let users have bigger photo attachment files as camera pics are bigger in size these days. you cannot send more then 4 at a size of 20MP without it being stopped and rejected   Stormchaser ... View more

If an email account has an Auto-forward address added or changed then the email owner should receive an email confirmation / SMS message of the change. This is to maintain account security. ... View more

I'm using the TT webmail filter system as a 'spam catcher' - both the 'Blocked Sender' filter, plus my own customised one.  Both mostly work ok, but on catching a criteria match, the rogue mail is simply moved to the trash folder and generates an incoming mail notification because it's still flagged as 'Unread'.   I'm aware of the 'Disable notifications on active filters' checkbox - but that appears to be a global setting that affects every filter, including ones for which notifications are really wanted.  It'd be great to have the facility to enable/disable on a per-filter basis instead of all-or-none.   Maybe one way to do this is as per the client-end filtering rules in Outlook - which offers a filter action to 'Mark as Read', thus preventing notifications and (when combined with a 'Move to Trash folder' action) allowing 'silent' deletes/moves/copies etc on each individual filter rules set.   Perhaps a 'Mark as Read' option could be added to the filter actions dropdown ? ... View more

I get copied on a number of comments on the blog that are clearly from people experiencing difficulty with TalkTalk. Can't you mention in the Blog area that it is not the correct place to air difficulties, make it clear where people should do that. I think the only reason I get copied is because I did that many moons ago. ... View more

Can you please unblock teamviewer during the Covid-19 crisis? Teamviewer is critical to get our users and clients working from home and the talktalk block is nightmare as we cannot support our end users if they have talktalk broadband.   Thank you. ... View more

Maybe stop sponging further off of your customers and selling analytical data to google (don't recall having to accept your cookie/ad and data handling policy, surely that's not right... haven't you learned from previous whoopsies with data?). Perhaps become professional and either a: get visitors permission for data use or b: drop the google ads maybe? ... View more

I work away from home a lot and it's my fiancé and my children whom use this service predominantly. I have just spent a large amount of time working away, come home and been told the service (video streaming particularly) has been awful. My fiancé tried to contact yourselves to discover why the service was so inferior to be told only I, the bill payer, could query. I just suggest a bill payer be able to spoken on behalf of by a person whom is nominated. I don't want my partner and children to have to wait until I'm back to deal with WiFi. ... View more