Your Ideas

Why can't we just have one account for account services and the forum?   At least when setting up the forum account, why not force people to complete the profile completely? This would save time when people had queries, the OCE's wouldn't have to ask people to fill it out and would be able to respond immediately.    Seems senseless not to have those items auto filled from the service account. ... View more

I think it would be great if you could sync your house home phone landline with your mobile accepting calls etc  ... View more

...thought this latest offering from Talk Talk graphics (see bottom right corner of screenshot) is uncalled for and should be removed :       ... View more

Would love to be able to login to the router and have an option to customize the allowed bandwidth for each connected device. Having this come as standard to the customer is a big selling point in my opinion.   The Ad should go something like this "no matter your internet speed a device could be hogging up your available bandwidth causing lags in your games and video streams on other devices but with talktalk broadband you get the hub9000 and can easily limit and prioritise your devices and available bandwidth. No more angry children equals a happier home"     ... View more

Hi,   I was just wondering if it would be at all possible if TalkTalk could bring Movies 24 too the TalkTalk TV platform?   TalkTalk TV already has the other channels from the network, Universal Channel, SiFi Channel and the E! Online Channel, Movies 24 is missing.   Thanks ... View more

Here's an interesting observation that the techie guys and CIO should look into.  We receive three or four fake ID scam calls every week on our landline.  I report each one.  Nothing ever changes, and over a few years I have only received a couple of notes that a number has been blocked.  One assumes that nothing is ever being done therefore.  Why is that?     Well, we went on holiday for five weeks, and guess what?  During  that time NOT ONE scam call came in.  I have a call log on my phone and there were other missed calls, but none from scammers.  Is this just coincidence or might it just possibly indicate that somewhere INSIDE TalkTalk information about lines in use is being leaked to the scammers?  Why would scammers stop calling unless they somehow knew the line was inactive.  As soon as we return the scam calls start again!   Come on TalkTalk, begin doing something with all the information at your fingertips and fix this problem.  CallSafe is no good for many people, so is not a solution.  One also assume that in the future when you have enough people using it you will begin charging like you have for other originally free services!   Andy of Lee ... View more

I use BT Call Guardian on my home phone, which I use to send unknown numbers to my answerphone.   However, there are limits to the quantity of numbers I can block with Call Guardian, so would like to use TalkTalk's blocked number list and add to that my own blocked numbers and area codes.   What stops me using this is CallSafe's screening of unknown numbers.  I would like to be able to disable that, and still using CallSafe's Allowed and Blocked numbers and area codes.   In short, I would like to be able to enable CallSafe, but turn off the screening in CallSafe and have all those numbers pass through to my home phone, which I can then handle as I wish.     ... View more

Talktalk should bring out a new updated tv box with a digital screen..  ... View more

Line Rental Saver it's not a new idea but what use to be on AOL and still being offered by other broadband providers like PlusNet at least give TalkTalk customers the option of having it I mean your always going on about giving TalkTalk customers great value for money it is 2019 HD is standard by other providers even UHD is being offered TALKTALK you can do better than this otherwise what does TALKTALK represent in this day and age. ... View more

Hi only an idea but cant TalkTalk pass on the TV Boosts discounts on to existing customers by email in which I mean customers who are already on a TV Boost at say their paying £20.00 a month for Sky Sports and then TalkTalk does the same TV boost at say £18.00 a month as a discount why can't TalkTalk email customers who have the sports boost at a higher price and send an email asking the customers if they would like the same Boost that the customer has but at a lower rate when TalkTalk does these discounts on the TV Boosts surely that would really help TalkTalk get more customers and keep their existing customers surely that would work in TalkTalk favour by passing these offers on to their customers as I know if someone emailed me asking if I would like the sports pack at £18.00 a month for say 6/9 or 12 months and say I was paying them £20.00 or £22.00 a month for the same amount of months as originally purchased for or a few months more at the reduced rate surely TalkTalk would be more attractive by passing these discounts on to their customers as more people would come to TalkTalk and more than likely stay with TalkTalk but like I said just an idea regards Nick ... View more

Option on the website and app to register your interest for fibre to be brought to your area would be an excellent addition! ... View more

When Openreach FTTP full fibre is available from TalkTalk in my area I'd like to refer FTTP friends to TalkTalk for an ultrafast discount on our services.  Similar to the UFO refer a friend.   A fast take up of full fibre connections would help to cover the hardware costs of the FTTP exchange upgrade. ... View more

Be able to set up times that devices can log on to the WiFi. For example restrict gaming consoles over night.  ... View more

I joined TalkTalk when they launched. For a variety of reasons, I have decided to leave TalkTalk.   I already have a Huavei router supplied by TalkTalk. So why I can't I re-use that with my new provider?   I am sure there are customers switching to TalkTalk from other providers.   Why can't the likes of TalkTalk, Sky, Plusnet, Now, EE etc... get together and find a way of supporting each other's modem. May be have a common standard.   The Huawei router, has a TalkTalk logo when I log into admin, but why cant they make equipment generic?   (They should also let people use their own equipment)             ... View more

I would like to make a suggestion that the call is diverted to another number of my choosing in a quicker time or after a time of my choice. People ring off before diversion takes place. Would this be possible? ... View more

Who on earth designed this forum? It is like no other I've ever encountered, being almost impossible to navigate. Why can't you simply have a conventional layout, with a page of headings leading to answers.   Instead, you're presented with 'Our Blog' – no thanks, I wanted a forum.   'Your Ideas' – no ideas here, simply a box to create a hew heading. Where do you you find all the others? If I forget to bookmark my topic, there's no way of finding it again unless I follow a link from a TalkTalk email.   'About the community' Introduce yourself, etc. What's the point when you can't find anything resembling a forum with other people on it?   'Beat the scammers' – again, no forum in sight, just a page full of pre-prepared FAQs. I'm sure there used to be a proper forum at one time, but this seems specifically designed to deter as many people as possible. ... View more

Homesafe doesn't address a major issue for parents - ensuring our children get a good night's sleep.   I have moved to talktalk from another provider where I used my own netgear wifi router (plugged into their modem) which gave me parental control facilities. This allowed me to block all wifi between scheduled times (say 9.30pm to 8am) every day on specific devices. Other devices (such as adults' phones) were not blocked.   It is important that this allowed blocking across midnight, unlike homesafe, and also unlike homesafe, all wifi, not just chosen websites (which leaves loads of apps still available like the xbox app) was blocked.   Given that individual devices can be seen by the superhub router talktalk provide, this should be a relatively simple to incorporate, and could be added to the admin functionality of the superhub.   Thousands of parents would thank you!)   (I would happily continue to use my netgear router (as I had intended to do) but it does not have a adsl socket, and when plugged into the superhub ethernet socket I can no longer access the admin settings as it has the same IP address 192.168.1.1 as the superhub, With last provider the modem had a differnet ip address (192.168.1.0) so this was not an issue.) ... View more

Allow us to block all calls from (for example) 0128*******   ... View more