Your Ideas

TALKTALK is absolutely TERRIBLE just look at these speeds, had problems throughout the time we have had TalkTalk. The worst thing is you phone them up in a none disrespectful way some Foreign  is reading of a script and telling me to reset my router when of course I’ve tried to do that or even unplug everything from the master socket. It’s beyond me how embarrassing this internet provider is, 0.11 download speed that is an absolute JOKE! They’ve been conning my mum out of loads of money every month for this, not to mention the first time we had fibre installed they said yeah the the 40+ mbps would be great for you so we decided to get it let alone they didn’t tell us we could only get 27mbps then we ring them up and there like I’m sorry but your area doesn’t get that much speed, well thanks for telling us it did, not.   magwat13@hotmail.co.uk is the person who holds our accounts and pays the bills so I would like to formally say we would like a refund for the past 4months and someone to come out for free And fix this underlining issue or we are going somewhere else.  as a person who understands internet and Hubs this is really poor.     ... View more

With a sky sports tv boost I’d like to be able to watch the football on the app when on the go.  This is only an option if you are a sky or virgin broadband customer.  ... View more

Please let trialists know the progress of items that are being done for them. I had an email informing me to complete a survey and a new TV box would be sent (my existing one is an original box). Completed the survey then nothing, no idea when it will come, but can't wait to trial it. So please keep us informed and not just left hanging. ... View more

Would be great to have the Boost channels available in HD, and I'd happily pay a bit extra to have this.   The pictures currently do look a bit soft/fuzzy, especially when changing over from a HD channel.     ... View more

It's a channel I used to love when I had Sky, especially at Christmas when it becomes Christmas 24 - would love to have this.   Could be a good replacement for Good Food that we lost a couple of months ago, we already have SyFy and Universal from NBC Universal (that own the same channel) ... View more

Provide an area where we sites can be reported that are not categorised by homesafe. Also, provide more personal site block options (think you get 10 at present).  ... View more

Will Talk Talk please allow their customers with UFO to have access to the CallSafe option.  I have been with Talk Talk UFO since Feb. 2017 and am still waiting for the opportunity to sign up to what should be a great service.  Yesterday, I had 5 scam calls.  Help! ... View more

Call safe is excellent, stopped all my nuisance calls dead, The one thing it lacks is the ability to turn it on or of without loosing all the approved numbers. I have had to turn it of recently because my hospital or consultant cannot get through as they use many different numbers. ... View more

I look around at other providers who use youview, for example BT & there comes a time when we should really be given a definitive time, when TalkTalk plan to release their own 4K box. Personally I own 3 4K/Ultra HD tv’s, with 4K upscaling available on them it does help, but I think it’s about time TalkTalk customers could have the ability to purchase a 4K box direct from TalkTalk. I would like to be able to watch my sky Sports football in 4K and be able to record it, along with other channels, why when so many other providers are now getting aboard with 4K, is TalkTalk still happy to push out an ageing box? Surely a deal could be done with the manufacturer  & Sky? Just feel that technology is moving a hell of a lot faster than TalkTalk, if there’s already an answer out there or TalkTalk have plans in next couple of months and not the old near future chestnut, then great, but I probably don’t speak for myself when I say the due to the lack of the quality of the picture from the box and it’s lack of ability to stream 4K, I’m finding myself using it less and less, especially when Sky & BT plus others have all got a Ultra HD service available. Can TalkTalk give me any idea if there are plans to replace these old boxes to a more newer looking 4K/Ultra HD version. Thanks Steve  ... View more

Can we have a publised email address for customers service so we don't have to que waiting for someone to answer the phone.  ... View more

Hi Given that help with your service area on forum has around 40,000 more posts than next most popular area - lounge - it would appear that most on here go to forum to seek assistance when all things are not working well within their talktalk package? On that basis I feel it would assist us all if that particular area took took position on list of where to post with in the forum. Never fully understood why the most subscribed area is buried down to nearly bottom of list. Better still would be if when driven to forum in state of flux over internet, phone or tv loss, that we could assisted further by not only having Help with Service at top of forum list but also broken down into areas most used within that help with service.  I would guess probably fibre/broadband,  phone, tv, billing as so on?  I.e. cut out middle man of having to click help with service before choosing your particular area.  I've been using forum for a bit now and more conversant but I know in the beginning it looked quite a confusing affair, hence why I generally use it only to complain about my service to be honest! Other small issue that would also help is when you wish to switch areas in forum that you don't have to go back to start when you hit home above the area you are in . . i.e. I can go from your ideas at top straight to billing or something without having to go all way out and clicking on go to forum again.  I now see I can choose label to the right of this box but suspect that is more to do with area this is to be posted?  Thank you ... View more

Can we please have access to audio description on the TalkTalk player/More Tv.  TalkTalk Movies catch up TV Sky movies on demand.   we have it on the live TV channels but not within a catch up facilities.    prescol ... View more

It’s about time we are able to have the option of internet only lines surely , literally everybody has mobile phones I hate using the house phone because it costs a fortune in comparison to mobile calls so I think talktalk should offer internet only packages for data only no voice calling abilities at a cheaper discounted rate just a thought lol x ... View more

Watching walking dead in sd on a 50 inch tv is very painful. I would definitely pay for hd boost I'm sure there us a lit of people who would like hd ... View more

I've just had yet another scam caller purporting to be from Microsoft. As usual I waste their time as much as possible and then tell them they are criminals, hang up and tried to report the number.   However, this time Check & Report wouldn't accept the number: 012815830862 - saying it was invalid. Clearly the scammers have been spoofing as UK numbers for some time, however this seems to be a new twist in that it initially looks like a UK number but clearly isn't.   Firstly I should have been able to report it, but even better why aren't such numbers blocked at source, i.e. if the caller's number is not valid for the country (especially if in the UK) then the call should  simply not get through. If this could also prevent the calls coming from overseas using spoofed UK numbers then everyone would benefit. ... View more

Many of the scam phone calls that I receive are showing a fake phone number on my caller display. I have yet to see the same number repeated so it is a waste of effort for me to block the number. For many of the numbers the five digit area code is invalid. With this fact in mind surely it would be easy to create a system to reject a call simply by validating just the first five digits.  ... View more

i have set up a port forward on the Fast 5364 WiFi Hub.   I can access it from my phone when on mobile data. But not when I'm on the wifi.   External IP -> Public IP is forwarded to Internal IP     I would like the hub to allow me to access port forwards from inside the network.    Intern IP -> Public IP is not currently translated to the Internal IP   Thanks ... View more

ethernet ports on front of the hub ? For easier switching like older routers setup ? ... View more

The pop-up's everytime we change pages are a real pain. I am a captive audience if I want to visit your site and to be frank I pay you to provide me with an internet service. It should not give you the right to bombard me with products & services from you or other suppliers. Opt me OUT!  ... View more