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wrong ordering of pages on beat-the-scammers forum access

Submitted by S_E_F 11-08-2018 | 3 Comments

Status: Needs Info
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At present, there's an additional blurb page in the way of trying to use the beat-the-scammers forum link from the main forum listing. It's blocking people from getting to the beat-the-scammers forum, such that it looks like there's a linking error on the website or the forum is just one big marketing fake. Instead of the expected list of topic threads, this blocking page is full of advertising pictures and the subsequent genuine link to the conversation forum is hidden away down the bottom of it.

 

The link on the list of forums should go directly to the forum itself. The correct location for that advertising-style of info/help page would be from a link at the top of pages, like Service Status.

Get more ideas related to: Beat the scammers Community

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wrong ordering of pages on beat-the-scammers forum access

At present, there's an additional blurb page in the way of trying to use the beat-the-scammers forum link from the main forum listing. It's blocking people from getting to the beat-the-scammers forum, such that it looks like there's a linking error on the website or the forum is just one big marketing fake. Instead of the expected list of topic threads, this blocking page is full of advertising pictures and the subsequent genuine link to the conversation forum is hidden away down the bottom of it.

 

The link on the list of forums should go directly to the forum itself. The correct location for that advertising-style of info/help page would be from a link at the top of pages, like Service Status.

What do you think?
3 Comments
Community Team
Status changed to: Needs Info

@S_E_F Could you provide some more info please. When you say advertising are you talking about the Beat the Scammers blogs? Do you have the link?

 

Chat Champion

from the Forum Index:

https://community.talktalk.co.uk/t5/custom/page/page-id/ForumIndex

 

most of the items actually go to the stated forum.

 

Eg "Your Ideas" (albeit with some graphics in the way):

https://community.talktalk.co.uk/t5/Your-Ideas/idb-p/ideas

 

But "Beat The Scammers" does not. It's a dishonest link. It only goes to a load of TalkTalk advertising graphics and no forum.

https://community.talktalk.co.uk/t5/Beat-the-Scammers/ct-p/scammers

 

Community Team

@S_E_F  Sorry for the delay in getting back to you. This is our Beat the Scammers Hub which has all the latest updates on how to protect yourself online/over the phone. This is not a forum, it's an advice page with blogs. If you click on find out more it takes you to the Beat the Scammers forum page. Thanks