Broadband help

For queries about your TalkTalk broadband service.

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Forum Posts

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Weak Security Warning on Apple IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Right to cancel / total loss of service

Hello, I have had a total loss of service since Saturday so my internet has been down for four days. When I phone up Talk Talk they either put me on hold for a long time or the customer representative is unsure when it will be resolved. I urgently ne...

will1919 by First Timer
  • 6 replies
  • 0 like

Returning router when renting

Hi, I had to cancel my TalkTalk broadband internet service in January as we moved away from our flat and since October have been renting it out. We continued with the service for the first three months of the lease but the tenants have now switched p...

Anavi13 by First Timer
  • 1 replies
  • 0 like

Resolved! Trying to cancel !!

I'm been trying for a week to leave TalkTalk- I have moved house and have a new 4G broadband service. How to do it??

No internet Today 07/01/21

A confined family of 4 without internet the whole day!!Initiated chat - it was cut nobody reconnected - currently on hotspot. How can chat with TT support people?Can this give me ground for contract termination?

Ray-Ray by First Timer
  • 4 replies
  • 0 like

Cancel my account please, awful customer service.

I have called Talk Talk 4 times to cancel my Broadband home move. I have been told that it would be cancelled by the 15th of December by three different advisors, but they still sent an engineer on the 18th to install it. The reason that I decided to...

NO WIFI been lied too. very bad i want to cancel 😡

I was supposed to go live on the 12.11.20(Thursday)... it didn't. I called on Friday AND Saturday and I was told it would be on today 15.11.20 (sunday) well its today and my light is still flashing Amber. I've spent so much buying add on data for my ...

xMinnie by Chatterbox
  • 9 replies
  • 1 like