Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
We had an Openreach engineer out recently to check on the intermittent faults we experience. When he was here of course, nothing went wrong. He did do something to make sure our connection speed was as advertised by TalkTalk. When we decribed the nat...
I've had no broadband or landline for over 3 weeks now. I ran a connection test and they said there is a fault on the line from the exchange. I received an engineer update through live chat for work to begin on 24/7/23 to 27/7/23. I did observe openr...
Present contract:- Fibre65, TV & Unlimited tel.5 Aug p.m. Lost telephone and broadband connections - thought I would wait to morning to see if fixed!!6 Aug a.m. Reported loss of telephone ref 13233882. Broadband has been constant 42 down 18 up past 2...
Using Eero Mesh system Working fine for past 12 months but over the last few weeks the internet keeps dropping so the whole system goes down with no internet connection. Getting basically unusable internet now then as it constantly stops connectingPl...
Hello all, I have had no Internet now for 4 days. It cut off on Tuesday morning and I've had the flashing orange light on my router since. Before anyone suggests, I've done everything I possibly can on my end. Rebooting, resetting etc. I even bought ...
I want to cancel as engineer never appeared this happened twice the 21/6/24 & 4/7/23 I'm going back to virgin as your service is shocking no communication & can't get through on phone &emailsJ.mcdonald
BT are doing extensive work along my road and at some point have managed to physically detach the phone connection point from the house bracket. It's now dangling in the air from the remaining telegraph pole.Whilst it's still working, at present it c...
I had a delivery of my new 'You View Box'. How ever on opening it I found there wasan item missing and one item that was not needed. However I attempted to connect up but because of these two items no matter what I did no joy. I was annoyed with the ...
Hello,A Talk Talk engineer recently visited to extend my master socket a short distance, however when he arrived he wasn't able to complete the job as he didn't have any jelly clips with him. I hope I won't be charged for this!?After thinking about i...
HiSince Thurs pm I've been experiencing problems with my broadband service. I.e. no broadband service I've tried the below since the BT Engineer "fixed" issue yesterday but same problem: - unplugged everything off and on- hard reset the eero router c...
Hi, I have been told I need to book an openreach engineer but none of the links provided actually allow me to do so. Tech support isn't open 7 days per week, but sales is! And the live chat option does not work! How can I book an openreach engineer t...
I have enough. Non stop problem with connection, and again now. Somebody will fix in next 2-3 WORKING days. I have a child in sixth form, who need make ready his Computer Since project until midnight. I need use my mobile data now. I would like to re...
Over the past two to three weeks I have had problems with connection dropping out intermittently, off for between 15mins and couple of hours. I initially tried re-setting router but problem persisted. I did a line test and Fault Tracker advised there...
A fault was found with my Broadband connection. I was told to book an engineer who would call at my house. I cannot find where or how to book a visit. I have not been told what the problem is or if I will be charged for visit.
Hello,I need some assistance. On the 4th of February, I have signed up to TalkTalk fibre. On that same day, I have realised that I didn’t want the broadband and called to cancel. The person on the phone told me that within 5 to 7 days, my contract wi...
My internet has been lost over 1 day, the modem #2 green light has kept blinking (updating?) and the router has kept a solid amber light. I ran a connection test 2 hours ago, it detected a fault & needed me to book an engineer appointment. The engine...
We've had this text message from 07378 905544, is this a legitimate message from TalkTalk? TalkTalk Order Update: Hello, we've scheduled an engineer appointment for 28/01/2023 between 13:00 and 18:00. If you need to change the appointment, please rep...
I haven’t had internet for the past 5 days, called customer service at least twice daily and being promised an engineer will sort out the issue the same day. The agents are very slow and inexperienced and I can’t seem to find a resolution. I need to ...
I have had flashing orange light for almost a week now. My tickets get closed by TalkTalk and it says that my Internet connection is fine. When I speak to support they say that openreach have identified it as a high priority urgent fault which they a...
There is an issues at my local exchange.My fibre broadband has been down for 2 days, no updates at all.I had to find this information out, TalkTalk didn’t tell me in the first place. I’m not getting any updates.Super annoying.Anyone with similar issu...
Hi there, Really need some proper help here as I have been let down by live chat 4 times now. First two times I called, I was told they were doing checks on my line and would be back in touch soon, I heard nothing back. 3rd time I was told FW was upd...
I have Fibre250 with the MT992 G.fast modem and a separate router. Over the last months, the modem loses the internet connection intermittently (internet LED is off, see photo). It will usually resync with the network after a few minutes, but in the ...
Was meant to have engineer attend on 6th Jan between 8am and 2pm to install new broadband, it's now 7pm on the 7th and no one has turned up, I haven't received any communication, so set up the equipment myself (just plug it into the BT fibre thing on...
Good Evening, Openreach worked on the pole outside our home today. Our landline is working but our broadband modem cannot now connect to the internet. When we dial 17070 it gives a circuit defined number that's different from our landline number. Sho...
Three days ago a car destroyed the green cabinet in my road resulting in no broadband for potentially hundreds of houses on different networks. Talktalk's dashboard says everything is fine, as does downdetector. My line check says other wise.I learnt...