Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
A month ago I moved to a new place. I did everything necessary to have my internet line transferred from the old place to the new one. Somehow something was not working so I had to call customer service 16th of August. The person on the phone asked m...
I've had a 'throttled' broadband service for 2 months now. TalkTalk have been telling me that an OpenReach engineer is on the way but nothing happens. The fault is stated to be with my line and I don't need to be at home when OpenReach get off their ...
If possible could you kindly divulge the nature of the above? It has seen my speeds drop from 22 to 16. Or is dlm messing around, again.
My internet speed has been below my guaranteed limit for weeks, I only get 93-97 of my absolute minimum of 100mbs, though I would expect to get the 134mbs that I got when I signed up. When running the online test in the web browser I am asked to cont...
For two weeks I have been experiencing constant disconnects and 0.5-3mb down 0.2mb up when it is connected which is all but useless. I reported the fault in the 2nd of August, with no updates from Openreach except to say that an engineer is visiting ...
The pole bordering my home and my neighbour was replaced yesterday August 3rd.This isn't a complaint but a query regarding the work done.I initially attempted many many different avenues to contact Openreach about this but the level of response autom...
I reported Wi-Fi down on 25th July, I keep getting told its a cable problem and Openreach are dealing with the problem. Was told it would be fixed by the end of the day yesterday- Still not working. I don't believe the person on the phone I think the...
HiIve just received a text claiming to be from openreach about "doing some external work in the next few days to get me ready for my TalkTalk Future Fibre installation. Once this work is complete, we will be able to provide a confirmed date of delive...
We recently had a problem on our line. An Open Reach engineer turned up to repair the fault and has now caused further issues. The line to our property comes in through an upstairs bedroom. Prior to the 'repair' it was routed from this room via a jun...
Sorry if this isn't the right forum - I couldn't find any suitable forum sections (or, at least, I couldn't find any sections within which I could post!) I'm due an engineer visit, and I thought it was supposed to be today (Saturday, 2nd July). I gat...
Please see attached.This issue has been ongoing for several months following an engineer visit and a new router installed.I have carried out all the checks TalkTalk suggest (as far as I am aware)Just powered down for over 30 mins and then connected d...
Ironically planning to leave TalkTalk next week when the whole god damn service crumbles. Get it together talk talk and sort it out.
I have recieved in the post today a package from TalkTalk asking for me to return my equipment to them. I have not recieved any new equipment, I still have an active account and I am up to date with my payments etc. I am wondering if this is to do wi...
Hi SUPPORT, While I was looking into the log to see what happen to the Internet. I noticed the TalkTalk Wi-Fi Hub 2 NTP is not able to sync time correctly. I have try change the NTP server to google is not working either, I can confirm by pinging the...
Our internet has been randomly dropping it's connection for the last few months, despite being stable for over 20 years, from dial up, to ADSL, to fibre.We have suffered the torture of online chat who sent an engineer out.The engineer came and intern...
Hi, I recently requested a replacement router for one of my properties ( details in private notes ) which I thought would cure WiFi connection issues my tenants were experiencing.Unfortunately the fault goes deeper than that, I went to the property t...
Hi there,Not sure if I am in the right place but I am in need of some advice / assistance, I've been with talktalk for as long as I can remember, and up until recently have had no problems. I renewed my contract again for this year and was told my sp...
Over the last month or so my internet has had random intermittent drop outs almost everyday.On top of that the speed slowly drops lower and lower each time until an engineer comes to fix it.I've seen multiple of them now and the issues continue. I've...
Hi Since moving into my new home almost 3 weeks ago we have been without internet connection and the live chat is absolutely useless! We keep getting told to run the same diagnostic tests over and over and they just won’t get an engineer out to recti...
Hi there, I've just been chatting to technical support on the live chat regarding a broadband problem. We've been having dropouts of DSL connection/signal with the internet and broadband lights going off completely. I've followed the talk talk guides...
HiI am asking again because I still don't understand! I am moving homeI filled in the form on Talk Talk website to move homeI got the dates. I move tomorrow 3rd May and my service at my old home ends on the 4th May.But I have been told I wont be conn...
I have a SAGEMCOM FAST 5364 TALKTALK ROUTER - Wireless Hub with VDSL2/ADSL2 Modem for fibre, which has died.HARDWARE version: FAST5364 3.00FIRMWARE version = SG4K10002816tIt stopped working at 5.50am BST, the network went down and the LED was permane...
Our broadband hasn't been working for a couple of days now, and we were supposed to receive a visit from an engineer yesterday morning. The engineer didn't turn up, and when I phoned TalkTalk I was told to phone back after 6pm as the call hadn't been...
Hello, For some background I have lived in my property for 4 years which has had a stable connection until a few weeks ago with various providers. I used to be a computer and load balancing engineer and have a fair amount of knowledge. I have been su...
Hi. My go live date was yesterday (12/4). I received the email stating my account was now active. The phone line has switched fine but the broadband is not working. All I have is a flashing amber light on the router. I noted on my account there is a ...