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Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

SagenCom Fast 5364 Latest Firmware version

Hi,I just installed a new SagenCom router, supplied by TalkTalk, replacing a Huawei router. Although the SagenCom is supposed to be the latest and greatest, it currently has less functionality than the Huawei and is very buggy. This makes me think I ...

Binny by Participant
  • 1569 Views
  • 9 replies
  • 0 like

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Huawei Router DG8041W intermittently resetting

Hi. I have the following router: Router: HuaweiDevice Type: DG8041WHardware Version: I.1.01Software Version: v1.05t The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back afte...

cmhs101 by Popular Poster
  • 747 Views
  • 3 replies
  • 0 like

TalkTalk Wi-Fi Hub v1.05t crashing on a regular basis

Hi there, I have a TalkTalk Wi-Fi Hub running software v1.05t.The router is crashing multiple times a day and causing major issues for me and my family.I've tried everything I can think of to work around the issue but it still crashes.Please advise h...

TalkTalk Wi-Fi Hub Crashing frequently

Hello, I have a TalkTalk Wifi Hub running Version v1.05tWe are quite heavy Wifi users, and just recently it's crashing regularly.I've looked for a Firmware update but can't find one online, I've also tried using external TP-Link access points to see ...

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Resolved! NordVPN

Morning I am unable to access the NordVPN website and need to for work quite urgently. I have followed all the obvious solutions (flush cache, try another browser, restart, check firewall, etc) without any success. Can you help?Thank you. Richard

RFLS2006 by First Timer
  • 1823 Views
  • 9 replies
  • 0 like

Talk Talk blocking my VPN

Please help! I work from home and talk talk continuously block my company VPN - after a few months of successfully cracking it, Talk Talk reset our router due to slow service and its gone again. This time the IT department at work are out of ideas, o...

Router Optimisation

Could somebody please turn OFF the optimisation on my Fast5364 router. It continues to 'optimise' to the same channel as next door's BT hub causing interference and very slow speeds at the receiving equipment at the front of the house. I am continual...

mjlew86 by Team Player
  • 4585 Views
  • 24 replies
  • 1 like

SAGECOM ROUTER

hi,My Sagecom router has the 1.05t. update,could you please update it to latest version.regards.

DEGSY2 by Chatterbox
  • 713 Views
  • 3 replies
  • 0 like

Security Settings on Router?

What options within the Huawei DG8041W settings do I have to disable to stop hackers from hacking my internet connection or computers?

DSL 3782 - firmware updates

Hi I have been with talk talk for a while. I am beginning to get frequent periods when the internet connection drops (sometimes 5 minutes, sometimes 2 hours!). This appears to be happening at least on a weekly basis (some days several times). I have ...

Judge by First Timer
  • 994 Views
  • 1 replies
  • 0 like

5 GHz dropping

I have new router (joined April 11th) and everything is working fine except the 5GHz band. Discovered this through my LSX II KEF speakers. I need to switch these on/off frequently to reconnect. Checking my router 5 GHz had nothing connected. Most of ...

Andries by Participant
  • 2837 Views
  • 14 replies
  • 0 like

Chime keeps dropping off broadband - firmware?

Himy chime (Ring) keeps dropping off the talktalk Wi-Fi and I’ve read this is possibly a firmware problem. Can I get this updated please? I’m currently on SG4K100158 I think. Many thanks!hethers

Hethers by Popular Poster
  • 3026 Views
  • 17 replies
  • 0 like

Router Firmware Update

HiSometime ago I purchased a new Fast 5364 router from TalkTalk.I later purchased a BT Premium Whole Home Wi-Fi system with a Pack of 3 Discs which worked fine with the router.Then, following a firmware update, the discs would no longer connect to th...

Clarence by Conversation Starter
  • 23185 Views
  • 145 replies
  • 0 like

Router keeps restarting with System reset due to kernel panic

Hi, for several days the router has been restarting taking down the wifi and wired connections. The logs below show 25 restarts at the moment we see the loss of connection. I've tried turning it off for 30min and powering back on with no joy. Seems t...

davebris by First Timer
  • 2573 Views
  • 9 replies
  • 0 like

Firmware Update

Dear Forum, I am still on version 1.05t, could someone please update it? I am having some connectivity problems with Google Nest and would like to see if this helps. Many thanks!

raptor78 by Team Player
  • 2934 Views
  • 13 replies
  • 0 like

Channel Opitmisation

Is it possible to disable optimisation as my router keeps loosing connection on 2.4Mhz .I changed to channel 11 and it is stable with less congestion but the router keeps chanking it to channel 6 witch drops out thus loosing my Smart TV and printer t...

Router settings keep changing

We are using the Mac Filtering section of the Sagemcom Fast 5364 Router. It changes about once a day from "allow" to "deny" and therefore no devices can access the WIFI. We have had the router for a few years, could this be a hardware fault? Any advi...

router page says not secure

when i log into my router it claims it is no longer secure , not that its needed but i wanted to let someone know this fact if at all bothered tried on twitter got no where even when i said i got no issues just advising you of this issue hopefully th...

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sirsimonuk by Conversation Starter
  • 1065 Views
  • 1 replies
  • 0 like

Resolved! Super Router firmware upgrade

Hi, is this the right place to request a firmware upgrade for my TalkTalk Super Router? Is this something that I can download and flash on the device or rather something that support need to install from remote? Thanks for helping with this. Regards,...

tt-user by Popular Poster
  • 7282 Views
  • 11 replies
  • 0 like