cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Community Update - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

VPN will not connect

My work laptop will not connect. The IT dept have been through everything to identify the issue and we have excluded all other possibilities. They told me the issue was caused by an update to my router? They told me to contact Talktalk to ask for the...

Jb6789 by Chatterbox
  • 3120 Views
  • 10 replies
  • 0 like

CISCO ANYCONNECT VPN - Not working

My company Cisco AnyConnect VPN will no longer connect through my TalkTalk router. I have tried to connect through another (neighbours) broadband which works correctly.

simon-28 by Chatterbox
  • 2010 Views
  • 6 replies
  • 0 like

Cisco AnyConnect VPN

My company Cisco AnyConnect VPN will no longer connect through my TalkTalk router (Sagemcom-FAST5364)

Mike3191 by First Timer
  • 2639 Views
  • 10 replies
  • 0 like

Cisco Anyconnect VPN not working

Hello, I have not been able to connect to Cisco Anyconnect VPN through my TalkTalk wifi this week. However, I am able to with my mobile hotspot so it seems that the TalkTalk wifi is having issues. I've noticed many other community posts here with the...

Btown by First Timer
  • 1809 Views
  • 4 replies
  • 0 like

VPN connection stopped working

From the beginning of this week my vpn connection to work has stopped working. Normal WiFi connections are working fine. Has something changed on the router like firmware to make his happen and is there a fix?

Cisco Anytime Connect not working or being blocked

HI Been trying since Monday to connect to my works VPN using Cisco AnyTime Connect. It will not connect over Talk Talk broadband but WILL if I connect using my mobile as a hot spot which thankfully is not Talk Talk. I have tried contacting support vi...

NeilMacc by First Timer
  • 3501 Views
  • 11 replies
  • 0 like

SAGEMCOM FAST 5364 - Hacked firmware

I think someone has hacked my router at the route level and enabled a bunch of sureillance settings and custom firewall settings utilising the exploit located at this url: https://github.com/shiroiokami85/talktalk_fast_5364This exploit allows SSH for...

Jolnir_0-1725429428691.png
Jolnir by Participant
  • 5402 Views
  • 15 replies
  • 0 like

SagenCom Fast 5364 Latest Firmware version

Hi,I just installed a new SagenCom router, supplied by TalkTalk, replacing a Huawei router. Although the SagenCom is supposed to be the latest and greatest, it currently has less functionality than the Huawei and is very buggy. This makes me think I ...

Binny by Participant
  • 3214 Views
  • 9 replies
  • 0 like

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Huawei Router DG8041W intermittently resetting

Hi. I have the following router: Router: HuaweiDevice Type: DG8041WHardware Version: I.1.01Software Version: v1.05t The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back afte...

cmhs101 by Popular Poster
  • 1509 Views
  • 3 replies
  • 0 like

TalkTalk Wi-Fi Hub v1.05t crashing on a regular basis

Hi there, I have a TalkTalk Wi-Fi Hub running software v1.05t.The router is crashing multiple times a day and causing major issues for me and my family.I've tried everything I can think of to work around the issue but it still crashes.Please advise h...

TalkTalk Wi-Fi Hub Crashing frequently

Hello, I have a TalkTalk Wifi Hub running Version v1.05tWe are quite heavy Wifi users, and just recently it's crashing regularly.I've looked for a Firmware update but can't find one online, I've also tried using external TP-Link access points to see ...

Screenshot 2024-08-09 at 08.55.54.png

Resolved! NordVPN

Morning I am unable to access the NordVPN website and need to for work quite urgently. I have followed all the obvious solutions (flush cache, try another browser, restart, check firewall, etc) without any success. Can you help?Thank you. Richard

RFLS2006 by First Timer
  • 3003 Views
  • 9 replies
  • 0 like

Talk Talk blocking my VPN

Please help! I work from home and talk talk continuously block my company VPN - after a few months of successfully cracking it, Talk Talk reset our router due to slow service and its gone again. This time the IT department at work are out of ideas, o...

Router Optimisation

Could somebody please turn OFF the optimisation on my Fast5364 router. It continues to 'optimise' to the same channel as next door's BT hub causing interference and very slow speeds at the receiving equipment at the front of the house. I am continual...

mjlew86 by Team Player
  • 8271 Views
  • 24 replies
  • 1 like

SAGECOM ROUTER

hi,My Sagecom router has the 1.05t. update,could you please update it to latest version.regards.

DEGSY2 by Popular Poster
  • 1453 Views
  • 3 replies
  • 0 like

Security Settings on Router?

What options within the Huawei DG8041W settings do I have to disable to stop hackers from hacking my internet connection or computers?

DSL 3782 - firmware updates

Hi I have been with talk talk for a while. I am beginning to get frequent periods when the internet connection drops (sometimes 5 minutes, sometimes 2 hours!). This appears to be happening at least on a weekly basis (some days several times). I have ...

Judge by First Timer
  • 1268 Views
  • 1 replies
  • 0 like

5 GHz dropping

I have new router (joined April 11th) and everything is working fine except the 5GHz band. Discovered this through my LSX II KEF speakers. I need to switch these on/off frequently to reconnect. Checking my router 5 GHz had nothing connected. Most of ...

Andries by Conversation Starter
  • 4893 Views
  • 14 replies
  • 0 like

Chime keeps dropping off broadband - firmware?

Himy chime (Ring) keeps dropping off the talktalk Wi-Fi and I’ve read this is possibly a firmware problem. Can I get this updated please? I’m currently on SG4K100158 I think. Many thanks!hethers

Hethers by Popular Poster
  • 5311 Views
  • 17 replies
  • 0 like