cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Firmware upgrade for Wifi Hub

HiI was wondering if there was an update available to the firmware on my router. The current version is showing as SG4K10002828t. I think I have seen that there is an update available but am not sure.I ask the question because I find I have to quite ...

John1901 by Team Player
  • 7566 Views
  • 21 replies
  • 0 like

Sagemcom Locking out Ethernet PC, causing reboot of Router

Periodically, every few days, My Ethernet connected PC will not connect to the router. This has also occurred with the other Ethernet connected device. All the Wifi connected devices are OK. The Firmware version is SG4K10002816t and |I understand tha...

PeterM7 by Chatterbox
  • 1860 Views
  • 6 replies
  • 0 like

Router Crashes/Resets When Connecting Laptop

Hello all, We are having a problem with our TalkTalk router. Whenever I try to connect my laptop, the router crashes/resets itself leaving the power light on red and all other lights extinguished. The laptop will work through the router when connecte...

Wi-Fi hub software update

I have recently received a new TalkTalk Wi-Fi hub. Today after running a speed test it shows software needs updating but give no explanation how to do this.

Ganger by Chat Champion
  • 1678 Views
  • 3 replies
  • 0 like

Firmware

I'm still waiting for a firmware update. I posted in August and was informed it would be a few weeks. Can someone please tell me what is happening. Also, could someone please tell me if there is a way to lower the power on my router? Fast 5364?

Router restarting because of "Kernel Panic"

Hi My router has now restarted twice due to "Kernel Panic" Cutting me off whilst holding in meetings. I'm also concerned that the prior message alludes to a DoS attack should I be concerned? I have no device at 192.168.1.27 2022-01-29 15:10:09 [Error...

Resolved! TalkTalk router firmware

Hi,I would like to know if there’s a way to update my router firmware, it says it’s last update was 2018, Is there a way I can do this? Current firmware: v1.10tModem/Router: DSL-3782

Swade94 by Chatterbox
  • 4886 Views
  • 10 replies
  • 0 like

DG8041W self reboots, kernel panic fw v1.05t

Hi, My tt router has recently started self rebooting for no apparent reason. Logs state same error with 1981 datestamp: AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER. I'm on fw v1.05t - I see fr...

JH1551JH by Chatterbox
  • 1092 Views
  • 4 replies
  • 0 like

Unable to access company VPN

I have worked from home for the past 2 years no problem. Since a week ago i cannot access the VPN. Internal IT are suggesting it is the router which i have managed to order and receive a new router however the problem persists. I have seen another po...

DG8041W No port fowarding

I was exchanged this router because I was originally I was supplied with a Sagemcom that was forever dropping its wifi as the chip would overheat.Now i've discovered with the DG8041w i cant port forward (common fault) so what's the answer?Change ISP?...

VPN Issues SG4K100130

Hello, Recently VPNs have not been connecting from home using any Windows device. I understand there is an issue with Sagemcom routers with firmware SG4K100130 (which is what mine is). Please can I have a replacement router sent out? I work from home...

DG8041w kernel panic

Hi just lost 2.5 hrs with support I will never get back. My broadband DG8041w router keeps random resetting. I have identified from the user log its Kernel Panic and understand a firmware update fixes it. Is this correct and how do i get it.ThanksMar...

marnees by First Timer
  • 2319 Views
  • 8 replies
  • 0 like

Router Restarting Constantly

Hi, My router is restarting constantly; to the point that the internet has become almost unusable as it keeps disconnecting. Any help would be appreciated. Thanks

Chris2011 by Popular Poster
  • 2545 Views
  • 9 replies
  • 0 like

Constant drops and DNS name resolution errors

I had a very stable connection until i upgraded from Fibre 65 to Fibre 150 in September. Since then, I have had constant issues with my connection dropping, alongside tons of DNS name resolution errors on the router log. I am using the talktalk wifi ...

Samimahmoud_0-1639044141437.png

Router needs software update

Checked my Account and this appears'About you Router You have a Sagemcom-FAST5364 but the software needs updating to the latest version. Any advice or file to update the Router as TR-069 has not updated the Router whether it does or not I have no ide...

Anonymous by Not applicable
  • 896 Views
  • 2 replies
  • 0 like

SAGEMCOM 5364 DNS ISSUES

I am also experiencing DNS issues with my firmware SG4K10002816t.I understand there is a new firmware that fixes these issues. Please can I have this updated on my router.Current Hardware Version FAST5364 3.00Software Version SG4K10002816tGUI Version...

Juksey by Conversation Starter
  • 1536 Views
  • 4 replies
  • 0 like

Fast 5364 Firmware

Hi there,Please could you check that my Fast 5364 router is running the latest firmware? It is currently running SG4K100130. I am having difficulty connecting to my Synology NAS using quickconnect and when I try to set up the router I am getting the ...

Gibsonic by Conversation Starter
  • 1610 Views
  • 5 replies
  • 0 like

Kernel Panic

I am running the DG8041W and experience intermittent resets. There seems to be no pattern to the drop-outs. Inspection of the log file shows: 1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due...

rhyswyn by Popular Poster
  • 1222 Views
  • 2 replies
  • 0 like