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Broadband help

For queries about your TalkTalk broadband service.

Forum Posts

Very Important - V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Security warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Poor gaming connection for months. Online support is a joke

When it comes to gaming my Internet connection is terrible. Mainly during peak times and improves about 1am when most people like to be asleep. The tech support on the online chat is a waste of time. No matter how many times you tell them you've trie...

Dom1709 by Team Player
  • 2673 Views
  • 6 replies
  • 1 like

Resolved! TV Box has no Aerial Out

Just received an "upgraded" TV Box. It's the N7950. The first thing I notice is that it doesn't have a UHF out socket. My existing Huawei YouView box has a UHF out socket, so I can use my TV as a regular TV.Anyone know how I can use my TV as a TV, pl...

kdmcm by Whizz Kid
  • 4971 Views
  • 15 replies
  • 0 like

Massive ping spikes constantly and other issues ...

Internet was working perfectly most of the morning, now I am getting constant ping spikes making any online gaming or streaming impossible. I've ran connection and speed test, both of which show good readings - I have disconnected my router for 10 mi...

Help Needed - Dropping connection almost daily

Hi there, Really need some proper help here as I have been let down by live chat 4 times now. First two times I called, I was told they were doing checks on my line and would be back in touch soon, I heard nothing back. 3rd time I was told FW was upd...

FAST5464 Modem Only or Bridge Mode?

Hi, I did a search through old posts and couldn't find anyone with a 5464 router - hence this post! I'm a new customer with TalkTalk Business and have been given this hub: TalkTalk Business Wi-Fi Hub 2Hardware Version: FAST5464 2.00Software Version: ...

No service for 11 days

Honestly what ever made me think talk talk was a good idea to join I must of been mad. I’ve had no service for a week now. I was promised a engineer on Friday who didn’t turn up. Now I’m being told I have to wait another 4 days! I have no internet or...

Internet Disconnected

Good Evening. I was supposed to be moving home next week so I started the process of moving my internet to my new home address. However, due to unseen circumstances our home purchase has been delayed. So I request the live chat to cancel my order of ...

Slow connection after 6pm and weekends

Hi I have the 150 fibre and it works most of the day. however, on weekends and after 6pm, it starts to go quite badly, having speeds of 60mbps and a latency of around 200ms Is there a known fix for this? I think the network is overloaded at that time...

javidr by Chatterbox
  • 1125 Views
  • 2 replies
  • 0 like

WiFi hub

Anybody elses WiFi hub absolutely rubbish? Anything hard wired is absolutely fine. Any WiFi devices are shocking (I know WiFi can't be compared to wired etc..) it's either so slow I have to use 5g on my phone which defeats the object or I have to wai...

dvdandrws by Popular Poster
  • 875 Views
  • 1 replies
  • 0 like

Disconnections daily

Hi, after one and a half month of no disconnects I've started having issues again. Last time it was due to some phone line fault which you guys have fixed. As of 17th May, my Internet disconnected once and I was put on interleaved, ever since its bee...

Terrible Lag when gaming

Recently when I have been gaming I keep getting terrible lag, I've seen it go over 800MS at one point making it near impossible to play. Generally the service is fine but over the last week and a half 2 weeks it has gotton really bad. Now I will say ...

mitch_79 by Popular Poster
  • 1034 Views
  • 1 replies
  • 0 like

Feel like I’m banging my head against a wall!

Hello, For some background I have lived in my property for 4 years which has had a stable connection until a few weeks ago with various providers. I used to be a computer and load balancing engineer and have a fair amount of knowledge. I have been su...

Help with logs and broadband stability

Hi, I've recently tried to get onto fastpath from interleaved by turning router off for full 30 minutes and hoping broadband is stable, after doing so my broadband was stable for 12 days until I dropped internet, in that case the router was flashing ...

Wifi speed

Hi there I have a problem again, my wifi is very very slow for some reason even tho I have like 4 or 5 devices connected to it and I am very close to thr router. No matter what I do it is still very slow, my download speed is 1.65 and my upload speed...

Neshniva by Chatterbox
  • 1183 Views
  • 3 replies
  • 0 like

Gaming Latency

Hi, i've recently started playing online again on my ps5. The connection speeds download and upload are fine, everything works super fast but when i play a game online there is so much lag and interference that its unbearable to play. I've tried rese...

Paschal94 by Popular Poster
  • 4863 Views
  • 15 replies
  • 0 like

Bloatbuffer

Hi experience buffer with tv Wired connection anybody know how to set up SQM in super router to get rid if bufferbloat.Tia