For queries about your TalkTalk broadband service.
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi,I am currently using a TalkTalk router provided in September of 2020. Unable to connect to to my work VPN using the Microsoft VPN connection set up. I can connect to the VPN using a mobile hotspot or a Starbucks Wi-Fi for example, but cannot do so...
I cannot connect to my work VPN via my TALK TALK router.I can make this connection via a vodafone mobile hotsot. I have seen this is a problem for lots of your customers who have also lost this functionality. Is there a resolution for this??
Hi I can't connect to my work's VPN - I understand that may need to make a firmware change to my routerYour assistance would be appreciatedMany thanks
Recently switched back to my TalkTalk router after my Netgear one died. I work from home and rely on a VPN connection to do my work. It work fine for a while, then I guess the router picked up a firmware update, and now it won't connect. Iv been told...
Hi, I had similar issues multiple times in the past and it seems to have happened again, exact same situation. I've just copied my previous message below as opposed to writing anything new: We recently had an issue with our router and the broadband l...
I use a remote desktop VPN connection to access my files and programmes at work when working from home. Up until about 3 months ago I could access this without issue. Since then I have been unable to connect. It is not an issue with the computer or r...
Hello, I just rebooted my router and Netflix won’t recognise my region now so it won’t show me the shows I usually have. I contacted Netflix and they said “There might be chance Netflix is recognizing your ISP as VPN/Proxy” after I told them that the...
Hi, I recently started using the new router that I have been sent but ever since, I haven't been able to connect to my works VPN. I have spoken to IT at work and they have told me that the VPN is all set up correctly but there must be an issue with t...
A VPN that I occasionally use for work has stopped working.Do I need a firmware upgrade? The router is currently running version SG4K100136.Also where have my old port forwarding settings been hidden? They still work but I can't find them.
Hi,I have been unable to connect to my work VPN using the built-in Windows 11 VPN. I have verified that I can connect to my work VPN when I try it via O2 or any other WiFi. It's only the TalkTalk connection I have at home which does not successfully ...
Good morning. Our fibre broadband keeps dropping out and saying 'no internet' even if we are connected to the WiFi. The light on the router is white static. My phone and TV are the only devices in the house that can connect, but even then it's slow. ...
I can't connect to my work VPN, and I can tell that the issue is to do with TalkTalk as it works fine when I hotspot from my phone.
Hi My vpn connection is not working. It has been fine since last year when I had the same problem. Karl kindly sorted this for me. Please can this be done as soon as possibly. Thank you D
My wife works from home on fridays and noticed that after she was disconnected as sometimes happens, her vpn phone line has stopped working which it has never previously done , it will now only ring once and then cuts off, her company has checked the...
Hi,After a system update, I realized I am unable to connect through PPTP to my VPN server.The TalkTalk router's firmware version is SG4K100136 . Is there an update available and do you think you can upgrade this firmware on my router?Thank you very m...
Morning, We've had a new router installed and I'm unable to connect to my work VPN (this happened with the old router but was resolved). Please could you resolve similar to last time? Cheers
Everytime I attempt to connect to my VPN, I get the following error message: The VPN connection between your computer and the VPN server could not be completed. The most common cause for this failure is that at least one internet device (for example,...
Hi, I’ve recently received a laptop to start working from home and I can’t connect to the VPN server. I get an error message that says “The VPN connection between your computer and the VPN server could not be completed.” I know it’s an internet issue...
Hi, I'm just going to copy the same issue from Monday and the previous Monday, is there a reason why this keeps happening? ''Hi, I had similar issues last Monday and it seems to have happened again, exact same situation. I've just copied my previous ...
I have a vpn on my firestick when I use Netflix or Amazon video my films buffers. Is this Talktalk choking the speed or something else thanks
Hi, I had similar issues last Monday and it seems to have happened again, exact same situation. I've just copied my previous message below as opposed to writing anything new: We recently had an issue with our router and the broadband line that was de...
Hi, Similar to many other posts, e.g.: I've been using an HP laptop and TalkTalk's Sagemcom router to access my company's VPN for a long time working from home with no issue. In the last few weeks it's starting randomly dropping the connection from t...
I have been working from home without any problems then 1 day when I tried to use the VPN to connect to the office network I get the following error message.The vpn connection between your computer and your vpn server could not be completed. The most...
We recently had an issue with our router and the broadband line that was dealt with but ever since this I've had trouble using my works VPN. Our IT have looked in to it and suggested that a firmware update was down to our router remotely and may be t...
Hi i'm having the same issues as many others with connecting a work VPN like https://community.talktalk.co.uk/t5/Broadband/VPN-issue/m-p/2923183#M844992I have changed laptops, restarted the router, removed everything else from the network, separated ...