From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi, when I connect my lenovo thinkbook 14 gen 6 to the Internet after a few minutes all other devices lose connection. Originally when we first started using the new router my laptop showed a dns error, I tried rectifying this error many times by cha...
I have just received a new Wi- Fi Hub( black box) which I have followed the instructions to connect it, but no Internet. I have been without Internet since last night. Please can anyone help. Thank you
Hi, I'd like to move homes and transfer my broadband services, but once I click on the button, it doesn't take me anywhere. Can you help please? Many thanks,Ha
Where do I start with this? My Internet connection went offline yesterday and having logged into my account to try and fix it, I find my service says it is disconnected and all sorts of other issues.I really need to speak to someone to sort this out.
Hello, my contract runs out on the 8th of this month, I was thinking of leaving and moving to EE, unless you can offer me a better deal, I have been a customer for a very long time, so please let me know, I would prefer if someone would call me, my n...
Our broadband isn't working since Monday morning (24hours plus without service). TT status seems to be ok on the status page but chat agents unclear on whether the lack of connection is due to domestic router issues or ongoing works affecting Southwe...
In trying to sort out connection problems with router this evening, the chat staff referred to the router as a third party device. It's the router Virgin Media supplied 12 years ago when the account was setup and before VM transferred the contract to...
I have no Internet and am unable to log into my account to action anything as it says dye to technical issues you can't log in. Im in Cambridge is anyone else experiencing this and any advice on solving it would be great as I work from home and am un...
Hi All. I have recently moved house and activation date for talk talk to be transferred from old house to new house is today (4th August). I plugged the router in as suggested last night and this morning all I have is a flashing orange light on the r...
I have set up the box, but when I try to connect devices it's asking on the devices to log in to talk talk, how the hell can I do this when I don't have interent??
I recently upgraded to fibre 150 from 65 and not really seeing any benefit. Via wifi on my main machine im getting same 10-20mb download i got before. So I wanted to confirm what im getting to the router. I have devolo clan around the house and tried...
Had my router for years no longer supported by talk talk and has very poor wifi connection would like to get a new one please
Hi all, trying to reconnect to my wifi after randomly being shut out on all devices an hour ago. It is now saying my password is wrong and I cannot get through to anyone on the TalkTalk telephone number. The lights on the router are absolutely fine b...
Why have I been charge £39.95 for WiFi Hub and delivery. I have spent hours on chat to get my problem resolved a new modem was sent after Outreach engineer recommendation. I was not expecting to be charged for this. I am not happy especially as I hav...
Why is my internet connection considerably slower without my VPN...I can't watch a YouTube video without it buffering every 2 mins...I have full fiber...150mbps....I need a fix...
Hi I reported a fault on 25 June which has not been properly fixed. My WiFi signal continues to drop intermittently. I received a message from you stating further checks need to be done on my service. Please advise how I can arrange for these to be d...
My system has been working well, but for the last week or two I've had problems connecting to the web via ethernet, and also via wifi. The problem is getting worse and I am now often seeing "server not available" when i try to use the web.To make mat...
For TalkTalk moderators, technical staff etc. - Please could you arrange to disable the wi-fi optimisation feature so that I can improve the coverage for the whole house rather than at the location of the hub. I expect you will need me to provide a p...
Hi everyone,I’m having a frustrating issue with my Eero router. My laptop uses a 2.4 GHz 802.11n USB Wi-Fi adapter, and it works perfectly with other networks, including my Samsung Galaxy S24 hotspot. This device should be backward compatible, but fo...
Hi wifi hasn’t worked for 2 days now. Tried using MyConnection. Poor WiFi speed. Router flashing orange slowly. Received a ‘in progress’ status report and an email stating:Following your line test, you will receive a message with the next steps short...
Hi everyone I have had no dial tone on my phone or Internet service for a week now. I work in the health service full time and can't run through all the tests each time I get connected to someone on the live chat. I cant use my laptop or ipad to do a...
We have a Talktalk Wi-Fi HUB, but the signal to our PC is often UNSTABLE. We would like to buy a COMPATIBLE Talktalk BOOSTER. We have not been able to find a way of buying it on your website.Please advise where and how we can obtain it.Many thanks,Ma...
I am desperate to get this fault fixed as l work from home and have no Internet
Hi I have an office in my garden. I currently run an ethernet cable into the room, which is fine. But I would like to add wifi too. Do TalkTalk have a extender I can purchase, or can anyone recommend another one that will suffice? Thanks
Hi there I'm using Huawei Super Router HG635, software is up to date. All the cables are fine, the router is in a place without interference.It's been fine with no issues, and nothing has changed in our house. But ever since last Tuesday, all the lig...