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Mobile support

For any questions about your TalkTalk mobile service.

Forum Posts

Community - Peer to Peer

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Mobile Support CLOSED

Please note that Mobile Support has now ended so it is no longer possible to obtain PAC or STAC codes Please see here for more information. Thank you.

fr8ys by Community Star
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Do you need help with your TalkTalk Mobile service?

Hello, If you need assistance with your mobile service then we'd recommend calling or live chatting us directly. Unfortunately we're unable to provide any mobile support via our Community. How to contact TalkTalk Broadband - TalkTalk Help & Support T...

Anonymous by Not applicable
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Request pac code online

A friend of mine can't get her PAC code as talktalk have stopped her full coverage. Is there a way to get it via the website? Thanks

Ebs367 by First Timer
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TalkTalk are simply the best company I have ever encountered

What a brilliant bunch of people delivering exceptional service in a timely manner. They should be so proud of their ability to maintain strong comms accross continents and timelines. I had one issue and what they did with it, and how they did it ble...

Simply wonderful service!

I imagine myself in North Korea as I write this Amazing!1. They did not lose my PAC number or mobile sim2. They came back to me really quickly3. They did avoid the issue,4. They did not fail to call me back at the appointed time I am deleriously happ...

Mobile phone

Currently my mobile service is provided by by 02. I used to be with you but many years ago you transferred me because you could not give me 4G.Now o2 want to alter my contract so what can you offer by way of sim only for my iphone 5

New to managing mobile

I am new to this , can I put my talk talk mobile sim into a new handset please? Are there any snags to watch out for please?

How do you get a PAC code for an old free talktalk sim?

HiBack in the day, we got a free talktalk sim. 500mb of data and free calls. Quite a nice deal, though in the confusion of that dept we got sent another two free sims, but only used one! Years later it is still working on voice but the data has gone,...

Mobile

My samsung phone does not show an option to turn on WiFi calling.I have checked model, android version etc and it is supposed to be on there.Other suggestions are to check with mobile provider to see if they support wifi calling or if my sim is up to...

Gleha by Conversation Starter
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Talktalk Mobile SIM

Good Morning. I have been a loyal TT customer for 16 consecutive years. Some time ago as part of a then new contract I was given a TT Mobile SIM card with free calls texts and data to a given limit with the promise that this would remain for as long ...

sandgrown by Conversation Starter
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NCK Number

Got a new SIM and my phone is asking for an NCK number Please could you provide this to me

Zainab1 by First Timer
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2 mobile plans

I have 2 mobile plans but I don’t use one phone as husband died, can I transfer his minutes to mine ?members

PUK

Please provide me with a PUK for my phone number ** REMOVED**

Help Required - TT sim works in Android but not iPhone SE2020

I've been trying to resolve this for a month, all help gratefully received.All our phones are unlocked.I wanted to change my wife's TalkTalk Sim Huawei Android phone to a iPhone.The Huawei had been having connection problems.The iPhone shown "No Serv...

Ray1000 by First Timer
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Corrupt sim card

My talktalk sim card has become corrupt how do I order a new one?

shipboard by Chat Champion
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Repoacement PUK will not open locked phone.

I accidentally locked my mobile and blocked the PUK. Having obtained a new PUK code I find I still cannot unlock either. Any answers would be most helpful.

Squibs7 by Conversation Starter
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No mobile signal.

I live in the countryside in Kent. I chose talk talk because We've always had fantastic service 4g at a great price. However, this week I have lost all mobile phone signal. If I go down the road I can get text messages. But no data and no phone calls...

Cancelled Mobile Contract

I cancelled my mobile sim contract in early January 2024 but, I have now just been billed for Jan 2024 and a full monthly payment taken on 19 Jan 2024.Does anyone know how talktalk deal with mobile cancellations?Do they refund overpayments automatica...

Whynot5 by First Timer
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I need a new sim

I need a new mobile sim (account linked) - I tried the the online chat and the bot transferred me to someone who kept calling me William-- Then wanted me to repeat everything I had already given the system.Tried calling the Landline number then was a...

Is Wifi calling available on TalkTalk Mobile

I have a Samsung A33 5G mobile phone which should support wifi calling however I cannot find the option anywhere on the phone and I gather the phone should support it. (Tried in settings: connections, phone app and just about everywhere it might be a...

davekel by Popular Poster
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