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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 0 replies
  • 14 like


Anyone know how to cancel the tv package. It’s rubbish and not worth the money! Please

tv channels

on the old box i had 240 channels on tv .now with this new little box i only have 169 how do i get more again i can only find NOW but that doesnt give me the channels im used to watching all the time.can anyone help.not really wanting now tvthanks

NowTV Boost

Hi,I have just subscribed to NowTV Sports and, according to the confirmation email I have just received, this should include the Now BOOST (so I can watch in HD). However, when I go into my Now TV account, it shows the BOOST as an optional extra for ...

now tv

my now tv keeps buffering and impossible to watch, has been ok for years but stopped working last few day. Contacted TalkTalk online but a complete waste of 2 hours.

New now TV account

Hi all I have Now TV packages on my TalkTalk account and everything is fine however I've changed my Now TV account in it's entirety so need to link my TalkTalk account to my NEW Now TV account. I've spoken to TalkTalk customer services 4 times and th...

Now and netflix

I re contracted my full fibre. And added netflix and now ..I haven't recieved the emails to activate the services they keep saying its stick on there I'm getting no help from talktalk

Still waiting for my TV service to be activated!

By now, I should’ve had a new Talk Talk, TV box and activation of my TV and now tv service. it was ordered on the 21st of February. There is a massive problem on my account which is blocked for some reason? one of your colleagues raise a ticket to th...

prescol by Wise Owl
  • 3 replies
  • 0 like

Activation link to Now TV add ons

I’m a returning customer and every time that my contract is up for renewal I have had to face the challenge of receiving the activation link for the NOW TV add ons. This month I have been over charged, again, after no receiving the link via email, th...

GVtop by First Timer
  • 4 replies
  • 1 like

talktalk tv

i want to stop paying for talktalk tv as a add on

TV package to add to my existing broadband/telephone deal

Hi all, I have an existing broadband (fast broadband) plus telephone package. I am looking to add the 'full fibre tv entertainment' package to my account. This would involve upgrading to Full Fibre which is available at my location. There is a slight...

Sky Sports Boost

Hi,I have been trying to sign up to the Sky Sports Boost offer of £20/month for 12 months. I go through the process successfully on my account and receive the message that a email will be sent for activation. I haven't received any email. I have been...

gordy52 by Conversation Starter
  • 5 replies
  • 0 like

Now TV Sport

Is it common after signing up to Now TV to not receive an email to activate your service? Do you have to wait for the box to arrive?

HamsTt by First Timer
  • 1 replies
  • 0 like

NOW TV activation

Hi,In short, this has been going on since I renewed my Fibre65 & Now TV/Sky Sports contracts back in October.The Now TV membership was £10 for 9 months, but for some unknown reason, I couldn't activate it. This was finally resolved in December, but I...

NevTabb by Popular Poster
  • 28 replies
  • 0 like

Now tv activation email

Hi, I am really fed up with talk talk now. Recently I added on talk talk tv with now tv and sky sports to my broadband package, I needed the now tv activation email re sent to my updated email address, so 3 days ago I went on live chat and was told i...

Cancel my tv subscription

I wish to cancel my tv subscription but I seem to be getting the run around. Can someone please help

Hoppy85 by First Timer
  • 1 replies
  • 0 like

Resolved! NOW SPORT subscription

Hi I've recently renewed by TalkTalk subscription and received the new Netgem 4K TV box. As part of this I've renewed Now Sports as a TalkTalk boost. I had to delay taking on the boost while my direct subscription to NOW Sports ran down (on Oct 21). ...

BenWarwick by Conversation Starter
  • 11 replies
  • 0 like

Now TV. Why can’t I remove the Boost?

Hi all, I recently tried to remove the NOW TV boost from my package but ended up paying £9.99 for it on my last bill. So I have 3 questions here that the online chat agent failed to understand. 1. After I was told that NOW TV was included in the bund...

SteveElmo by Conversation Starter
  • 4 replies
  • 0 like

NowTV add-on cancelled 3 months ago but still showing on my bills

I cancelled this add-on by phone (apparently the only way to cancel) on July 18th 2023. Nevertheless the charge still appeared on the following month's bill. Queried this by phone on August 22nd, and was told this was a billing error, and that a revi...

chrislav by Team Player
  • 5 replies
  • 0 like

Talktalk tv box

I have just renewed my broadband contract and carried on with talktalk tv. l was sent a new box but this doesn’t look like it will record. This wasn’t mentioned. It seems pretty pointless if this is so. The whole point of paying for tv was to have a ...

Coling3 by Participant
  • 2 replies
  • 0 like

NOW Sports Boost issue

TL:DR When does the 14 days NOW activation window start? I had an email a couple of months ago offering a NOW Sport subscription that was available to me. I read the small print and noticed the offer was available until 9th September, so I waited unt...

Vitrocmax by Chat Champion
  • 14 replies
  • 0 like

Now Boosts

Hi. I have been trying to set up a Now Entertainment boost for three or four days now. I did it online firstly but never received a confirmation email. And for two days I have been in online chats with Talktalk and on both occasions have been told it...

Now Sports Boost

Ordered Now Sports on my Account as offered in email. Logged into Now Sports and able to watch sport no problem but unable to access Now boost. I now discover I have to be a tv customer to use Now boost. I have registered as a tv customer at an addit...

DANIX1 by Chatterbox
  • 12 replies
  • 0 like