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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3967 Views
  • 3 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 28039 Views
  • 0 replies
  • 17 like

Resolved! Pairing phone to DN372T set top box

I have been using a DN372T set top box, rented through Talktalk for several years along with the EE phone app to allow me to set recordings remotely and all worked fine.The box recently failed to operate, but Talktalk no longer offer a replacement bo...

5letters by First Timer
  • 1085 Views
  • 11 replies
  • 0 like

Region problems

I am unable to see the correct regions programmes on the iplayer (iplayer error code 40020) and stv player apps. I cant watch bgt on stv player as it says wrong region. I am central Scotland. I also have trouble getting these apps to show up at all a...

Drigby by First Timer
  • 466 Views
  • 1 replies
  • 0 like

My tv can’t detect broadband

HiI am unable to connect to my broadband to access streaming services. I have turned everything off and back on and no joy. Any ideas?

Now TV

For the past few months NowTV hasn't been working properly on my Huawei box. Programmes run but then shut off after 15/20 minutes and an error message appears. You have to exit and restart from the 'recently watched' area. It then restarts and the sa...

Crumpysi by Popular Poster
  • 504 Views
  • 2 replies
  • 0 like

I need an engineer

I need help getting my tv set up again, since having had flooding in my flat in early December and again this weekend my tv is now in the middle of the room whilst the walls dry and I can re-plug it into the sockets. I had also got an error message p...

Tv guide unavailable

Hi all. New to talktalk tv.I'm not using an aerial to receive tv , does any one know how to get rid of this message please. My remote won't get rid of it and controls the background.Thanks all 

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Tv

Tv on but showing no signal have checked all plugs

DN372T A Firestick and a YVM607 error

Hi,I have the old Dn372T just about hanging in there. Sad to see Netflix disappear so bought a Firestick. Clever piece of kit and apps are instant.Here’s my question. If I have the Youview box on one HDMI and the firestick on the other HDMI why would...

Catchup on TV

I can’t get catchup on ITVX or any app except Iplayer I don’t have a talk talk tv box just the TV and the hub. It worked fine when using my BThub but now the apps all start showing adverts then as soon as program starts get an error message Have read...

Chilly65 by First Timer
  • 663 Views
  • 2 replies
  • 0 like

PIN NUMBER

FORGOT PIN NUMBER NEED NEW NUMBER

The Hub

With no access to ITV x on 24/10/24 I agreed to have a new box, the hub which arrived on 26/10/24. Since installing it I have all the usual apps- ITVx, 4, 5 ,etc, and their programmes are accessible, but I cannot receive any programmes via the BBC iP...

Seamus7 by First Timer
  • 588 Views
  • 2 replies
  • 0 like

TV no longer connects to our router.

For some reason out TV will no longer connect to our router and we don't know why. It's never been an issue before and signal strength is good. Any help would be appreciated.

ren1974 by First Timer
  • 845 Views
  • 2 replies
  • 0 like

now tv

The now tv service is atrocious There are constant breakdowns, 

ERROR YVM4302

Hi, ITV was not working this morning & a YVM4302 error popped up. I re-started the box, unplugged it for 10 minutes, re-started it & no luck. I checked the aerial by plugging it direct into the TV & it worked fine. I plugged the aerial back in to the...

Activation code

My first activation email ran out of time because I didn't even realise I'd received it. I've been with talktalk for 4 weeks nearly and still haven't been able to watch Now which I was promised please can use send me another link as I've asked Now an...

Joanne79 by First Timer
  • 788 Views
  • 1 replies
  • 0 like

Huawei DN360T wont connect wirelessly to eero modem.

Getting Error code YVM102 .Having had fibre installed today, there is no spare port on the modem to provide a wired connection to the huawei box via the mains sockets., because a telephone is connected . Any suggestions please, Is this box too old to...

conwy36 by First Timer
  • 911 Views
  • 3 replies
  • 0 like

Keep getting code

Try to put on tv but it keeps asking me to connect Ariel (it is connected)saying channel 4 is an issue and a code yvm4302 ?