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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 173 Views
  • 0 replies
  • 0 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 11048 Views
  • 0 replies
  • 14 like

TV screen frozen and no sound

I have a fairly new TV hub box which has worked fine but today the TV screen picture is frozen and there is no sound. Help please.

Jacky9 by First Timer
  • 176 Views
  • 2 replies
  • 0 like

Resolved! talktalk tv

i no longer use my talktalk tv set up and would like to cancel this part of my account

osw51 by First Timer
  • 151 Views
  • 1 replies
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Still waiting for my TV service to be activated!

By now, I should’ve had a new Talk Talk, TV box and activation of my TV and now tv service. it was ordered on the 21st of February. There is a massive problem on my account which is blocked for some reason? one of your colleagues raise a ticket to th...

prescol by Enlightened One
  • 200 Views
  • 3 replies
  • 0 like

TV box

Hiwe are having lots of problems with our TV box. Tomorrow we have our 4th engineer visit booked. It runs fine for about a month then suddenly refuses to work, we have to unplug it all and re plug, sometimes it works, sometimes not. It’s sooo frustra...

Broken tv remote

My tv remote has decided to stop wirking put new batteries in and still nothing could i please request a new 1

talk talk tv

how do i cancel talktalk tv

gertie2 by First Timer
  • 152 Views
  • 1 replies
  • 0 like

Cancelling TV Boost. Impossible.

We never use our TV Boost, so thought I'd try and cancel it. There's a message saying on the website, saying you need to speak to someone to do that, so called up and got a recorded message in the end, saying that speaking to someone is 'so 2022' and...

RobKM by First Timer
  • 248 Views
  • 4 replies
  • 0 like

New TV hub

I have plugged in my new TV hub and have power to it and turned on my TV but the new remote is not doing anything . I can't get further than input selection list and you view in the top left corner of the TV. Please help.

Tv not connecting automatically to the internet

Since I have had a new tv box it will connect to the internet if I use WPS button, but then every time I come back to it I have to reconnect it. It will not connect through my normal router by connecting using wi-fi, have to pair it using the WPS. I ...

Topbasso by First Timer
  • 177 Views
  • 1 replies
  • 0 like

Returning youview box

I’ve received my new talk talk box as ordered, however there wasn’t a returns bag or free returns label as stated in letter received in order to return my old youview box. Can this be sent to me?

Missym by First Timer
  • 163 Views
  • 1 replies
  • 0 like

Aerial

I have a coaxial cable fitted between the TV and the hub but how does the signal come through the coaxial cable - do I need an aerial e.g. on the roof?

Sledgod by First Timer
  • 237 Views
  • 4 replies
  • 0 like

My box

My new tv box is plugged in but doesn’t seem to have any power

Shume55 by First Timer
  • 150 Views
  • 1 replies
  • 0 like

4K tv box

I am thinking of cancelling my subscription as I use very few of the channels provided. Would I still be able to use the box to record channels via the tuner? Also would ITVX be available?

KEJordan by Team Player
  • 225 Views
  • 2 replies
  • 0 like

Can not switch Netflix from sky to TalkTalk

Hi I’m having trouble linking my Netflix to TalkTalk. I previously had Netflix with sky tv, but I left sky for TalkTalk. I’m beginning to regret that decision, as I’m having issues with the tv hub, signing up with Now TV and Netflix. signing up to Ne...

Ljmm1967 by Chatterbox
  • 316 Views
  • 5 replies
  • 0 like

Your YouView Box

How do I return my Your YouView box and accompanying box of plugs as I have never used them and never will?

ViJaSm by First Timer
  • 184 Views
  • 1 replies
  • 0 like

TV

I have had TV add on for many years, the box stopped working about five years ago and i still pay £5 a month for a service i do not use. But i cannot find any way to cancel it. Please Help!

New TV box not working

I need to speak with a human being regarding the new tv box i was sent recently. It doesn’t work very well.anne jarvis

Using tv on a pc

Hello. I don't have a television set. Can I purchase a TV package and use it on my PC, tablet, or phone? Is their an app (mobile or desktop) and do I get all normal TV stations? Netflix seems to be included. If I sign up to talk talk TV package, can ...

markjk by First Timer
  • 176 Views
  • 1 replies
  • 0 like

Resolved! TV box sound but no picture

HI I have just renewed my contract this afternoon - Fibre 65. I previously was on Fibre 65 but am being sent a new box as I have an old box. Put the TV on this evening and I have sound but saying no signal. I have taken the ariel out of the TV box an...

Ragsab by Team Player
  • 512 Views
  • 6 replies
  • 0 like

Talk Tv 4k box

I have accidentally turned on subtitles in the STV app. Can someone please tell me how to switch the subtitles off using the remote provided with the TalkTalk TV 4k Hub?

Puzzled! by First Timer
  • 225 Views
  • 2 replies
  • 0 like

TV

I've got an old TalkTalk Tv box and now can't get ITVX. I've got a smart tv so I want to cancel my TV addon and just use the TV without the box to get the available apps. I've chatted with TT ( 5 solid hours) and my present broadband speed will not r...

jsz1952 by Popular Poster
  • 165 Views
  • 1 replies
  • 0 like

Netgem 4K Box Activation????

I have TalkTalk FTTP broadband. I'm looking for a set top box to provide a good quality 4K signal to a new 4k TV but TalkTalk cant provide me their 4K because of the package I'm on. Talktalk Netgem 4K boxes are available to buy on ebay. Does anyone k...

eastwing by First Timer
  • 338 Views
  • 3 replies
  • 0 like

4K TV Box not available

Just got an additional new 4K TV and wanted to power it using the new TalkTalk 4K tv box because I have TalkTalk FFTP broadband. After calling today I have been told that this is not available to me because I am on a Freedom Fibre package. The custom...

eastwing by First Timer
  • 287 Views
  • 3 replies
  • 0 like