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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
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ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 0 replies
  • 14 like

No adverts

As I cannot record, is there anyway to watch programs without adverts.?

padymac by First Timer
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Problems with Talktalk tv plus box not recording on E4

We like to record Married at first sight Australia on E4 however it nearly always fails to record. Occasionally other programmes on Channel 4 fail to record but E4 seems to fail almost all the time. I have tried resetting the box etc but to no avail…...

Gnasher by Conversation Starter
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Useless 4K Fibre tv box

For some reason, my guide does not have itv, bbc1 or bbc2. I've tried a rescan and on guide, they are just not there??? Well not on 101,102 or 103 channels.My wife already hated the new box as you can't record programmes on it. Well you can record th...

HolmseyD by First Timer
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1. Does talktalk Tv operate in HD?2. Can you record two channels while watching another tv channel?3.Will the price of Fibre 65 plan change during the contract term/period?

Tv box

I currently have the very old plus box (youview) which is no longer supported by TalkTalk so I have lost ITV X, radio stations and it constantly doesn’t record properly and playback is not good.if I chose the TV 4 k. Box I believe I can record onto a...

Jojox by Popular Poster
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TV recording.

I have a Talktalk plus box which records programmes but doesn't always play back, usually it does. Is this a known issue with the box?Thanks.

Recordings failing

All of a sudden everything I try and record is failing. any ideas why?


Is it posable to download recordings from a uview box on to an external hard drive

MILLSIE by First Timer
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How to open stacked recordings 4K box

Can anyone please help I have multiple recordings of the same show but can only seem to play the recent one. The logo says I have multiple but don’t know how too view them all

Leash11 by First Timer
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New TV hub

Why can’t I record programmes on my new box 

Codan by First Timer
  • 4 replies
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talktallk 4k box

we were told our you view box needed replacing and we were sent a 4k box but we cannot seem to record more than one program at a time and we cannot watch anything else while recording . wondering if we have not set this box up correct. Any advise wou...

New TV Hub Cant add programs to Watchlist

Just received new Hub after old box stopped recording. I wasn’t made aware that there would be no record function on the new hub. Apparently I should just add my favourite programs to my watchlist to watch later. I have now tried this with several pr...

Twist by Conversation Starter
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Return TVHUB

I find the TalkTalk TV Hub I have just purchased provides me with no extra facilities since recording is not possible. I want to return it in the original packaging and cancel my contract for hub, remaining with TalkTalk for other services.

kinggjk by First Timer
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You view box

My you view box which I have had for many years has stopped recording, playing back and I cannot switch channels, I have tried all troubleshooting to no avail.I need a new box how do I get one?

Adding programmes to favourites

Hi, I've just upgraded my Talktalk box to the newer one that does not have the recording feature. When I upgraded over the phone and was told that the new ones could not record I was told that it wasn't a problem as you can access all the programmes ...

My You view box

My You View Box all of a sudden has Failed to record my selected recordings ???

Elise48 by First Timer
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Talk Talk, TV hub recording

Thinking about finishing with Sky, as it’s getting too expensive and moving to Talk Talk TV again. Just wondering whether the Talktalk TV hub allows you to record while watching a program at the same time? And he never know it could all change again,...

prescol by Enlightened One
  • 5 replies
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Failed/Blank Recordings?

Just recently all my recordings are failing and then when I checked older recordings I find that they are all blank just a black screen and no sound. I've tried restarting the box (an Huawei) but that doesn't seem to have helped. Any suggestions woul...

St0ker by First Timer
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4kbox will not record bbc tv programmes

My 4k box will not record BBC programmes when I am watching another channel. Also it will not record another channel when watching BBC programmes.

Bazzy1 by First Timer
  • 1 replies
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Yourvew talktalk TV

My talktalk TV you view box has stop playing back my previous recordings and won't record anything new

Talktalk box not recording

Huawei talktalk box not recording tv programmes and not able to watch previous recordings.

TVuser by First Timer
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Comparison of talktalk tv boxes

Talktalk's published comparison of their tv boxes includes the following statement at the end... * You can pause live TV and then restart viewing or fast forward / rewind back to the point you paused the programme. However, you cannot immediately rew...

joe942 by Team Player
  • 1 replies
  • 0 like