For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
cannot p[lay back recorded programmes
I'm unable to record or play recordings, I understand the huawei box is no longer supported by talk talk therefore please cancel my tv subscription ,regards A. Lord
My Netgem box seems to restart itself several times in about 20 minutes. When recording it must re-start itself because it records 2 minutes, then another 2 minutes then maybe 5 minutes. It is very rare that the box records a complete program. When w...
Is it worth keeping he TV box and package now that you are no longer supporting it? Mine is continually freezing, not recording, records for a few seconds the stops and takes forever to reboot. Should I stop the package and buy something else?
Why can’t I record anymore?
Last two weeks - some recordings 'failed to record' - recordings freeze and pixelate - picture occasionally freezes so have to reset box - using remote to box running very slow - have re-set box with no gain ... router fine and fast ... Do I presume ...
Have tried turning off router but still can’t get it to change from TV
I have been having problems with my tv4K Box for a few weeks now. the box will be 3 years old in June and until a few weeks ago everything was fine. Box will record but it will reboot itself during the recording, or it will only record some of the pr...
Is it possible to record tv programmes with my newly delivered tvhub?
Usb stick needs to initulise every time I try to record or pause
Hi I have a 4K box but when I have a recording picked I am UNABLE to watch other channels while it's recording! I'm limited to what I am able to view
Is it possible to connect a recording device to the new hub, and if so how, sometimes I am away for more than a week so need to record
When I set the programmes to record they often fail to record. Is the set top box in need of replacement?
Was hoping the new box would help.. it did until this evening... Have lost all my scheduled recordings yet again.. not happy at all... It's about time this was fixed properly.. Judging from all the posts I've seen regarding the issue of missing chann...
So the problem is planned recordings are lost overnight and the box starts up in bbc iplayer everymorning. I have factory reset changed cables but nothing fixes the issue. Other people are experiencing the same issues and I have read that TT will be ...
I have an external hard drive attached but how Can I record programs without a record button on my remote?!
Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...
My box has stopped recording. I have switched everything off and on again. It says recording when I try to record but when I go to watch all my recordings say Failed to record.
For the last week my recordings won’t work. I set things to record and they disappear. I do the same again and it happens again. Nothing is recording and no planned recordings are saving even though that show as scheduled initially.
TV box fails to record programmes or play back previously saved recordings. When the record button is pressed or a future program set a pop screen shows recording has started but when viewed in My TV it shows programme has failed to record. Similarly...
HiMy 4k box has decided to dump 'future' programmed recordings. It has retained recordings already recorded (on the stick - only half full!) and will record a program which is starting. I programmed a few future recordings which showed up as usual un...
I really don't get on with the TV hub and would rather have one that records. Are there any options?
Has anyone got the new tv hub and are finding it not as good as the old youview box due to the lack of record function?
You sent me a new tv hub box over a year ago. When I telephoned to advise that I was not happy with the replacement box. I was at the time advised that you would send me a voucher to redeem on Amazon for a usb stick? As the new box does not record. (...