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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1603 Views
  • 0 replies
  • 3 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 20108 Views
  • 0 replies
  • 14 like

Netgem box

I have been supplied wirh a netgem box and it is totally useless. The menus are clumsy and it is impossible to get it to record from a station that I am not already watchinch makes recording pointlrss.. If this is a common fault I may have to re-cons...

Timothy9 by Chatterbox
  • 201 Views
  • 9 replies
  • 0 like

Tv

I've just been given a talk talk hub box. But U can't see where the record button is on my remote?

tv hub

You have sent me a new tv hub but it does not record or replay as the old one does. You have said this will cost £3 per month extra. I am sending this box back as I can't work it. Wil you make sure that this £3 p/m is not added to my future bills. Th...

Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 189 Views
  • 1 replies
  • 0 like

New TV Hub Box

We have been sent a new TalkTalk Hub box to replace an old box. The user is a 94 year old who enjoys simplicity such as being able to record programmes and seeing them again and again. The new box doesn't appear to have a recording facility or a hard...

IJammy by First Timer
  • 500 Views
  • 6 replies
  • 0 like

TV HUB

I have just received my TV HUB - I still wish to record programmes as I do not want to play and watch the adverts but fast forward through them - also I record radio programmes particularly radio 4 but I cannot see that this is possible . Is it possi...

TV recording

Can I use a You View box instead of the 4k box which only records one channel and it uses a USB memory device?

Marion83 by First Timer
  • 436 Views
  • 3 replies
  • 0 like

Failed to record

Hi. My Huawei DN372T box isn't recording any programs. Its connected by ethernet cable which is working fine. Does anyone know of any problems going on.

Recording programmes

I have just installed my new TV Hub, as a replacement for my previous TalkTalk TV hub. With my previous hub I was able to record programmes by pressing the R button, and, via the Guide, I could set up future programmes to be recorded. How is this pos...

RoyD8 by Conversation Starter
  • 503 Views
  • 3 replies
  • 0 like

TV Hub USB port

Hello. It appears the new TV Hub doesn't record, so what is the USB port for?

Talktalk TV Hub

I understand the device doesn’t record, but is it possible to create a list of ‘bookmarked’ programmes I want to watch? I don’t want to have to carry out a search for programmes each time I switch it on.

Avocet1 by First Timer
  • 452 Views
  • 1 replies
  • 0 like

YouView problem following full fibre conversion

We have a YouView box DN372T.01.03P which was sent from TalkTalk a couple of years ago to replace the previous DN370T. Last month the broadband was converted to full fibre and the YouView box was reconnected accordingly. However we now have a problem...

IanMc2 by Chatterbox
  • 629 Views
  • 3 replies
  • 0 like

Adding recorder

Is there any way to use my own recorder? Do I need to use different cables or usb? Thanks

Erik66 by First Timer
  • 375 Views
  • 1 replies
  • 0 like

NETGEM BOX NOT RECORDING TODAY

I have rebooted everything but the box will not record. It's about two years old, but no doubt you can check this. Has the box simply worn out. Do I need a new one. Denise Calton

Casper30 by First Timer
  • 498 Views
  • 2 replies
  • 0 like

Issue with upgrade to full fibre

Hi folks I have just arranged a new two year broadband deal which involves fibre from the cabinet and I’m wondering whether it’s possible to keep using my existing tv box (with it’s ability to record stuff) by linking it to the fancy new router throu...

TV box not recording

Appears to be recording but when we try to watch it says there is only a few minutes but the screen immediately goes blank

RECORDING ON HUB

Received a UZW4054TTG HUB.How do I record programmes?

bobman11 by First Timer
  • 755 Views
  • 4 replies
  • 0 like

Can I record from my new TV box?

Had Fibre 900 installed on Thursday: this morning we received our new Talk Talk TV box. On the remote for our previous box there was a "record" button, but the remote for this one doesn't appear to include such a feature. The TV box has a slot for a ...

New TV hub

I understand that no recording of programmes is necessary with the new TV hub as there is a 7 day guide where programmes can be marked for easy recall.Should I go on holiday for three weeks, how do I then watch the programmes previously marked in the...

Info1 by First Timer
  • 535 Views
  • 1 replies
  • 0 like

Can I record programmes on my new TV hub

HelloI was recently sent a new TV box, but I can't see how I record programmes, which was easy to do on the old system. I can save a programme to MyTV, but not that is not available to do with every programme. I don't think I'm able to record a progr...

akwfw by First Timer
  • 684 Views
  • 1 replies
  • 0 like

FREE VIEW CHANNELS

I have just received my new TV HUB.Can anyone please tell me if I can watch craft channels that I would normally record and how do i do it.Thanks .

BUGGY1 by First Timer
  • 514 Views
  • 2 replies
  • 0 like