For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
Hi there, my Mum is a TalkTalk user and has recently had one of the new TV boxes setup. The engineer advised her to buy a USB stick so she could record her programmes (as she watches many hours of TV). When she tried to record something yesterday for...
This has happen and still is, I have done all the resets. I set to record itv at 9 to record Vera, it comes up on screen progam is recording but when I check during recording its say fell to record and has set itself to record progam on itv+1 at 10 w...
When I set-up my box the Pause Live/Rewind worked. On the second day it did not. The lights flashed on the remote and the TV Box, but nothing happened. Being ex IT, I unplugged the power supply and plugged it back in and tried again - no change. I th...
I have just received a 4K TV Box to replace my Huawei (with frozen hard drive) and it says I need a USB stick of 32gb to 1TB to be able to record (now only one program at a time), but it doesn't say how many hours of recording I will get from one ext...
We have one of the old boxes for which we pay £5 per month. The recordings that have been set constantly fail to record. Usually this is Channels 4 and 5 but more recently also Channel 3. I have tried to remove the TV package from my account but can'...
We have recently upgraded to full fibre with Talktalk. We were aware that we were going to lose our recordings on the old TV Plus box, however, we didn’t realise that we can’t record on the TV Hub. How can we get access to the 4K Box as recording pro...
I have a strange problem when recording ITV 1 Wales+1 all recordings on this channel fail. The channel works fine when watching live and all recordings on other channels are fine. Any ideas?
I want to increase my Broadband speed and am now out of contract so i can look at a new one. However, I also want to keep my Youview DN370T box due to its recording function. Does anyone know if it is possible to upgrade to Fibre 65 or 150 and keep t...
This problem with channels from Winter Hill is getting worse. There are 10 channels with no HD service so the SD versions fail very often. Is it a transmission fault or a HUAwei software problem?
Hi, Hopefully somebody else has come across this problem and has a solution. I cannot record ITV4, get the message 'Recording failed' I can record all other channels with no problem. Thanks
so Im really frustrated! I've just renewed my contract with TalkTalk. I've been with them constantly for over 20 years.. since they were Onetel in fact! I have one of the Huawei boxes. It's started freezing and failing to record (I have tried all sor...
I have been supplied with a 4k TV Box and I hate it!Amongst many other things it doesn't do, is that it seems impossible to delete a scheduled recording from the schedule once the series has been watched.There has to be a way of doing this otherwise ...
I've had my box for years, ever since I started with TalkTalk. It has now started to freeze constantly, especially during recordings which are now never complete, I haven't managed to record even an hour long programme for the past month or so. I hav...
Hi I went to play a recording last night, but all I got was a black screen. I did a maintainance reset (keep recordings) and I was able to play the recording, and all the others worked too. However this evening I went to play another recording and I ...
Hi allI've just had a requote for Fibre / TV etc, and have the follwing questions please Exactly which channels do you receive when you pay the £5 per month for TT TV in comparison to the Freeview ones that you would receive at no cost. I have never ...
We have a Huawei youview box that has suddenly stopped recording, it was certain channels now none will record and previous recordings won't play either even ones we've already watched. Done a soft reset and a factory reset but it's still the same. S...
Hi, When I'm playing a TV program and skip forward a few secs then the sound drops and I have to skip back or forward a few more times to get the sound back. I've tried a factory reset delete recordings and reset keep recordings, but it didn't fix th...
On Sunday 2nd April, I set a recording, from the guide, for a programme starting at 10pm.This was a few minutes before the start, and I carried on watching another channel - but no notification appeared that my recoding had started (message at the to...
Since the problem with the wrong time has been fixed on talk talk box I can no longer record anything or see programmes that I have already recorded. ?
I have just connected a new You View Box which tells me it does not have recording facilities.
We have two talk talk boxes , (one of which we purchased from you, not free with package) connected to two different tv's with a shared aerial access.Everyday we are having to unplug and reboot talk talk box 1! . Sometimes more than once a day. This ...
Morning all, As well as the much documented issues recording (mainly but not exclusively) ITV and CH4 programmes via our box (done all the usual checks on line, switch off and on reset, check recording memory space etc), we have discovered since we h...
My Huawei DN372T box will not record. I programme things I want to 'time shift' but it then comes up 'failed to record'. Other programmes that I did manage to record, now will not play.I have reset the box ten times. I have reset the router three tim...
I have noticed recently that Ch 4 programmes are not recording on my Huawei box when requested, however, Ch + 1 does record.This recording issue has been raised before but as far as I know a solution has not yet been found. Help please.
Hi ye My tv box sometimes records if it wants and sometimes ( Most) it fails to record and it is becoming seriously annoying.I have reset the box several times and turned the router off twices for 30 plus minutes but i can watch Netflix on my TV usin...