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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 6376 Views
  • 3 replies
  • 6 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 30119 Views
  • 0 replies
  • 18 like

TalkTalk boxes not working

We have two talk talk boxes , (one of which we purchased from you, not free with package) connected to two different tv's with a shared aerial access.Everyday we are having to unplug and reboot talk talk box 1! . Sometimes more than once a day. This ...

Freezing of I-player etc. when watching

Morning all, As well as the much documented issues recording (mainly but not exclusively) ITV and CH4 programmes via our box (done all the usual checks on line, switch off and on reset, check recording memory space etc), we have discovered since we h...

Channel 4 only not recording.

I have noticed recently that Ch 4 programmes are not recording on my Huawei box when requested, however, Ch + 1 does record.This recording issue has been raised before but as far as I know a solution has not yet been found. Help please.

NEWbrain1 by Chat Champion
  • 3007 Views
  • 5 replies
  • 0 like

Failed to record Yet again

Hi ye My tv box sometimes records if it wants and sometimes ( Most) it fails to record and it is becoming seriously annoying.I have reset the box several times and turned the router off twices for 30 plus minutes but i can watch Netflix on my TV usin...

Pash02 by Enlightened One
  • 4546 Views
  • 4 replies
  • 1 like

TV box following full fibre upgrade.

We’ve just upgraded to full fibre and could not connect the Youview tv box to the new WiFi router. Contacted TT who said we would need a 4K TV box which was sent. This connected without too much trouble but has no record function. Is one available th...

ACCOBRA by Conversation Starter
  • 26646 Views
  • 53 replies
  • 0 like