For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
I'm paying for TalkTalk TV, but the TalkTalk button on my box remote does nothing. How do I access TalkTalk TV?
I've set up my new Netgem box. Am I understanding this right that the box does not have internal recording capability and I have to buy a large capacity USB stick? And then format myself? Funny how Talktalk never mentioned this at renewal. Also I rea...
Hi I’m having trouble linking my Netflix to TalkTalk. I previously had Netflix with sky tv, but I left sky for TalkTalk. I’m beginning to regret that decision, as I’m having issues with the tv hub, signing up with Now TV and Netflix. signing up to Ne...
I have an old TV box and cannot use it to watch any itv programmes on catch up now that we are on itvx. How do I get an upgrade on my TV box please?
I received a new TV box when I renewed my contract. When I connected it initially it started set up then stopped. Now I can't get any connection to the TV, even though the TV recognises that the box is there. I connected all the cabling from the old ...
Had the new hub working now cannot use remote apart from turning it of and on
HiSo I have had my new TV box delivered. I can't get it to work! I have noticed my old box has a TV Scart cable running from the TV box to the TV. Without this my old box doesn't work. My new TV box delivered today doesn't have the option of using a ...
Hi, When I record onto the memory stick, the majority of the time it starts 4 minutes later than the program scheduled time and I therefore miss the first 4 minutes of the program. this mainly happens on series recording, but also on singular. The bo...
Hi, have a new talk talk TV 4k box and a few months ago when I went to watch bonus stream red button sky games via now TV app on the box, they didn't work? Strange as my previous talk talk box worked with these no problem. Anyone clarify if this is t...
Is it common after signing up to Now TV to not receive an email to activate your service? Do you have to wait for the box to arrive?
HI I have just renewed my contract this afternoon - Fibre 65. I previously was on Fibre 65 but am being sent a new box as I have an old box. Put the TV on this evening and I have sound but saying no signal. I have taken the ariel out of the TV box an...
TalkTalk 4K Box staying on red and TV not turning on. Is the problem with the box or the TV ?
Hi there My toddler seems to have thrown my hub remote in the bin I imagine is there anywhere I can order a new one please. We can't use our TV hub without it so it's getting a problem now Many thanks Carly
Sorry if this is posted twice but cannot find my original post. Towards the end of 2023 I contacted TT regarding my account. Once sorted the agent asked if I would like to upgrade my tv box. I asked if this was free and I was advised it was. I was ve...
Hi please help I cannot access my Freeview channels Thanks
I have TalkTalk FTTP broadband. I'm looking for a set top box to provide a good quality 4K signal to a new 4k TV but TalkTalk cant provide me their 4K because of the package I'm on. Talktalk Netgem 4K boxes are available to buy on ebay. Does anyone k...
Just got an additional new 4K TV and wanted to power it using the new TalkTalk 4K tv box because I have TalkTalk FFTP broadband. After calling today I have been told that this is not available to me because I am on a Freedom Fibre package. The custom...
Hi There, I received the new 4K box a couple of months ago but did not get round to setting it up until recently and I am having some difficulties. The first issue I was having was that alot of the channel numbers were wrong, mainly the bbc & HD ones...
Yes I have this same problem.Purchased a 512GB USB stick. Formatted it to NTFS then inserted it in to the 4K TV slot and the box stated it had recognised the stick and did i want to initialise it. Selected the button and it seemed to start. After a m...
How do I get my tv box upgraded so that I can watch ITVX?
thinking of paying for the tv hub boxHow does the tv hub box connect to the TV? Is it cable or wifi ? It says the box wifi from router to box but doesn’t mention from the box to tv ?
Hi I have an old sky box & can't connect to itvx. Been with you & landline for years....am a good customer
Okay, I was slightly misled as i assumed the new 4k box would have recording facility like the old box. It dosen't. I already have a SMART TV so the whole point in upgrading my hub is a waste of time. But reading a few comments it seems that you can ...
Is it possible to buy the new Wifi tv box outright rather than paying the £5 monthly fee. And the cost of the box please.
How to download programs on my talktalk tv hub and can more than one program be downloaded simultaneously.