For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
My TalkTalk box does not record when I set it up to record a programme on ITV1 or ITV1+1. I spent over 1½ hours on Live Chat yesterday talking to Ganesh who checked all the connections & settings & found everything was okay. We retuned all the channe...
A few weeks ago, I noticed that my TV box had lost most of its channels. The only way I could fix it was by performing a factory reset, which temporarily resolved the issue. However, in the past week, this has happened five more times, leading me to ...
Hi what do we do now that our old router is gone which linked our Youview box to it. We now have an eero hub.Will talktalk send us a new Youview box that we can get everything back that we had before the change
Anyone know what this means? thanks.
My TV box every week looses channels. I retune several times but they don't come back straight away. It can take a 2 or 3 days before they come back. The only way I can get them back sooner is to Reset the box, but then I loose all my recordings. Whe...
I need to talk to a human what are your office hours
I have never used this box & it's still in its original packaging. Can this be returned to TalkTalk free of charge or is it now obsolete? The pre-paid returns envelope in the box has an address c/o Anovo UK Ltd, 71 Bilton Way,Enfield, EN3 7EP. Please...
I can’t get ITVX or Netflix anymore, do I need a new top box.
Have just lost all my scheduled recordings and the guide is not showing all channels again..This has been happening, nearly on a daily basis, for about 2 months - not happy I keep resetting the box by powering it off and on which after a short while ...
Our box won't let us access ITV X .How do we get a new one?
For the past few months NowTV hasn't been working properly on my Huawei box. Programmes run but then shut off after 15/20 minutes and an error message appears. You have to exit and restart from the 'recently watched' area. It then restarts and the sa...
I am trying to set up universal remote for my 92 year old father who is a TalkTalk TV customer. He cannot see buttons on the remote provided. Can I change the TV Hub from Bluetooth to IR so that universal remote can connect? I press the two buttons a...
When the TV box stops functioning properly, is there any mechanism for getting a replacement? I've tried rebooting both router and set top box, but to no avail. Any suggestions on how this can be fixed?
I've recently started using the TalkTalk TV Hub, and have signed in to my Amazon Prime account. Whenever I try to pay for a movie rental I now get a screen showing "Two ways to Rent or Buy", requiring me to go to my phone or computer to authorise pay...
I cannot pair the remote with my tv
HiI have a recurring fault previously dealt with by Karl. The issue is similar to the previous one regarding access to my bbc regional channels. I was sent a new box in November which at that time resolved all the issues I'd been experiencing. Howeve...
Why has this dot appeared when I switched the TV hub on tonight? It has never appeared before. How do I remove it?#
Was hoping the new box would help.. it did until this evening... Have lost all my scheduled recordings yet again.. not happy at all... It's about time this was fixed properly.. Judging from all the posts I've seen regarding the issue of missing chann...
TAlkTalk installed yesterday. internet no problem. But think I have followed the hub set up instructions., but just cannot get anything on the screen. Double checked setup instructions, to no avail.some of instructions a bit confusing, use remote to ...
Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...
I need help getting my tv set up again, since having had flooding in my flat in early December and again this weekend my tv is now in the middle of the room whilst the walls dry and I can re-plug it into the sockets. I had also got an error message p...
freeview channel lsting several channels missing freom trhe listing shows channel 1 then 2 then 29 but all channels finwe on tv but can onmly be accessed by pressing no on remote
My tv box has stopped working am I able to get a new one . I have tried unplugging everything there is no response at all , have checked all leads .
Our Samsung smart TV is quite old and we are having lots of problems with the talktalk tv box. Could it be the tv that's causing the problems? Don't want to buy a new tv if it isn't causing the problems.