Get tailored support with your TalkTalk account and bills.
I was with virgin media and changed over to talk talk beginning of April under the understanding that you would cancel my contract with them. I am still getting demands from virgin media stating I owe them 2 months worth of bills. Could u please supp...
I can't pay my yearly bill for the use of email because I can't access my account. I already tried to call talktalka, unsuccessfully, then what up chat, waited for hours, again no luck. Please can I have some help?
Hi there when I enjoyed it stated that I would receive a voucher and I’ve been with talk talk for over 3 months and it still hasn’t come through. I’m aware it comes through gift cloud but I still haven’t received it. many thanks jodie @talktalk.net
hi , I chat end of august about move home and cancel service to date 8.9.2024. I am at new address from 8.9. and I still paid 2.of oktober full price service. My contract finish in 2022 already, I had just service broadband from you. I was tried call...
Hi. I’m wanting to receive the gift card/voucher but don’t know how I go about it. Any help of where to start would be appreciated.
I am extremely annoyed at your call handlers and the non existant help. I have had to ring your company three times so far sine you took over from Shell Energy and each time they have put the phone down on me, a very unpleasant experience!!! I used t...
Hi, I left my apartment 3 months ago, have spoken to multiple people at TalkTalk to cancel my contract, no one has done it and now I am being charged £60+. I am not paying it and would like to speak to someone who can sort this out for me as I keep g...
I phoned to say wasn't renewing contract and I even put in writing recorded delivery im still getting billed
Hi everyonei have tried several times to contact customer services to inform them that I have returned some duplicate kit that they sent out but not sure where to inform them….chat takes too long and you can’t get through on the phone.any advice woul...
why have I had a text asking me to pay my bill when my account is up to date with payments. I payed£30.89 on 1/9/2024 to clear the bill after the transfer from Shell.
Hi I am not paying any live charges as I did not request to leave my previous I think absolutely unfair. That you add this i have not signed deal with you regarding any extra payments to you i have paid all of that when I started with shell i am not ...
I have been contacting talk talk to close my account. Let it be know that I will not contact u guys again.. And if you like, keep on billing me u morons... I will not pay a single dime.... Below is the email i have received twice from ur *stupid* nor...
Hello I need to talk to somebody on the phone. My number is XXXXXXX REMOVED FOR SECURITY REASONS regarding unpaid bill my name is Ken.
Hi I just moved from shell energy and just wanted to check my bill was correct as it was a lot more than I usually pay
I was offered a gift card when signing up but I’ve heard nothing back it’s been a fair about of time since I’ve signed up now I’ve done everything that’s been asked and nothing so where does that leave me because I will throw the 16month contract awa...
Hello, Good day, last few day, I spoke with your customer service at the end of the conversation, I was promise that you will send me a voucher of £40 . I am still yet to receive the voucher as promise, I am writing this email to follow up. Please I ...
A couple of years ago my contract with TT came up for renewal and the option to upgrade to Fibre 65 was offered, which I gladly took.Some time later I checked my download speed a few times to find I was only getting figures around 27 mbps.I rang TT a...
This month my TalkTalk Wi-Fi Hub stopped working properly. After a lengthy series of support chats, with application of remote diagnostics, troubleshooting checks and attempted firmware upgrade, a support technician finally agreed the router was defe...
Hey there! Long story short I was having to use my mobile data to pay my outstanding bill due to me being a dummy and forgetting to pay. After many unsuccessful attempts due to bad signal, I finally managed to get my payment through. But upon closer ...
We had a problem with the wifi so you said you would get a company to send me £100 voucher.
Can I speak with a person rather than a robot to discuss my payment plan as costs have risen and I was not made aware of the increase.
Account number: ** removed ** If you ever charge me 1 penny more than £20 per month, I will leave without any penalty after my contract ends on April 11th The ball is in your court so maybe phone me and offer a better deal than say the YOUFIBRE - 150...
I switched to a new contract last month and was told that I would receive a £50 voucher. Please can you advise as to how I can apply for this. Thanks, Steve Chadwick
Told monthly charge for my tv hub would be £28.50,on 09/02, by Phumelele, I have screenshot the message in case a problem arose, I was charged £37.32 on 09/02, can you tell me why I was overcharged please.
Hi,I've just received an email about the incoming costs increase. Although I appreciate that costs have gone up for you, I think there also needs to be some understanding that costs have gone up for me too.Our signal has never been great upstairs, wh...