Get tailored support with your TalkTalk account and bills.
This month my TalkTalk Wi-Fi Hub stopped working properly. After a lengthy series of support chats, with application of remote diagnostics, troubleshooting checks and attempted firmware upgrade, a support technician finally agreed the router was defe...
Hey there! Long story short I was having to use my mobile data to pay my outstanding bill due to me being a dummy and forgetting to pay. After many unsuccessful attempts due to bad signal, I finally managed to get my payment through. But upon closer ...
We had a problem with the wifi so you said you would get a company to send me £100 voucher.
Can I speak with a person rather than a robot to discuss my payment plan as costs have risen and I was not made aware of the increase.
Account number: ** removed ** If you ever charge me 1 penny more than £20 per month, I will leave without any penalty after my contract ends on April 11th The ball is in your court so maybe phone me and offer a better deal than say the YOUFIBRE - 150...
I switched to a new contract last month and was told that I would receive a £50 voucher. Please can you advise as to how I can apply for this. Thanks, Steve Chadwick
Told monthly charge for my tv hub would be £28.50,on 09/02, by Phumelele, I have screenshot the message in case a problem arose, I was charged £37.32 on 09/02, can you tell me why I was overcharged please.
Hi,I've just received an email about the incoming costs increase. Although I appreciate that costs have gone up for you, I think there also needs to be some understanding that costs have gone up for me too.Our signal has never been great upstairs, wh...
HiI was looking at upgrades for my mum. I clicked on "upgrade now" because I wanted to see the prices. I didn't think it would just upgrade. Unfortunately, this has now been processed as an upgrade. As her contract doesn't end until July, there is a ...
I have closed my Bank Account with Barclays and is in the process of setting up a new bank account. As soon as I set up my new account hopefully with in the next week I will advise you the details to enable you to re-set my direct debit. regret any i...
Is there anyone on board with TalkTalk that has any integrity left at all. I've received three text messages to my mobile phone from TalkTalk. The first message was sent on Friday, 01 February stating I would received a phone call to address my compl...
Hi I received my new talk talk box I have been in and out of hospital I’ve put everything in the bag but there’s no free return label could you please send me another one OR email me a QR so I can get this sent back please
Hello, I am entitled to free 6 months broadband as discussed via email, I have submitted evidence from my work coach. Please void the latest bill Thank you Alison
Having been assured by TalkTalk that my account was clear and that no further correspondence would be sent I have had two e mails asking for late payment fines. I cannot get any reply from my e mails questioning this matter. What do I do now?
how do I amend my 'correspondence address' which is an email-id ?
I can't pay my bill till the 23 of January ,because it was Christmas and am struggling with bills and that, but I will be ok 23rd of January.
Login page MyAccount not working for me 21 Dec 10am. Can get in via other routes but the main page is failing after entering login details.
Hi there can anyone help me I’m moving house and wondering if I can take my router and broadband to my new address or will I need to cancel and start a new account?
I am no longer a TT customer. I inquired back in march about returning my router and was told I would be sent a returns bag. I did not receive one and now am being chased for it's return but I can find nowhere to get in touch other than here. Also, d...
I have received a letter from TalkTalk saying they cannot send me bills, as the emails are not getting through. The registered email they have for billing (which I have checked) I use every day and all other senders get through. The fault must be wit...