cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Forum Posts

Can’t Cancel Now TV Sky Sport Boost

I want to cancel my Now TV Sky Sports boost. Simples I thought I just need to log in and go to manage add-ons and cancel. Sadly that doesn’t seem to work. I have attempted to do this about 6 times over the last 3 days. A number of times the TalkTalk ...

Vonney by Conversation Starter
  • 1549 Views
  • 17 replies
  • 0 like

Removing Unlimited UK calls boost

Like several other people I've seen asking about it on the community I've been trying to remove the Unlimited UK calls boost from my package and can find no tick box to untick in my account As of 23rd September TalkTalk have started to charge for thi...

peterk3_0-1693685712067.png
peterk3 by Popular Poster
  • 2603 Views
  • 21 replies
  • 0 like

boost charging help

my boost contact ended i cancel it u are still charging me for boost £5 i try to sort this in texting they could not do it i have to phone speak to some one been trying now cannot get throught am not a happy bunny if i dont get sorted soon and leavin...

tinbin by Chat Champion
  • 701 Views
  • 8 replies
  • 1 like

charged for UK Unlimited calls boost

My latest bill has an added charge of £13.90 for UK Unlimited calls boost. I had a free boost for 18months which ends shortly. I cant find anyway of removing this boost and as I only use my home phone line about twice a month I need this removed and ...

patgc by Whizz Kid
  • 543 Views
  • 3 replies
  • 0 like

Unable to switch Boosts online

I'm trying to cancel Unlimited UK Calls Boost (increases to £16 pm from 1 Sep on my contract) and replace it with International Max Calls Boost (priced at £12 pm in my existing customer offers) but the Manage Boosts page is displaying no services for...

Anonymous by Not applicable
  • 881 Views
  • 8 replies
  • 0 like

Unlimited UK Calls Boost

Hello, Unlimited UK Calls Boost has been added into my recent bill. I can not find any option to remove it from my add-ons. I would like it to be removed from my account since I do not use the telephone please.

sending tv box back and complaint

HiMy contract ends in a few days and I don’t know if I will be charged for the TV boxes and boost as it is free at the moment.On the chat i am being told i have to pay for the return because my account isn't verified yet i have send them everything i...

Pash02 by Enlightened One
  • 808 Views
  • 10 replies
  • 0 like

50% discount on UK Calls boost not being applied

I recently renewed my Full Fibre package for a further 18 months at a rate of £40.00 per month (£32 + £8 UK Calls Boost(discounted from £16). When I receive my first bill, the boost has only a £1.32 discount. I raised this question with Talk Talk sup...

list of phone boosts blank on website

i want to look at the list of phone boosts.when i go there from my dashboard i get a blank list (image attached)i've tried on 2 different browsers and its the sameany issues with the website?

Untitled3.jpeg

UK call boost - cannot be removed

I am trying to remove the UK unlimited call boost. It shows on my boost screen but when I untick the box there is no Update or Confirm button, so the boost cannot be removed.

crosers by Team Player
  • 409 Views
  • 4 replies
  • 0 like

Trying to remove unauthorised calling boost.

Requested calling boost be removed no less than 4 times over the last 6 weeks via live chat. Each time received assurance boost would be removed and I would be refunded £16. Yet 6 weeks later, 4 lots of assurance and one auto email on 3 April stating...

TV and mobile services

My wife was the user of both of these services however she has recently died and so I have no further need of these services.Please tell me how I can go about removing them.I would still like to retain my broadband (Fibre 65) connection even though t...

Please remove TalkTalk TV for good

Hi there, I haven’t used TalkTalkTV for years, but it keeps appearing back on my account. I don’t want to pay for it and I don’t want to receive it free of charge. Please, just remove it from my account for good. Thank you

Trying to Cancel my "Unlimited UK Calls Boost"

My Unlimited UK Calls Boost ends this month and I was wanting to cancel it in order to avoid future charges after it ends.Just looking at "My Account", do I just uncheck the currently ticked item and Update the page?Is that all that is required?Thank...

Steamywee by Super Duper Contributor
  • 876 Views
  • 9 replies
  • 0 like

Phone boosts

I have just had a look at my phone boosts to see how much the standard charge is for unlimited call boost. I am being charged £16 per month for this service, which seems to increase without anything I can do about it. However, when I look at the phon...

GBy123 by Whizz Kid
  • 380 Views
  • 2 replies
  • 0 like

Unlimited calls boost

I am wanting to remove my unlimited UK calls boost, but when I go to manage my boosts it is not showing up for me to be able to remove it. Please can someone help with this

Debs44 by First Timer
  • 425 Views
  • 2 replies
  • 0 like

Resolved! Removing TalkTalk Tv

Hi, how can I get the TV charge removed from my account?I don't use this service as I'm in a Freeview lite area and all my tv is received via satellite. I've looked on my account and can't find anyway to cancel this add on. Which seems strange as you...

Illegitimate charge of £16 for Unlimited UK Calls Boos

Hi, Our bill due on the 17/03 is including £16 for Unlimited UK Calls Boost, which we did not choose/agree to. This hasn't been billed in previous months. We received no emails from Talk Talk advising of this extra charge being made. I have just dese...

janh44 by First Timer
  • 555 Views
  • 3 replies
  • 0 like

Unlimited UK Calls Boost

As has been mentioned by myself and others on here - why is this option missing from my account to allow me to select/deselect as required?Can someone from TT team please look into this and respond? Thank you.

Les52 by Team Player
  • 1575 Views
  • 19 replies
  • 0 like