From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
I've been trying since November to cancel the Supersafe boost, can't get connected to a Live Chat to sort it. What do I have to do?
Hi all. How can I actually get this removed and get refunds back to 6th October, escalating via Chat doesn't appear to work (and Chat not working for me today anyway) are support here able to assist, please? ----- My Dad contacted Chat back on 6th Oc...
How do I cancel an existing boost, please?
How do I speak to someone about add ons to my bill I did not ask for?
Another post on behalf of my parents... they cancelled their unlimited calls boost on 9 November due to the price increase to £16. They had already paid for this boost until 3 December according to their bill summary in their online account. As they ...
Hi,as title, cancelled u/l calls boost 9 Sep and have a confirmation email of this date (can pm if required), but boost charge still included in October’s bill.Please can this be cancelled accordingly and account adjusted in respect.Many thanksM
The call boost setting is missing from my account. I want this removed and the charge for this month removed from my bill. When I tried to login a few hours ago I was met with a system maintenance message, please try later. Now that I can login the c...
Can someone please help me on cancelling my call boost. I feel like I’m going round in circles like a lot of other posts I have
Hi, I want to cancel the unlimited phone boost that you are about to charge me £16 a month for please. On the grounds that I no longer have a home phone Cheers
Hello all.I seem to be having a similar issue to others - I noticed my bill had gone up, unexpectedly.So, I log in, and see this:Given that I effectively never actually use the phone, and have to log in here to find out what the number is, I am perpl...
I want to cancel my Now TV Sky Sports boost. Simples I thought I just need to log in and go to manage add-ons and cancel. Sadly that doesn’t seem to work. I have attempted to do this about 6 times over the last 3 days. A number of times the TalkTalk ...
Like several other people I've seen asking about it on the community I've been trying to remove the Unlimited UK calls boost from my package and can find no tick box to untick in my account As of 23rd September TalkTalk have started to charge for thi...
my boost contact ended i cancel it u are still charging me for boost £5 i try to sort this in texting they could not do it i have to phone speak to some one been trying now cannot get throught am not a happy bunny if i dont get sorted soon and leavin...
My latest bill has an added charge of £13.90 for UK Unlimited calls boost. I had a free boost for 18months which ends shortly. I cant find anyway of removing this boost and as I only use my home phone line about twice a month I need this removed and ...
I am paying £16.00 a month for this but cannot find any way of cancelling it. It does not appear in my list of boosts to untick.
I'm trying to cancel Unlimited UK Calls Boost (increases to £16 pm from 1 Sep on my contract) and replace it with International Max Calls Boost (priced at £12 pm in my existing customer offers) but the Manage Boosts page is displaying no services for...
Hello, Unlimited UK Calls Boost has been added into my recent bill. I can not find any option to remove it from my add-ons. I would like it to be removed from my account since I do not use the telephone please.
This option is not showing in my account list of boosts to disable myself, which I understand I should be able to do.
HiMy contract ends in a few days and I don’t know if I will be charged for the TV boxes and boost as it is free at the moment.On the chat i am being told i have to pay for the return because my account isn't verified yet i have send them everything i...
I have been billed for call boost but my contract does not end until 2.7.23. Could you please check.
I ( a brand new newbie in this community) want to turn off Unlimited UK Calls Boost but it is not showing in my Boosts. As a previous thread but the solution was not made public - at least I couldn't see it, security questions seemed to be involved a...
I recently renewed my Full Fibre package for a further 18 months at a rate of £40.00 per month (£32 + £8 UK Calls Boost(discounted from £16). When I receive my first bill, the boost has only a £1.32 discount. I raised this question with Talk Talk sup...
i want to look at the list of phone boosts.when i go there from my dashboard i get a blank list (image attached)i've tried on 2 different browsers and its the sameany issues with the website?
I am trying to remove the UK unlimited call boost. It shows on my boost screen but when I untick the box there is no Update or Confirm button, so the boost cannot be removed.
Requested calling boost be removed no less than 4 times over the last 6 weeks via live chat. Each time received assurance boost would be removed and I would be refunded £16. Yet 6 weeks later, 4 lots of assurance and one auto email on 3 April stating...