From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Hi, I'm trying to change my telephone boosts but keep receiving the following error: We are currently experiencing technical issues with My Account.We are working hard to fix the problem and the service will be available again soon. It's not been wor...
My wife was the user of both of these services however she has recently died and so I have no further need of these services.Please tell me how I can go about removing them.I would still like to retain my broadband (Fibre 65) connection even though t...
Hi there, I haven’t used TalkTalkTV for years, but it keeps appearing back on my account. I don’t want to pay for it and I don’t want to receive it free of charge. Please, just remove it from my account for good. Thank you
My Unlimited UK Calls Boost ends this month and I was wanting to cancel it in order to avoid future charges after it ends.Just looking at "My Account", do I just uncheck the currently ticked item and Update the page?Is that all that is required?Thank...
I have just had a look at my phone boosts to see how much the standard charge is for unlimited call boost. I am being charged £16 per month for this service, which seems to increase without anything I can do about it. However, when I look at the phon...
I am wanting to remove my unlimited UK calls boost, but when I go to manage my boosts it is not showing up for me to be able to remove it. Please can someone help with this
Can anyone explain this boost? It is suposed to be for international calls, but seems to be restricted to the UK.
Hi, how can I get the TV charge removed from my account?I don't use this service as I'm in a Freeview lite area and all my tv is received via satellite. I've looked on my account and can't find anyway to cancel this add on. Which seems strange as you...
Hi, Our bill due on the 17/03 is including £16 for Unlimited UK Calls Boost, which we did not choose/agree to. This hasn't been billed in previous months. We received no emails from Talk Talk advising of this extra charge being made. I have just dese...
As has been mentioned by myself and others on here - why is this option missing from my account to allow me to select/deselect as required?Can someone from TT team please look into this and respond? Thank you.
I want to cancel the supersafe boost as I do not use it and dont want to get caught out when the free trial expires. If I try to change it to No Protection in my account, it says I have one or more orders pending on my account. This is not the case.
I have, in the last day or so, received my bill for the package i have.My package is broadband fibre 65 which i have had since i joined talktalk.The latest bill had an addition of "Unlimited UK calls boost" added to it.I have not asked for this to be...
Hi there, My contract ended this month and I signed up for a new one but they did not add on the unlimited UK calls boost - as a result, we went over our monthly usage limit and a bar was placed on my account. To get it removed, I had to call up seve...
I have just renewed my contract to Fibre 65 + calls and elected to continue the super safe boost. I see that I am being charged £4 per month for the boost but the chat transcript states - Your SuperSafe Boost will be charged at £2 per month for the f...
I received an email over the weekend informing me that I had used half of my monthly usage — yet I am pretty sure that my calls were covered by the 'Unlimited' Call Boost. I cannot get into My account > Billing Section to check this — plus confirm th...
Unlimited UK Calls Boost-I can't turn it off and I keep paying £16 for an unused landline phone. Please help with removing it. I called the Talk Talk Call Centre, they were supposed to call back but they didn't.Now I keep paying for an unused phone a...
I'm currently on a Fibre 150 contract which comes to an end soon.I have the Unlimited UK Calls Boost which is currently free but I have been told that I will have to pay £16 per month for it when my contract ends.I would like to cancel this boost as ...
I've been unable to cancel my International Calling Boost It shows in my package, when I try to manage the boosts it doesn't show so unable to untick box. Please can you help