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Billing
Want to know how to access your bill online, upgrade your package or share with the community how you're saving money with TalkTalk then this is the place for you.
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Forum Posts

Scam Calls

I received a call today from someone claiming to be Talk Talk supportHe had all my registration details ie mobile number, bank name, monthly costs.We tested my internet speed and he said the results were too low for my contract. He said he would send...

Birchg by First Timer
  • 201 Views
  • 2 replies
  • 1 like

Changing Talktalk package deals

Would it be possible to have a more seamless customer experience when switching packages and subsequent support from Talktalk? I switched from the Faster Fibre package to the Fibre65 package with a new phone number. I then found in a subsequent bill ...

Confirmed Cashback Not Paid After 4 Month

I purchased my Broadband through Topcashback in October and noticed by November the cashback had been confirmed. It's now May and i haven't received the cashback as payable. I lodged a ticket with Topcashback and they are waiting on you to process th...

Jermy09 by First Timer
  • 311 Views
  • 2 replies
  • 0 like

Integrity.

I notice that Stephenf and other OCE's are now promoting the corporate line that TalkTalk had to upgrade their prices. No they didn't have to upgrade prices, they chose to upgrade prices. I thing myself and most others will accept that prices may unf...

Support

Why not give support to your customers that PAY for a service, instead of hiding away like scared rats ?What is with you, that you do everything possible to frustrate your own customers when they have problems that need resolving. I've *wasted* almos...