Get tailored support with your TalkTalk account and bills.
I signed up for 24months, which is not an inconsiderable length of time, at a guaranteed price with no 'sneaky' mid-contract price rises (mentioned twice in the intro letter). Only to find 6 months in that you now are going to enact a 'sneaky' mid-co...
I received a call today from someone claiming to be Talk Talk supportHe had all my registration details ie mobile number, bank name, monthly costs.We tested my internet speed and he said the results were too low for my contract. He said he would send...
Currently, the sign-up process doesn't ask any information on the current landline a customer may have, but apparently this information seems to be important to process a transfer or line take over. I recently wanted to transfer from Sky to TalkTalk ...
Would it be possible to have a more seamless customer experience when switching packages and subsequent support from Talktalk? I switched from the Faster Fibre package to the Fibre65 package with a new phone number. I then found in a subsequent bill ...
I purchased my Broadband through Topcashback in October and noticed by November the cashback had been confirmed. It's now May and i haven't received the cashback as payable. I lodged a ticket with Topcashback and they are waiting on you to process th...
no way to cancel on the website and phone lines don't work can seem to cancel my contract
I am absolutely appalled that i have found an email delivered to my inbox from TalkTalk saying they are hiking the price for Broadband in the middle of an 18 month contract. This is an absolute disgrace. Shame on you TalkTalk. This is utter disrespec...
I notice that Stephenf and other OCE's are now promoting the corporate line that TalkTalk had to upgrade their prices. No they didn't have to upgrade prices, they chose to upgrade prices. I thing myself and most others will accept that prices may unf...
Why not give support to your customers that PAY for a service, instead of hiding away like scared rats ?What is with you, that you do everything possible to frustrate your own customers when they have problems that need resolving. I've *wasted* almos...