I rang TalkTalk on 03451720088 on 23/2/23 and cancelled the TV Package of my account. I was told the new price would be £31-95 for 18 months, this was confirmed by email that day.I also requested a bag to return the box which did not arrive.On 10/3/2...
I have a letter telling me my billing emails look like they are not getting through to my email, and if this happens again youll switch to paper billing and change me for the privilage £2.75 per month.Heres a heads up - the email you send goes to a t...
Right. I had to report a problem with my Internet, I had help through the community and if you look at my recent posts all details there. I thought there was no charge if there was a fault, then engineer highlighted that there was indeed a fault and ...
Received a stuffy letter from TT today to say that they are going to start charging me £2.75 per month unless I "fix my email". Well, I have an inbox full of emails from TalkTalk (and every other service I use) which say otherwise. I also get the bil...
As my question title asks how close to the end of your contract are you allowed to switch to a new contract penalty free? So if I have 500mb/s Fibre with my contract ending on the 10th July 2023 and want to switch to a new contract with 900mb/s. How ...
I am being charged £16 pm for "UK Unlimited Call Boost". I can find no way of removing this boost anywhere within my account.Can someone help in this matter at all.Thanks
I have, in the last day or so, received my bill for the package i have.My package is broadband fibre 65 which i have had since i joined talktalk.The latest bill had an addition of "Unlimited UK calls boost" added to it.I have not asked for this to be...
hihimy voip provider put in a porting request for my phone number to you on 09/02/2023 - i.e. a cancellation notification - which would mean that with my 30 days notice i should have been billed up to 11/03/2023. however my latest bill has billed me ...
I Left TalkTalk 26 Nov 2021 and requested a returns bag on this forum and one was kindly sent out by SocialTeamJo on 25/11/2021the item was dispatched on 8/12/2021 (TRACKING NUMBER DA538224783GB ) and was delivered on the 10/12/2021fortunately all st...
Hi there, My contract ended this month and I signed up for a new one but they did not add on the unlimited UK calls boost - as a result, we went over our monthly usage limit and a bar was placed on my account. To get it removed, I had to call up seve...
I had a faulty router that was replaced.I bagged up the old one as requested and posted it at the beginning of December 2022.I now find that I have been charged £100 as I no longer have proof of posting.Spoke online and eventually had this reduced to...
Just received a paper bill with a charge for paper bill included.Have never had this before but cannot log in to my account to check as my details are not recognised. Is the system working properly?
Hi Support, I cancelled the service in November 2022, yet got charged an extra month, however that invoice was then subsequently credited after contacting support on phone (for an hour! passed around 3 different people! this happened twice so am relu...