For a couple of months now I've struggled to log into my talktalk account due to "Technical issues on the account login". I've tried all the remedies support has suggested. Last month I finally got in via firefox. This now has stopped working, so wha...
I have tried twice to remove the Supersafe add-on from my account, as I don't use it and want to save the £5 per month it is costing me. I get an email confirmation each time saying it is being removed, but it's still there and I still have to keep p...
Hello. For months now my recurring card payment hasn't automatically been taken and I've received 'missed payment' emails. - Card is active. - Checked with bank, no blocks or attempted payments from TT. - Re added the card to my profile and it says e...
Hi. I wasn't in a contract with Talktalk and got Sky installed on the 12th February. Sky said they would tell Talktalk and I wouldn't have to do anything. I've just received my February bill and it's for the full monthly amount instead of the 1st to ...
I have absolutely no idea what this call is or who it's to. I suspect it may be fraudulent. Please cancel the charge for it. There is no-one else living at this address who could have made it. Call details Date 08 Feb 2024 Time 11:30 Number Call type...
I was supposed to receive an account credit as compensation for the time without service at the start of my contract, but I am yet to receive it. It has been more than the 30 days I was told it could take. How long should this take to come in? I have...
I contacted talk talk via live chat on the 14th of October requesting a cancellation as I was moving home. I was advised to call them. Which I did on the 16th of October 23. My account was cancelled as I was moving home. Now we’re in feb 24 and I’m b...
How do i cancel my £9.00 charge for international charges
Hello, My last contract ended in November and I received an email from Billing with options on what I could do next. I chose Option 1 which said The first option available for you is that you can stay on your existing service and automatically move t...
Hi I paid my bill at 6.30 this morning, still have no Internet. And on my account it says the bill is still due..
Hi, hope you can help me. I cancelled my home broadband account with talk talk in Dec before moving abroad. I cleared all dues in Dec 2023 but still got an email asking for a final payment and seemed to be charged for the router that was returned!. I...
Having loved in, when I try to view my bill a message comes up saying I am not authorised to view it. I haven't been able to see this nor last months bill. Can you fix?
HiI have just noticed recently that TalkTalk have not been taking Direct Debit payments for some time from my account, my account shows a DD payment due around 1st Feb 24, (Not taken as yet) but nothing preceding that for some time.I have emailed Tal...
Last month I cancelled my DD due to TT applying a service cost without my consent, some sort of £5 stealth charge. I then paid by credit card. However on this months bill TT has charged me £12.50 direct debit none payment fee. This is them trying to ...
If I've paid my bill early, will they still try take the money out on the day they said they would
I have tried to speak to someone about this...but it proves to be almost impossible !I need help before the 14 day cooling period...
Well, surprise, surprise! I'm being charged for Netflix again. In the nearly 18 months of this contract, I haven't one time been charged, until the last 2 months. Trying to get a little extra cash before I drop them at the end of February for being i...
I have been charged unfairly for an engineer visit earlier this year to correct an issue that had nothing to do with me. I returned home from the Christmas break in the beginning of January to find that my broadband and telephone are not working. Eve...
How can I speak to staff?
I have changed banks recently, I have been trying to update my direct debit information with talktalk since changing however due to faulty sort code validation on talk talks side, it wont accept my sort code: 04-00-03 because the 00 in the middle, it...
Hi TalkTalk awarded me a £40 virtual voucher - a pre-loaded Mastercard - which I have been told I can use to pay off some of my bill. Can anyone help me do this, please? Thanks Mike
About 6 weeks ago I changed my Talktalk password on advice of Talktalk due to a security threat. Since then everything has worked well except when my bill arrives the email states the monthly amount as £52.50 which is correct. However when I log in t...
HelloI wonder if anybody else is having issues with a renewal on a contract that hasn't been honoured by Talk Talk?Renewed contract on the 20th July but Talk Talk are saying that it hasn't gone through?After numerous live chats and phone calls nothin...
Hi good afternoon. My name is Abraham and I need some help with two different things: A few days ago i just canceled my direct debit and now I can't amend anything because I'm not in Uk so I've been trying to call talk talk but neither of my calls wo...
