On May 30th I was charged £3.84 twice for calling the same no ( 02073044000) at exactly the same time and for exactly the same length of time ( 15+ mins )I believe I have been double charged as I cannot make the same call twice at the same time !!In ...
The payment line is frozen not letting me pay my recent bill
Considering it took me about three months to get TT to bill me after they took over the Shell accounts, this month I've been told "there's nothing to pay" ! Really, no bill this month... how can that be. Sadly there's no-one to call or find out why t...
Keep Getting "NO ENTRY SIGN" when hovering over the £36.60 payment. Been trying last 3 days???Wasted at least an hour of my time!
Unable to view my bill as just see a loading circle
Hello ... I have been charged £31 for calls on 01754 897000 and queued [for over half an hour] ... aren't they supposedly free?
Hello, I was recently with a total loss of service from 13.04.25-24.04.25 due to an issue with the lines underground outside my house.After reading up on auto-compensation and discussing this with someone on the TalkTalk chat whilst I was out of serv...
For some days I have been unable to access either my current bill or my historic bills online. After minutes of the tiresome swirling circle I am told that the connection cannot be made. All other aspects of the service appear to be working well, and...
I have tried 3 time to pay my bill, all 3 payments have shown on my bank account but my talk talk account informs an error with the payment and please try again.
I'm currently seeing a message on my account saying it's restricted for excessive use of my monthly allowance for phone calls, but I don't own a landline phone. I only use TalkTalk for broadband internet.Can anyone assist me in understanding why this...
I think it’s appropriate to give the full context of the fun and games I have experienced whilst trying to do the relatively simple task of upgrading the speed of my connection. This will go some way to explain why I am at “banging my head against a ...
My payment date is always changing even tho I've chose for it to be taken on the 8th
I've just received my TalkTalk bill.Here's a screenshot of part of it:abc It has 6 pictures each of which has a web link.None of the links are usableGoogle Chrome reports 'Check if there is a typo in click.talktalk.co.uk.'Obviously there isn't, as th...
Just wondering why I've been billed just 12p this month. I shouldn't complain, I know, but I've had a myriad of issues with TalkTalk these past few months, so I'm very much looking this gift horse in the mouth - I see bigger issues ahead down the lin...
Log onto my account OK but will not link to My Bills for viewing.
Here is the result of clicking on any of the links on my latest bill - they all point towards a URL starting with CLICK.TALKTALK.CO.UK - Which doesn't exist !!see 2 attachments
Hi All Recently cancelled my services with Talk Talk and moved on to a different providerStruggled to get my overpayment refunded however eventually had notification that the amount would be transfered in the next few days ..fingers crossed. Main iss...
Hi i joined talktalk with full fibre on 30th april still not recived my first bill
I changed provider from TalkTalk on 24/4/25. I still have not received my final bill. Nor packaging to return the router box. I am now connected to an EE router. My next direct debit payment will be taken by talktalk on 16/5/25. All attempts via talk...
Although one of your advisers and I spent about an hour in 2024 trying absolutely everything, it was to no avail. I'm still unable to access bill statements on My Account. You can do it at your end but at mine it's just the eternally spinning loading...
Hi i joined talktalk full fibre on 30th april still not recived my first bill
HiI need to change bank DD details as the bank is now the old bank is now not in use so i need to give my new account detail for my DD Thank you. Richard muir
My account will not show my bill details
Hi, I have just received my recent bill and find there is a cost of a phone call at just over £21 for 2.5 hours.!!! We are aware of the 0208 number and did make a call at that time but it only lasted a few minutes. Please could you check for us how t...