Sorting this out for my Mum who has gone into care,cancelled her phone line awhile back and recieved the final bill which had a refund,having no joy getting this opened an online account to set up direct debit to get refund won't let me,spoke to onli...
Hi all, My current package is Fibre 65 at £27pm fixed until October 2026. Email (attached) says a doubling in on speed to Full Fibre 150 (I presume) with no change in current contract, phone number or price - Along with Digital Voice. But I'm guessin...
I have just endured a lengthy call from I suspect the Philippines, the quality of which was ABYSMAL.Laughable if it were not so tragic that it was made by a COMMUNICATIONS COMPANY!I almost agreed to the offer despite having little understanding of wh...
Account *removed for security* money owed to me £31.70
For days I have been trying to pay my bill online, I have had no problems until now, But TalkTalk do something to their webpage, and nothing works on there, I am trying to put in my card details to make a payment, and it won't let me go to the next p...
I cancelled my broadband in June, as I was out of contract & it was too expensive. I am still getting bills, even thought i have moved to another supplier
I have been trying to pay my bill online, I get to the "Confirmation of the amount, But can't click to the next page to set card payment. So I can not pay my bill, and there isn't a phone number anymore, or virtual chat. so what am I to do?
I took out 18 months contract with an Agent which he specifically, said i would get the first 6 months free then it would stay the same price At £29,95, as i said i didnt want any in contract price rises and promiced that would be the case. My 6 mont...
Hi i need to add my partners name to the account, so it has both on when billing. How do i do this
1) I am trying to add anytime calls to my account. I have checked where to add it, but do not see anyplace where it went through to confirm the change. Did this three times; same result2). Every monthly bill: access the account but it never brings th...
I didn't received my Amazon gift card £50 yet after upgrade my contract.
I renewed my contract yesterday via the website. There are no confirmation, how do I check it's done or do I need to apply again? Thanks
my fixed price contract expires in 2026.why have you increased my monthly payment ?
Hi, I have encountered multiple issues with TalkTalk over the past month. It seems to continue like this. First, I moved to TalkTalk late last year, this year in March, I believe in the beginning, the router stopped working, so I chatted with the hel...
How do I request a return postage and bag for talktalk routers? I've now moved to SKY broadband. I also need to have the final bill but I can't see it in the online portal. Thanks
To log into the community forum I normally use a shortcut that takes me to the page (see picture below) where you enter your email address and click "Continue" to send the code to your email but now when you click continue the screen refreshes and yo...
Hi. I can see I'm not the first one with problems like that. At this point I have no idea what to do anymore after numerous calls and messages. Nobody seems to have any competence to resolve my issue. I switched to another provider on the 7th of Marc...
Renewed my broadband service in December ‘24 and was offered a reduced cost, 3 months free and a £80 gift voucher. To date nothing received in relation to the voucher can you please advise, Regards
Hi,I'm very concerned regarding several phone charges on my account.We never use the home landline, we don't even have a handset in the house.I've contacted talktalk several times but no reassurance that my issue is being investigated or the outcome/...
Hi, I want to inform you that I have made my subscription payment that on the 10th March from another account, Halifax, ending in 4534.Please kindly chase this up, so I can stop receiving messages from Talktalk. Thanks,Femi Oyebode
Hi everyone If anyone could give me info I left talk talk last Nov. I told them I was moving home and no longer required my Internet. The following day I recieved a call from moving in team to see if I required full fibre in my new property to which ...
Hi I recently left talktalk because my husband took over our broadband still with talktalk I have a refund due but when I try to claim it, it just keeps spinning around not letting me claim, can someone please help me Lyn75
I have two issues with Talk Talk and I've tried contacting them by phone and through the customer service line. Issue number 1I prefer to pay my bill by credit card. I regularly log into my account and make a one time payment before the due date. I c...
I am moving apartment. I tried to do the moving home online application but I get the error message:"Unfortunately we cannot process your home move online, please contact our home move team on 0800 542 8081 to transfer your current TalkTalk services ...
When I joined talk talk I was promised a gift voucher for £100 from Giftcloud. They said it will take UP TO 120 days. It’s been 118 but when I try to chase it I go round in circles.Giftcloud said I have to go back to Talk Talk.But Talk Talk chat didn...