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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

home phone

i have an intermittent problem with the phone, i tried calling TT but cant get to speak to a human, i tried live chat but they just read a script that the problem doesnt fall into, i have asked them to phone me to discuss it but they refuse saying th...

andrew66 by Chat Champion
  • 2612 Views
  • 25 replies
  • 1 like

Phone showing multiple no number calls

After changing over to TalkTalk full fibre, my house phone, which is connected to the Router, keeps showing NO NUMBER calls at random times. This blocks my list of 50 numbers and no new calls can be displayed. Can anyone please explain why this is ha...

No incoming calls

We have had no incoming calls on our landline since 2nd January. We have Doctor and Hospital consultations on the phone this week and although I have requested an engineer I have had no response and have been unable to talk to somebody apart from cha...

no home phone for a week

I received a call on new years eve, since then my landline has no dialling tone and when anyone tries to ring my landline it is saying I am on the phone. I have been told to remove the front off the box to try and see if I can put the phone connectio...

Cannot receive calls

I am able to call out but cannot receive calls - do I need to reset the little black box yet again?? Internet/broadband working fine.

Landline going straight to voicemail.

Callers to our landline have been reporting that the line was constantly engaged. We had the same issue recently, resolved via this site. At that we were unable to access voicemail. This time we cleared the voicemail without a problem, but now caller...

New phone line not working

Hi.....got new fibre and phone line yesterday...TV hub and bb are fine...can't call out or receive calls...am stuck....any help would be appreciated

Home phone

I have reset the box twice but the phone is still not working I only have the engaged tone I have had nothing but problems since fibre was installed have bought a new phone but now it is not working at all I cannot seem to speak to a human my phone i...

Jenlin by First Timer
  • 478 Views
  • 2 replies
  • 0 like

FTTP no ring calls

Since FTTP went live my landline phone is receiving no ring calls every 30 min or so. Left unattended for a day my phone call memory is full and I cant make calls. Anny help please

stew1 by First Timer
  • 704 Views
  • 6 replies
  • 0 like

Landline not working again& internet very slow

My landline is not working again, when people ring my number the get the trying to connect tone but it never comes through and when we try to dial out we get the constant line engaged tone. In addition the internet is so slow it keeps timing out. An ...

Loss of landline

My landline is currently not functioning for incoming/outgoing calls. The line is very noisy (hums, crackles) but internet connection appears to be unaffected. Had an Open Reach engineer here early July for a different issue but while here fitted a n...

csqwared by Conversation Starter
  • 2065 Views
  • 16 replies
  • 0 like

Telephone cable to house

HiThe photo show the fractured box on the house where the cable from the telegraph pole is connected.Wires are open to the elements and phone signal is intermittently dropping.I have spent hours on the phone being shuffled back and forth from TalkTal...

Will I ever be able to use my TalkTalk landline again?

Four weeks ago my TalkTalk landline telephone stopped working on 10th July. I spent a long time in the evening using the online chat facility but the conversation was ended without an opportunity of getting a resolution or capturing a record of the c...

Tremeloes by Popular Poster
  • 2896 Views
  • 19 replies
  • 0 like

Landline fault

I am currently unable to make or receive calls.Broadband is unaffected.Connection is via BT Mk2 Master Socket.With lower faceplate removed and just a BT Duet 210 phone connected ;No dialtoneBuzzing, crackling and cyclical noiseIn bound calls fail - u...

csquared2 by Conversation Starter
  • 1044 Views
  • 4 replies
  • 0 like

30- second whining sound after every incoming call.

For about a year we have had a problem with incoming calls. When a caller leaves a message and ends the call the answerphone makes a high-pitched whining sound for exactly 30 seconds and records this too. It does this after every message and always f...

redex0901 by Popular Poster
  • 2347 Views
  • 18 replies
  • 0 like

Line problem

Hi, every time i do a check on my line I get a message to say there is a fault. I check back for a couple of days and told its being worked on. Eventually the message goes, but never told what the fault is, so do another check and lo and behold there...

Towlers by Conversation Starter
  • 2523 Views
  • 21 replies
  • 0 like

New Fibre 35 install but home phone not working

I have just (yesterday) gone live with a Fibre 35 upgrade. All good (I think) but my phone landline (now moved from BT to TalkTalk as part of the package) is not working.The dial tone is there but when I key in any phone number I get a message saying...

[FIXED] No service

Could someone run a line test please? (Just when I went on holiday the phone went dead but I didn't have time to report it. I'm back at home shortly and would like it to be working again!)

pgjenn by Conversation Starter
  • 5081 Views
  • 29 replies
  • 0 like

Landline Fault

I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...

cfam1 by Conversation Starter
  • 2786 Views
  • 12 replies
  • 0 like

PHONE LINE WIRE LOOSE OUTSIDE MY PROPERTY.

Hi. The tension in the overhead copper cable telephone wire outside my property has come loose and so it is sagging. I’m concerned since it crosses a busy road. How do I get it fixed? Thank you

nbjones57 by Popular Poster
  • 4453 Views
  • 34 replies
  • 0 like