Get help with your TalkTalk landline and calling features.
Incoming calls aren't ringing on house phone. All that happens is that the landline phone pings once but doesn't ring. If I answer the landline 'ping' and speak nothing can be heard by the caller. We have tried two entirely different phones and neith...
Hi my cordless dect phone says fixed line in use when trying to call it so get no inbound calls p.s only got the one handset connected to the line except for my broadband which works fine
Complete change of landline number discovered by accident yesterday. Talktalk does not respond.
Hi,We have been using digital voice for nearly a year with no problems but incoming calls have stopped coming through. We can dial out but not receive calls, if you call our landline number it is silent for a while and then goes to voicemail, we have...
Since getting fibre, I have been getting ghost calls every 30 minutes. BT Advanced Z phone does not ring when getting these calls. I have hundreds of call logs, which is a pain when looking for genuine caller. I dialled 1471 and it shows no trace of ...
Hi,I have two accounts within the last week both landline have been cut.It looks like BT OPENREACH are cutting landlines without telling anyonebut if you complain will reconnect.So VOIP is coming when will I be able to connect my landline to my talkt...
I also don't get a dial tone, and therefore can't dial out either. I've tried disconnecting and testing with different phones but it all produces the same problem.
all i get go on website when i do it comes up with error 404 and sends me to chat box
Hi I can't receive incoming calls on my landline (outgoing ok)Tried 2 different handsetsTried both handsets in the so called test socketCall divert is showing off in my accountPhones are not set "to do not disturb"Anything else I can try
Just today people ringing our land line are getting disconnected and hearing a beep. Tried it myself from my mobile. Ringing out though is fine, rang my mobile from the landline without issue. Have run the service test but it says there is no issue w...
Ever since switching to full fibre (in the hope that it might resolve the regular line distortion during calls) I now find that 50% of the time, when someone calls me, they can hear me clearly but all I hear is silence. If I call them straight back i...
Since changing to Full Fibre with VOIP 12 months ago my call log has been filling with "ghost" calls.Every 30 minutes 24/7 a new entry appears in my call log, filling it every 25 hours. The call does not ring out, but in the call log it shows as a "N...
Hi About 3 or so weeks ago I reported an issue with my landline to TalkTalk Tech Support. The issue is that intermittently (but frequently) callers to my landline complain that my voice is distorted, making it very difficult for them to understand me...
Since upgrading to full fibre, utilising the router provided by the installation engineer, a hub2, am getting incoming call logs every 30 minutes. The phone does not ring, but the call is registered and is filling up the memory. You asked me to post ...
Recently had full fibre installed from a previous landline connection and now get "no number" indications on my home phone (BT6800 type) every 30 minutes which is a major nuisance. How do I get rid of this problem.
HiMy landline has not been working for some time (can't work out who to contact).The handset shows a message 'line cord error, please check'.Apparently the line sounds as though it is connecting, it rings for the caller, but not in my home.Please can...
Since upgrading to full fibre, utilising the router provided by the installation engineer, I, like many others, am seeing, on my landline telephone call logs, an incoming call every 30 minutes. While the phone does not ring, the call is registered an...
My landline phone number has changed, but broadband access still available.In TT MyAccount my correct number is still shown. Please can someone sort this out for me?ThanksEnid
High amount of noise nearly drowning out dial tone.Cannot dial out.Phone rings once on incoming call then stops, when phone is picked up can only hear dial tone.NTE 5C MK 4 main telephone socket, all testing done from the test outlet within NTE 5C MK...
The fault on the land line is;On an increasing number of times callers are telling us {by mobile phone} that our land line is ringing out from their point of view but it is not ringing here at home, so therefor we are not aware or responding. Please ...
I see others reporting faults on their landline so assume this is a nationwide problem? Do I need to report it to TalkTalk? Carol
So I have to be without my landline until 23 rd April before Open reach can renew my line,. Is this correct. Fault was reported on the 23rd March The phone was working until Monday April 1st.. Is this right. ( I have lost my community log in details ...
When receiving incoming calls from land lines and mobile numbers the caller can hear me but I can’t hear them. This is intermittent but seems to be occurring more frequently now.
Callers to me report regularly getting a "phone not in use", engaged tone, automatic voicemail, or similar messages when the phone is available and there has been no incoming ring. A broadband test says no faults on the network, but suspects a fault ...
Mobile phones are ringing home phone and they can hear me but I can't hear them.