FTTP no ring calls
Since FTTP went live my landline phone is receiving no ring calls every 30 min or so. Left unattended for a day my phone call memory is full and I cant make calls. Anny help please
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Since FTTP went live my landline phone is receiving no ring calls every 30 min or so. Left unattended for a day my phone call memory is full and I cant make calls. Anny help please
Have seen various strings on the subject but could not get call centre to understand and correct the problemWho can help?
Hello, not sure where to start but will try keep short and too point. A number of months now I spoted on my telephone boosts options that there was an offer on " Unlimitited UK calls bost" the was a £4 pm discount. So I unselected the current " Unlim...
My landline is not working again, when people ring my number the get the trying to connect tone but it never comes through and when we try to dial out we get the constant line engaged tone. In addition the internet is so slow it keeps timing out. An ...
My landline is currently not functioning for incoming/outgoing calls. The line is very noisy (hums, crackles) but internet connection appears to be unaffected. Had an Open Reach engineer here early July for a different issue but while here fitted a n...
HiThe photo show the fractured box on the house where the cable from the telegraph pole is connected.Wires are open to the elements and phone signal is intermittently dropping.I have spent hours on the phone being shuffled back and forth from TalkTal...
Four weeks ago my TalkTalk landline telephone stopped working on 10th July. I spent a long time in the evening using the online chat facility but the conversation was ended without an opportunity of getting a resolution or capturing a record of the c...
I am currently unable to make or receive calls.Broadband is unaffected.Connection is via BT Mk2 Master Socket.With lower faceplate removed and just a BT Duet 210 phone connected ;No dialtoneBuzzing, crackling and cyclical noiseIn bound calls fail - u...
For about a year we have had a problem with incoming calls. When a caller leaves a message and ends the call the answerphone makes a high-pitched whining sound for exactly 30 seconds and records this too. It does this after every message and always f...
Hi, every time i do a check on my line I get a message to say there is a fault. I check back for a couple of days and told its being worked on. Eventually the message goes, but never told what the fault is, so do another check and lo and behold there...
I have just (yesterday) gone live with a Fibre 35 upgrade. All good (I think) but my phone landline (now moved from BT to TalkTalk as part of the package) is not working.The dial tone is there but when I key in any phone number I get a message saying...
Could someone run a line test please? (Just when I went on holiday the phone went dead but I didn't have time to report it. I'm back at home shortly and would like it to be working again!)
I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...
Hi. The tension in the overhead copper cable telephone wire outside my property has come loose and so it is sagging. I’m concerned since it crosses a busy road. How do I get it fixed? Thank you
Hi, Yesterday the phone started to play up. There seems to be just a loud crackle on the line. I tested the master socket with a corded phone and it was completely dead. I also did an online fault test which came back without a fault. The internet ho...
I noticed that I have no dial-tone on my home phone (a fault which could be months old, I don't use the home phone really). The internet service I am using from the same sockets works perfectly and at the correct speeds so would assume its an externa...