Emergency help
How do I get talktalk emergency help to an elderly neighbour sorting his house out after a flood. Needs line check, new socket and router etc. needs to reinstate broadband and phone etc.
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How do I get talktalk emergency help to an elderly neighbour sorting his house out after a flood. Needs line check, new socket and router etc. needs to reinstate broadband and phone etc.
My account including my home phone has been disconnected and I don't knowwhether the number has been taken over by my new provider Onebill.
Moving my talktalk phone number to my new provider onebill seems to be takinga long time. Is there anyone that can update me on what's happening and when itwill be resolved.
HiMy phone stopped working the day we were meant to go full fibre in September 2023 and hasn't worked since.Yesterday we finally had full fibre installed, but I won't go into that.I have moved my phone onto the new full fibre system and I am still wi...
My line is dead, broadband and phone cut out suddenly. A wired phone into the test socket has no dialtone. The automated talk talk line test say there's no fault? I work from home. Mobile coverage at home is marginal. What can I do to get this looked...
Hello. We recently had full fibre installed and it's working fine. We are still using the analogue phone line. But today we have no landline phone, no dial tone, nothing. There is a 'click' when I unplug/plug the line, but nothing else. Is there a ge...
My landline is not working so I reported it through the chatline on 25/3/24. The person I chatted with said it was fixed. It isn't fixed so today 26/3/24 I contacted the chat line again and was told some tests were to be run and I should contact them...
Open Reach took out old pole, put up new one and reconnected our line but we have no connection. Open Reach website say contact your landlines provider .... what do I do? Please help!
I have been without a land line telephone connection now for 5 days . I have registered a fault but not had any updates in the last 9 hours.
Hi, I've recently cancelled my unlimited phone calls boost. Am I still able to receive or make calls as my phone line is dead
Over the last few days the phone line does not recieve telephone calls and none can be made out. No caller display or ringtone. Internet /Broadband work fine . Have rewired master socket and replaced telephone with new and still does not work
4 handsets all of them ate saying "line cord error please check"
I have switched from TalkTalk FTTC to a new full fibre provider. The new service was installed alongside our existing line in order to have an overlap in service. As part of this, the new provider (VOIP) submitted a number port request to TalkTalk in...
no telephone connection for last four days on REMOVED, this is my only phone, no mobile
My 84 year old mother has had no phone line or internet for 3 days and I can't get anywhere with TalkTalk, just recorded messages saying call back in 2-3 hours. I live 200 miles away. Does anyone know who I can contact to try and resolve this please?...
No phone now for a week can't get incoming or call out calls
No Dial Tone - Can't Dial Out - Can't Receive Calls (AGAIN)At around 18:00 on 08 March 2024 I had no dial tone on my landline yet again.Auto Test reported as REP-14078856I am still on an exchange line and have FTTC broadband same line BB is still wor...
Please help. Talk talk Wont help me. I have no phone, no internet. Landline dead router solid amber. Rang customer service and said they cant help !!
TalkTalk account states it is still investigating, four days have now passed!
Noiseonline
Hello Iam deaf and customer of TalkTalk. , my landline is not working
my elderly parent, age 83 and 87( my father has alzheimers) tel [removed] discovered today that their landline was not working. They have a care connect emergency buzzer which requires a working landline. I spoke to Jean at 12.30 ref REP-14017837 who...
Had a upgrade to faster fibre 5 days ago. For the last 3 days my house phone can't receive or make calls.
My home phone is not working - constant engaged signal. Problem yesterday, repaired last night, Faulty again this morning.
Openreach responded to my problem with my landline, told me I would need the cable replacing but nothing heard since Saturday to let me know what the next part of the process is and nobody available from TalkTalk to let me know either. My phoneline h...