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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Loss of landline

My landline is currently not functioning for incoming/outgoing calls. The line is very noisy (hums, crackles) but internet connection appears to be unaffected. Had an Open Reach engineer here early July for a different issue but while here fitted a n...

csqwared by Conversation Starter
  • 4672 Views
  • 16 replies
  • 0 like

Phone rings but cannot answer or make calls

Yet again there is a fault with our landline. I cannot make calls and incoming calls ring and then switch to a distorted ringtone. I have used the line test to confirm that the fault is once again between the exchange and my house and am told that an...

Pal353 by Super Duper Contributor
  • 1898 Views
  • 3 replies
  • 0 like

No Dial Tone

Hi and thanks in advance for your assistance. I have no dial tone on my home phone, just white noise. I have tested the line via the fault finder (Fault reference number REP-13086580) which asked me to contact TalkTalk by clicking a button link. Unfo...

upnorth2 by Chatterbox
  • 2616 Views
  • 6 replies
  • 0 like

Landline fault

I am currently unable to make or receive calls.Broadband is unaffected.Connection is via BT Mk2 Master Socket.With lower faceplate removed and just a BT Duet 210 phone connected ;No dialtoneBuzzing, crackling and cyclical noiseIn bound calls fail - u...

csquared2 by Conversation Starter
  • 1896 Views
  • 4 replies
  • 0 like

Detection of Master Socket Fault

Hi, I have intermittent crackling of the phone line (it’s been so bad that people can’t hear me but it currently sounds like a faint hum to myself and callers) and my broadband is dropping out. Today, via live chat a live line test was run and the re...

Frank46 by Team Player
  • 5751 Views
  • 16 replies
  • 0 like

Landline Fault

I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...

cfam1 by Conversation Starter
  • 5056 Views
  • 12 replies
  • 0 like

Landline has intermittent bad reception

Recipients of calls from or to my landline get very bad crackling and hissing and I have to ring them from my mobile.Problem has been ongoing for about 6 months. Using online tests frequently indicates a problem with the landline which shows up as be...

CBeaze1 by Popular Poster
  • 2666 Views
  • 5 replies
  • 0 like