Get help with your TalkTalk landline and calling features.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
This article suggests my phone line will be affected:https://www.express.co.uk/news/uk/2136043/bt-switch-off-landlines-94-locations#comments-wrapperIs Talktalk going to get involved? What do I need to do? Some mention, for instance, of needing a batt...
How do I get sound working again please. The phone rings but no sound in either direction. WhatsApp calls fine.
I have recently moved house and trying to move my TalkTalk broadband / phone over to my new address.The new address has full fibre broadband.I phoned on Friday to complete to transfer and was told that I couldn't keep my current landline number.I hav...
HiWe have just been moved onto fibre and the internet/wifi is working well. Initially, our land line phone still worked via the old phone socket. However, this has now been terminated. However, when I plug our phone into the new Wi-Fi hub router it i...
I have a landline with you and fibre broadband with you via city fibre. I am worried about losing my landline is it possible to port my landline number to a mobile phone.Thanks for any help you can give meRegards
Home phone not receiving or making calls. Message on phone "Please check line cord" Everything checked and no problem found. Raised this with Talktalk yesterday who reply that a fault has been found and will be rectified. An hour later a message come...
I have full fibre with voice. I want to move the phone away from the Router to a different room. Is there a piece 'kit' that enables/supports this? I believe BT have some such ability but have discovered nothing re Talktalk
I have just received an eero router but it has no connection for my landline phone. How do I connect my phone? Should some sort of adapter have been sent?
Since going on Fibre 500 I've been using VOIP by connecting my analogue phones to the internet via Talktalk's adapter. I now have a Gigaset A300IP base plus Gigaset S700 handset which are both VOIP enabled. However, I can't get registered with Talkta...
Hi, really hoping someone here can help. I upgraded to full fibre in May with VOIp & asked for my 40 year old landline number to be ported. There was a series of epic failures including two months with no wifi or landline. Talktalk failed to port my ...
Account no: XXXXXX REMOVED FOR SECURITY REASONS. Hi, You sent us a letter dated 3rd Feb 2025 to say our landline is changing as it is provided by an old copper line and gave us 3 options. On 10th Feb 2025 I rang you and spoke to Nena and asked if we ...
I am on a FTTC contract with a landline (but no boost extras). I am considering porting out the landline number to a VOIP provider (to give added flexibility). What happens to my current TalkTalk landline/broadband package if I do that ? Am I just as...
Good evening all, recieved my eero, and had email that said live in red letters, downloaded the app, eero working fine, but no Digital Voice adapter in package only BT/EE available on internet e/bay spent two hours with Sara the chat bot, got no wher...
How do I find my old password as I need to enter it before I can select new password?
The account is in dad’s name and he is in hospital and has dementia and mum who is 91 can’t use the land line to make calls as she has gone over her limit and calls are being restricted. Until recently they had anytime calls but I think the account i...
Hi Over the weekend, I have lost the ability to receive or make calls on my landline. Internet appears to be unaffected, so I have done the usual tests - check on the test socket with a wired handset. Fault was checked on the website, and they confir...
Hello my package have is for my mams home as she has dementia, her memory is incredibly poor and for last two years or so hasn’t had a home phone, anyway as I’ve still paid for the package should I tell Talktalk about the fact there’s isn’t a home ph...
I have a fibre system and all devices are working effectively except for landline phone. There is a dial tone, and you can phone other numbers and they ring out and you can receive incoming rings but in all instances there is no voice. This problem I...
Well, it has started yet again, flashing telephone icon on Grandstream unit yet no messages. Same time no incoming voice or outgoing voice. Need to pull power and reboot device to get the voice outgoing and incoming working again but that bl***y ligh...
Can anyone help / advise my elderly mother lives alone and is with talktalk and only use it for home phone. She suffers with dementia so finds it difficult calling up customer service and understanding things unless she's having help from me. I'm a 3...
I currently have a landline with TalkTalk, and am considering a new contract. Many providers are switching to digital voice services by Dec 2025, and at the latest Jan 2027. Are TalkTalk prepared for this changeover, and how will my phone be affected...
simple to report mobile scam calls but finding it impossible to report landline ones to talk talk!!answers please!specifically - "I'm bank security - your card has been used twice this morning...."
Hi can you have a second number / line once you've transferred over to digital and now using VoIP?
Hi I have £100 credit on my phone bill every month but I don’t even have a phone plugged in, only use broadband. Shall I reduce this or can I get rid of it?
I have an INFORMA dialer which auto-dials my mobile phone when an alarm condition is detected. I need to know whether this will work with a digital line BEFORE we are moved to a digital line. Have talktalk tested their digital lines with this device?...