Get help with your TalkTalk landline and calling features.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
I have an INFORMA dialer which auto-dials my mobile phone when an alarm condition is detected. I need to know whether this will work with a digital line BEFORE we are moved to a digital line. Have talktalk tested their digital lines with this device?...
City Fibre did a successful installation this afternoon. My second phone is still connected to the Openreach box and works. Will that at some point be removed?
I have an alarm which uses the analog telephone line. I get messages from the alarm provider warning of the switch to digital telephone lines. How can I find out when my analog telephone line is likely to be switched off?
My 94 Mum has a Community Alarm from her local council (North Lanarkshire council)It is called a “Tunstall” alarm. Wondered if we have to let you know about this, if it is the same as Telecare.
I am currently with TalkTalk for landline on VOIP.Any truth in the rumour that current phones will not work with VOIP from next year ?
I would like a extension to the landline fitted in a bedroom. Does TalkTalk carry out this work and, if so, how do I go about getting it organised?
for ref I was colin59, but TT refuse to let me log in on that!Back in February I started proceedings to swap from TT business to residential, this was for FTTP internet, and to port in to DV my landline which was still on copper line.I was assured al...
Will Care connect be disconnected if landlines are discontinued
A lot of people have already swapped to digital, yet I've heard nothing from Talktalk about it yet.
On the digital changover tv ads it says you only have to plug your homephone into the back if the router.The question is- my broadband comes in thru my telephone socket as we dont have fibre in the street. I am right to be concerned anout losing broa...
Hi - we're leaving our property later this month and as needed to give TalkTalk 4 weeks notice our service ends 2 weeks after we leave (we don't need to transfer to where we're moving)How can I restrict the person moving into our property from using ...
Hi,My mum is very old and suffering from severe short term memory loss. She's got into the habitof dialling the talking clock and run up quite a bill last month. I've spoke to talk talk and they said there is nothing they can do. She needs the phone ...
HiWondering what the latest Talktalk plan is for existing customers still using the analogue land line when the PSTN switch off happens.Will a new router be supplied that supports VoIP? Seems the Sagemcom F@st 5464 is the one being supplied.Thanks
I want to move my landline to a VoIP service provided by Phonely and to port my home landline number from Talk Talk to this service. I have a a Fibre 65 contract with a phone add on that is due to end soon and I will have to leave Talk Talk as I want...
Hi I like to change my phone package
PLEASE TELL ME WHY MY ACCOUNT HAS NOT BEEN CLOSED, MY NUMBER HAS NOT BEEN TRANSFERRED TO MY NEW PROVIDER, OR RETURNS PACK FOR MY ROUTER HAS NOT BEEN SENT.
payment page freezes stopping bill being paid - any ideas?
I use a pendant alarm - can you tell me when you are digitising my area SL8 5NL
My wife and I are both in our 90's. Is there any priority arrangement for emergency repair to our telephone line?
How do I get a phone number to contact talk talk and not over the net. from a 83 year old technophobe
My internet Broadband signal comes through my TalkTalk phone line. When phones are switched todigital how will this work? Will we still be able to connect to the internet?
who owns the cables attached to walls of my house?
I am a tele-care user in Southampton and government advice on TV advert recommends telling my service provider in advance to ensure no problems during switchover. No use telling this by phone as the answering system doesn’t seem to understand the pro...
I'm being asked by an Personal Alarm company run by Warwick County Council, if the phone system in my father-in-law's house is analog or digital? This is for a 'fall alarm.' He is 93 years old and has just lost his wife so will be living alone. And t...
As per above request as service now disconnected. Thank you.