Get help with your TalkTalk landline and calling features.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Hi, I have been unable to make outgoing calls since last week. All calls I try to make are automatically directed to the TalkTalk Collections service. I am receiving incoming calls perfectly well and internet access is also unaffected. There had been...
Hello, I am able to make and receive mobile phone calls. If a landline rings me or I call a landline, the phone goes dead or says number unrecognised, but yet the person I'm phoning or phoning me can hear me. I really need to be able to speak to fami...
Please can you help as alone and disabled. Mobile [removed] but not able to ring out much as very old Thanks. A/c no...[removed] Landline [removed]
Out new fibre talk-talk WIFI all of a sudden has started completely cutting off/out when phone calls are received or made on our landline. This can happen anytime but has happened three times this week one of which when I was giving an important pres...
Reporting fault on fathers landline, which does not seem able to make or receive calls as of 8/9/2024. I have added his details in my private info in my profile.I am not at his property but can attend tomorrow (Monday). Is there any way of testing hi...
Hi guy, could do with my line checking. Away at the minute but my better half is saying the landline is misbehaving. Can’t call out and receiving is hit and miss. cheers
Complete change of landline number discovered by accident yesterday. Talktalk does not respond.
Unable to use landline.
Does anyone have any ideas about this? I am a TT customer with an 01372 landline number, my girlfriend is a Virgin Media customer with an 0208 landline number. Two weeks ago (July 8th) I suddenly became unable to get through on her landline number, t...
I also don't get a dial tone, and therefore can't dial out either. I've tried disconnecting and testing with different phones but it all produces the same problem.
Land line fault
My landline is not working…no dial tone.. it’s not the telephone as I have just tried a new one.. internet working fine. People phoning me get ‘line busy’.
Did a home swap on 21st June 2024. Had talktalk phone and broadband at the old house and everything worked great for many years. Told talktalk about the move, and that I wanted the same service at the new address. Filled out home move thing on the we...
MY LANDLINE PHONE IS NOT WORKING
Ever since switching to full fibre (in the hope that it might resolve the regular line distortion during calls) I now find that 50% of the time, when someone calls me, they can hear me clearly but all I hear is silence. If I call them straight back i...
People cannot hear me talking on the phone, intermittently (1 in 3 calls). I can hear them Line check for home phone said "Our diagnostic tool picked up on a potential issue but to help us understand what’s going on you’ll need to run a more in depth...
Hi About 3 or so weeks ago I reported an issue with my landline to TalkTalk Tech Support. The issue is that intermittently (but frequently) callers to my landline complain that my voice is distorted, making it very difficult for them to understand me...
High amount of noise nearly drowning out dial tone.Cannot dial out.Phone rings once on incoming call then stops, when phone is picked up can only hear dial tone.NTE 5C MK 4 main telephone socket, all testing done from the test outlet within NTE 5C MK...
Incoming calls and broadband working, but outgoing gives an 'unobtainable' tone after dialling.Tried all the usual guff, no response from TalkTalk or Chat Line after 2 hours.Can anyone verify whether TalkTalk actually still exist?
For the last few days despite having a ring tone and being able to make landline calls we are unable to receive calls.
My phone will not allow me to make calls, there is no dialling tone but I can receive calls. I tried a new phone but it made no difference
Around mid-day today my parent's Talk Talk line stopped working for voice and broadband. This is a massive concern because they are very elderly, both are disabled, my father has a serious heart condition and breathing difficulties and I live 100mile...
My landline fault is taking a long time to fix as it's the second time I've got in touch to getsomeone on the case and get in touch with an engineer to tell me what's going on.
Hi there, I've been using TalkTalk as a backup broadband service for a while now (a good fallback when Virgin Media frequently goes down) and have just started to try and use the telephone side of that line. I have one of those BT boxes with a separa...
We can receive calls on our home phone but cannot dial out.