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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Slow Broadband

I have Fibre to the pole outside my house but Talk Talk would appear not to be able to afford the equipment in the exchange, so i have to put up with booting circles broadband drop out and all the associated rubbish because i get service with the spe...

No broadband due to RTA.

Hi everyone,We have just had a joyrider in a Porsche destroy two BT Openreach roadside cabinets. Outcome is we have had no telephone or broadband for a week. Customer service say that broadband could be end of May before before working properly. BT c...

Deliver Agreed Minimum speed

I've just upgraded to Fibre 65 after being noticed of contract breaking price rise.I was promised min speed of 38.9 MbsInitial email said 27 Mbs.Follow up letter says 37 which is better but not what I signed up to. Al this is academic because I'm luc...

MarkDa by First Timer
  • 3 replies
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Sagecom Router Dropping Out

I wonder if like me many others are having the same issue with having to reboot their Router on a regular bases. Seems to effect my laptop mainly when it drops out but not always. Everything shows it is working but clearly not. Have had to have lapto...

Marcus71 by Team Player
  • 30 replies
  • 1 like

Fibre broadband below par

In talk talks fibre package which I supposed to get speeds of 20mbps - 40mbps however, receiving an average of 10mbps during the day and below 5mbps at night. Problem has been ongoing for months. Talk talk support always saying it is fine however, re...

Max speed of faster fibre at 14mbps

Hi.Could anyone please explain me how is it possible that my faster fibre 67mbps, guaranteed at 55mbps has never reached more than 14.5mbps???There were a lot of reports but the only thing they did, was remotely reset my router!!!Another interesting ...

sgkfu by First Timer
  • 3 replies
  • 0 like

Engineer appointment cancelled the day before

I ordered my Talktalk fibre broadband in December 2021. I had rescheduled the installation date to tomorrow. I had taken the day off work 2 months in advance waiting for my appointment. I would also like to add that I am an NHS worker who has worked ...

Internet drops every night only returns the next day.

For months now my internet has been going down every night at around 12 am and only comes back around 12 pm the same day (sometimes earlier sometimes later usually between 9am and 3pm). I have tried running a line test every day for weeks and every d...

Terrible internet speeds - PLEASE HELP

Hi, On the 05/01 at around midday our speeds suddenly dropped and we started to experience severe ping spikes. We are on the Fibre 35 package, when our internet is running fine it performs as below: fig1. Since the 05/01, this has been the constant k...

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Fibre Broadband grinding to a halt

HiNew here but looking at the post my problem appears to be an old one. Since 4th January the speed my router has been getting slower and slower. Last night my download speed was 1.1 mbps. Today is variable but around 4 mbps. I have tried all the usu...

Dedicated IP address

Hi, I host a local server for my home CCTV system and need a dedicated IP address from TalkTalk. I can set static IP addressing but every time I have a router reset my Talk Talk IP Addrerss changes and I have to reset it on my Web App. Any way of get...

Arthena by First Timer
  • 3 replies
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internet been down for over a week no contact from OpenReach

So we have been suffering with the internet going out and also the sports channels not having the speed it needs to actually work.... for a good few weeks now we reported it and they said they would send an OpenReach engineer out to fix it to this no...

Anna96 by First Timer
  • 2 replies
  • 0 like

no service

Have 2 broad band accounts on 2 numbers as we now all work from home with internet & Voip. Both appear to be down Test shows there is a problem - nothing reported in the area. Unable to log fault online & no numbers to call - Anyone have any ideas if...

Poor Speed and Poor Service - full of regret

Why did I move to Talk Talk!I moved to Fibre thinking I would get good speeds and good service but had neither. I was guaranteed at least 53 mbps however, monitoring of speed shows it very rarely gets above this level or even anywhere near it. When i...

loxley09 by First Timer
  • 3 replies
  • 1 like

re: line noise and lower speed issue

Hello, If no improvement in the next few days, and sorry to bump my older thread again, can any staff member advise as to what should be the next action? So far still stuck at the same speed, but will see after some days. Cheers and have a good weeke...

All New Fibre Customers.

I am an old customer who has been persuaded to accept a new contract including Fibre B/b.My problem is. Why is TT offering free fibre for a period to new customers yet gave me no indication of this offer despite being a NEW FIBRE customer????

Customer service

This is an idea for talk talk, if there are hundreds if not thousands of complaints on the community about the same issue, i. e everyone's speed dropping to 1mbps in the evening, then it might be advisable to inform your agents that operate the chat ...

Problem with Zoom and talk talk zoom keeps logging off

I have been having problems with zoom and talk talk , for some time now since the lock down I even changed my router to a new one but zoom keeps cutting off. I bought a new computer it didn’t help.I have connected the computer to Ethernet cable direc...

ngozie4 by First Timer
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Stop lying

Anyone else fed up of being constantly lied to by Talktalk? I originally agreed to getting their broadband because it was apparently going to be the quickest on the phone told 8th or before for going live. Then without even informing me my go live da...

BenKing by First Timer
  • 3 replies
  • 2 like