Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I have totally lost internet now, it having been patchy for a couple of days. I have done all the tests with the tech team through the chat. They say there is a problem at their end which there engineers are working on. They said leave the chat open ...
My broadband was supposed to go live on 5th March. I cancelled my old service in anticipation. It is the 8th now and I still don't have a modem or service. No one answers the Chat. What is going on?
Is there an issue in the Eastbourne area with connections to my router?
Hi,For about 2 months now i have been getting Broadband Drop out, And phone drop out.About every week i go to track my fault, where a fault is detected is supposedly investigated.But nothing gets done about my problem, it has now got to the point whe...
I’ve had problems for the past 3 weeks I’ve called TalkTalk, multiple times a week my router constantly blinks orange and I’m left with no internet for days or sometimes just hours, everytime I call they do line tests, doesn’t work in test socket eit...
My connection went through a spurt of disconnects on Tuesday and Wednesday and now has slowed to a crawl. It's still occasionally disconnecting too but the speed (up and down) has never gone back to normal since. I've done all of the usual checks and...
I'm supposed to be getting a guaranteed minimum of 42mbps. Had a problem with my line (crackling) but didn't check the internet speed. An Openrech engineer found a problem down the street and corected it a couple of weeks ago. I checked my line speed...
i recently upgraded from 150 fibre to 500 fibre and 5 march was the activation date and still not been activated. maybe it’ll be up and running in the morning
Thanks for your help on faulty router - received a new one & is connecting - however, after monitoring service for a while it looks like the signal is cutting out every 15 minutes or so, it loses connection & then comes back after 30secs - 1.5 minute...
Now in my 70's and I have been a loyal TT customer for 16 consecutive years since 2008 and have recently yet again renewed my contract. My wireless connection is getting worse and worse. I have the old TT Huawei HG633 router which is over 9 years old...
I'm having problems with my internet connection dropping out (for a few seconds) for a number of my devices (Amazon Echo, Nintendo Switch, FireTV). I have a Sagemcom fast 5364 router (running SG4K100174) and have read on a number of TalkTalk Communit...
My FTTP 150 is due to be installed in a couple of weeks. I just have a few questions so I'm fully prepared and clued up.I currently have ethernet cables running around my house in a conduit. It would be a simple task to run the cable from the pole th...
Good afternoon,I have a Fibre 65 contract that should guarantee a minimum speed of 54Mbps, but my internet speed seems to be around 0.4Mbps, at least ten times slower. The TalkTalk website seems to have problems running the broadband speed check, but...
Edited 6/3 because replying doesn't work for me: Fixed.This should come as no surprise to anyone but Live Chat is just as useless as phone support always was. I was told by them "there was an outage at the exchange and an engineer is investigating" s...
Hi. For the last few weeks my broadband (Fibre 65) has been "dropping out" numerous times a day. It only "drops out" for a few minutes then comes back on again of its own accord, I have a NTE 5C Openreach Box (fitted in the last year or so), a Sagemc...
Hello, so i have an problem with my talktalk already for 1month, My go live was 23rd date from that day i dont have any service and its not working, i was speaking with them that i dont have an internet at my home i got a engineer (openreach) coming ...
Evening all.My internet went down some time ago. Usually when it does this it comes back after about 15 mins but it hasn't this time.G-fast modem has lights 1 and 4 on, meaning it's not detecting any internet.I don't have a landline phone for like te...
I'm asked to connect the router to the test socket but my phone point is a BT MK3 box where the line to the router is connected direct without the need for a microfilter. What do i do now?
Received new router but no internet connection? Flashed amber/white but now solid amber?
I usually have little to no issues with my connection to the internet. However in the last two weeks its started to drop quite often. Over the last few days the connection has started to drop every 5 or 10 minutes, sometimes I can watch a whole movie...
The power supply on our Gfast modem has failed. I need it to be working. Where can I get a new one?
Since November 2023 the Internet has been disconnecting once or twice daily. Each time I have reported a fault but I've been given a fault number and the Internet has reappeared. A text and an email says If I still have problems, to open a chat with ...
but l have not had any further contact from you. l have a contact that l got by email but no details of what is happening other than an email saying my contract was a ending and would be charged more
Hi I have the tv hub which can only connect to the router via WiFi. I intermittently get a ‘WiFi not connected ‘ message which occurs almost hourly . The tv hub is right beside the router - seems like a router problem with WiFi constantly dropping. I...
Hello my WiFi connection keeps dropping. This has been happening since the 16th February. I have been in touch by the chat facility twice and a update of firmware was done to the hub the line was being tested and monitored for 24 hours but I am still...