Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hello. Recently my internet speed has been very slow and there have been problems with the connection. I went on to the connection test and it said if found a problem (reference number REP-13876452) and that an engineer would be sent to the exchange....
Can you finally fix the issue after 3 months? Or is engineer still on the way to fixing it? Everytime I'm being told it will be fixed but nothing happens. NO ONE TURNS UP.
Not long ago I made two separate calls of over an hour, freezing my butt off, due to the room with the router having no heating! Going around the houses we decided to go with the engineer call out route. Obviously I had to agree to the £75 call out f...
Hi, this is my first post here and I don’t know where to begin! Basically, I have had a red light on the internet light since Saturday morning (6th January). The connection works for a bit then every 20 minutes or so, both the broadband and internet ...
good morning everyone and A happy new year to all. All has been going well until yesterday when I returned home ..Noticed that my internet speed was extremely low. I am on fibre 65 with copper cable from cabinet to property ( OPEN REACH have missed u...
I have a CAT 6 network installed in my house. The Engineers who visit (twice) to install a Full Fibre (FF) upgrade say they can't tie into it and leave without doing anything. I've asked for a competent engineer to visit because it would seem a simpl...
Hello, i have raised this with talktalk support about 50 times via live chat, had a talktalk engineer visit and test the house wiring, and cabinet to house, ive had an openreach engineer visit and test the exchange to cabinet, and cabinet to house, a...
Seeing particularly low speeds consistently, despite being able to see the telephone exchange from my window. TT have consistently closed tickets as "resolved" despite not doing anything, even one time claiming that "Engineer Visited premises and swa...
Hi First of all happy new year and thanks for the support and help over the years.My fiber 150 broadband speed has dropped to 25-30 Mb/s. I did have a BT Openreach engineer visit earlier in the year and my speed did increase to 150Mb/s. I was charged...
Hi, my house got hit by lightning and everything is fine except my WiFi, anyone have any idea what the right number is to call, its pretty urgent as I need WiFi for work and will probably need maintenance
A grinding noise has now gone to the same noise and no channels available then a black screen. Guessing its the same as others have posted in here but mine has died .
I am getting frequent disconnections on my line and the below is my log from my router, I have also noticed the sound margin is 0.00db!Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]DownstreamUpstream6000017000630461...
Hi.I just recently moved in and only just realised my openreach box has no power.. someone's taken cable as they moved, so I'm over my activation date with no Internet
Sagemcom Fast 5364-3. T8 has stopped working, it fails to boot up, just get flashing amber light sequence which keeps repeating and never reaches solid white. Over the previous few days it was giving a lot of buffering but now has stopped functioning...
Hi, I am unfortunately dealing with MH issues so please bear with me. First time a internet problem like this has happened since joining TalkTalk in 2017. Since yesterday morning my internet connection keeps on dropping then starting again throughout...
I’ve had no internet since 1st November, TalkTalk don’t have a clue what there doing. I’ve had plenty of conversations with engineers and been given date after date to be fixed and they never turn up. I’ve now had an email from the original installat...
I renewed my existing contract a few weeks ago.But today I had a strange call from a bt engineer who said he was just going to add fibre speed to my copper landline.Why have you done this when i already had an upgrade to full fibre with a fibre cable...
After talking to chat agent earlier this week, it appears that my new property does not have services available and there is no option to send an engineer out either. Really disappointed about this and frankly rather surprised as I am only moving 10 ...
Hi,I ordered an upgrade to Fibre 65 on 3rd November and received notification of upgrade shortly afterwards. The confirmation says that an e-mail would soon be sent, notifying me of an engineer appointment and details of new equipment delivery. It is...
After upgrading on 17 October, my upgrade is apparently stuck in the system and I still haven’t received the 250 speeds. It’s now 10 November. What’s going on TALKTALK
HelloMy internet has been unstable for the last 2 weeks, this is the first time I've been able to get to this page because the site never loads.Please can you sort this out?I've tried all the suggested fixes, nothing works. The constant outages have ...
Hi,there is no fibre line installed in my property and I spoke to my landlord, he said he would give consent to get it installed but first wants to know how it will be installed so that would require an engineer.what should happen? Can you help me?
download speed has droped to 22Mps I am on fibre 65
Apologies if this issue and the solution has been reported before, or if I leave out any important details - I am tethered to my mobile phone data to type this as have no other access to internet. I've been with TalkTalk for a number of years and sig...
I ran a line test on "My Connection". it suggested a fault. Got the message "We’re working on your faultUpdated: 08:07 on 12/10/2023You have an open case and we are working to fix it. Check back in a few days: if you don't see this screen the issue i...