From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I had a problem with my line and my internet was disconnected for some time today. It is now up and running but only at 18MBS. I normally get about 60. Could someone please reset for me ?
HiFor a couple of days now I've been getting connection drop-outs... I had this same exact issue a couple of years ago and an engineer was sent out and the issue was the outside overhead cables from the telephone pole to my house.Are you able to test...
I was with TalkTalk Fibre 65.3rd Jan placed an order with Now.5th Jan TalkTalk retentions offered a deal and I agreed to stay.5th Jan Now was informed.A cease was put on the line for some reason.Somehow the line was switched from Fibre to ADSL withou...
I had fibre65 fitted on Tuesday morning. I used it for a few hours then it stopped. Hasn't worked since. Just a red light on the modem. Rang and was told to unplug for 30 minutes - didn't help. Then online messaged and was told to wait 24- 48 hours. ...
I signed up for Fibre 150 and it was supposed to be installed and activated last Friday (3rd). The openreach engineer visted and installed the modem and the hub but couldn't get the internet to work - he tried going to the "main box" a couple of time...
Hi, I'm moving soon to a house where it says Fibre 900 is available. There is a Virgin box outside the house and they say they can do down/up speeds of1130Mbps /52Mbps and TalkTalk says 944Mbps/110Mbps. Got those from the website checker, by inputtin...
After the outage in York last night our UFO hub red fault light is permanently on, which indicates a faulty backup battery - where/how do I report this ?
full fibre installed by enginners on 6.2.23. Eero router sent by talktalk beforehand. Tried countless times to set up using eero app. The router bluetooth connects to my phone, then tries to connect to the internet. It fails every time, saying on the...
I had full fibre installed on Wednesday morning and since Friday lunchtime the service has been offline. I then received an email saying TalkTalk are aware of the fault and an engineer will be on their way in 2-3 working days. Presumably that'll be T...
My mother changed to talk talk fibre on 1st Feb 2023 . On 2nd Feb 2023 the service stopped and since then no phone nor internet.Customer service are no help. My mother lives alone but they want her to access the new fibre socket in a small cupboard u...
The saga started over the weekend with intermittent disconnections. Internet completely cut off since 7/2/23. Spent couple of hours on chat with John who recommended an engineer visit. Booked for yesterday - no one turned up. I am not sure what to do...
How do I contact talk talk? Internet is down so no web and have no tv can i just get someone online to get this sorted. I was warned about talk talk maybe I should have listened
I currently have a Fibre65 account. On Jan 13th I received an SMS offering a free full fibre upgrade. I confimed that I wanted to go ahead and on 30th Jan City Fibre engineer turned up to perform the installation. He did not check my devices before h...