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Want to know more about our superpowered fibre broadband or have a question you would like answering why not ask the community.
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Forum Posts

Weak Security Warning on Applie IOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - This network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Fibre upgrade - no internet

Go live date is today 10th Feb, old router stopped working and had no internet so switched over to new one. Router plugged in and devices can connect, but getting no internet. have restarted router multiple times, will flash amber and white for a cou...

Upgrade to Fibre went live but I have same speeds

I got a notification that I was being upgraded from 'Fast Broadband' to Fibre 35 and it went live today but my speeds are exactly the same (I had a drop off for about 30 mins earlier, suggesting it switched, plus my account says now live). I can see ...

rhicks92 by Chatterbox
  • 9 replies
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Here we go again

Same problem I had back in November, which took about 3 weeks to get sorted. Hundred emails sent and hours spent through chat. And I am still thinking of the same reason, this is being done in purpose. Internet connection is fine throughout the day b...