Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi, Earlier today, the power adapter of my router failed - a tad disappointing as the router is less than 3 months old. I have borrowed an adapter from a neighbour to get up and running, but will need to return this. Could I please ask if this is the...
Hi folks, I'm here as a last resort having gone through talktalk webchat 4 times over the last few months. I'd be grateful for any advice. As the title suggests, my 5ghz connection keeps dropping. When it drops I am unable to reconnect until a router...
Hello, In February I received a new router as the one I was using had an intermittent fault. This new router has now died completely. No internet, no Wi-Fi, nothing. I tried some online tests through the talk talk site and was told there was a fault ...
My Ultra Fibre Optic service in York is ending at the end on May. I agreed a new Fibre 900 contract with TalkTalk on 2nd May, contract PDFs were emailed to me the same day, but I have had zero contact regarding an engineer visit or new router. But an...
My broadband is down due to a fibre optic problem, and I am waiting for Openreach to come and fix it. But I need to connect my router to my mobile network because I have medical issues and I need internet for monitoring some healthy data every 2-3 ho...
Hello, we have just had a power cut and the router will not come back on. I have tried on/off and reconnecting cables, but it will not come back on. Cheers. Jimbly
Hi, I've just had installed a new Sagemcom router. The fibre wifi works fine. I work from home, and the only way I have to connect to my work files are via SMB (a piece of code I enter via a Terminal window). This has suddenly stopped working (was wo...
For testing purposes I changed the default single router wifi identification name to "My 2.4Ghz" and "My 5Ghz" so I could "see" them but of course now any guest that now visits and wants to connect have to set the password for both in order for their...
I notice from other threads that there is a more recent firmware for the FAST 5364 router than the SG4K100136 version installed in my router. If it is a simple and harmless process to update my firmware, I'd be happy for that to happen. What benefits...
Hi,My Talktalk issued Sagemcom FAST 5364 (firmware SG4K100158) although still performing its function as a VDSL Modem and Router perfectly well has started to misbehave and intermittently fails in its WIFI functionality on both the bands. Sometimes s...
UPDATE: This is now solved. Turns out my router DNS was set to 79.79.79.79 and this was causing the problem (something I learned here: https://community.talktalk.co.uk/t5/Fibre/Using-3rd-Party-DNS-do-not-use-the-talktalk-recommnded-79-79-79/td-p/2323...
Hi OCE'sAs per subject, please can you update my Router's firmware (currently SG4K100136) and de-activate Wi-Fi optimisation. Thanks.
I'm thinking of buying a CCTV camera from my NAS provider, as it is fully compatible, needs no licence, and they provide comprehensive surveillance software.Their cameras are ethernet only.Looking for a way to connect the camera to my router without ...
Hi, I had Fibre 150 installed 6 Days ago and I have not been able to connect to it via my Eero 6 or my old talktalk router via the Red WAN. Openreach have been out and checked its all installed properly but apart from that no one seems to know wha...
Please turn off Wi-Fi optimisation on my new Hub 2Thanks
Help! My broadband/fiber router has stopped working I have tried the help pages to no avail. The light was flashing Amber but after the 20 minute power down it is now steady Amber but still no Internet can anyone help me resolve this?
why is there a possibility i will be charged £50 for not returning my old router? i can dispose of the router myself by taking it to my local recycling centre. they have a section for such items.
About a year ago switched from broadband with talktalk to faster fibre 150 again from talktalk, came bundled with an eero 6 router, loved the interface but range was dreadful, worse than the broadband.Talktalks solution was to ditch the eero, connect...
Hi, I crashed into my router (SAGEMCOM-FAST5464) when I slipped over and ended up breaking the power cable. The connector bit that plugs into the back of the router has completely detached from the rest of the wire. I can still kind of use it but onl...
Can anyone confirm that the full fibre 65 with voip does not support the eero (white one) router and requires a different router
I am writing on behalf of my elderly parents who are both in their eighties with complex medical needs. They had talk talk UFO fitted on Wednesday 11/04/23. When we have tried to set up the eero it keeps showing NO WAN IP. To cut a long story short t...
On Wednesday 5 April i had Full Fibre 65 connected and from thereon i have have had low speeds of Download 3 mbps, and Upload of 17 mbps. Contractually it should be a minimum of Download 55 mbps, and Upload 20 mbps. I have telephoned TT on 6 occasion...
I’ve set up a guest network to isolate smart devices from my home computer. Since doing this, my regular SSID has stopped going out onto the internet. When connected to the guest network, the internet is working fine. When I connect my phone or iPad ...
Hi there, I’ve recently upgraded to Fibre65 from a legacy contract but have had no sign of a new router. I saw an early communication about an engineer appointment when I upgraded but haven’t seen or heard anything since. Am I right in expecting a ne...
I'm having to move from UFO. Currently, I can use both my phone extensions.However, I've been told that you can't use extensions on full fibre. You can only have a telephone connected to a box by the router.I'm very deaf and can;t get on with wireles...