Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
My router was replaced by talktalk some months ago and since then my connection is not stable with dropped connections and the speed that I am getting is at best 9MB and usually just 7MB. Please advice as the router settings may need resetting ? Than...
Hi just had delivery of Eero pro 6 instructions seem quite straight forward in leaflet. In reality just plug in and follow the striations on the app. Plugged in and powered on nothing happened on the app. I presume because this is a new device. Doing...
poor internet conection
Hi, I would like to request a router replacement I believe mine is 'EchoLife DG8041W' the front LEDs have stopped working.
Hi I have had a email from talk talk saying my router is no longer supported, so with safety in mind, can I get a replacement router? I have checked and the router is on list HG635 huawei
I have an old Huawei HG633 router as I've been with Talktalk for many years. I've been told it's out of support and I've also had problems with speed and with the Internet, wireless and ethernet lights continually flashing, and my TV streaming often ...
Had this router since 2016 when got fibre contract with TalkTalk. I have been with TT since 2009). The HG633 no longer gets security firmware updates and does not work with all modern devices. For example, I have just added security sensors to house ...
Hi, My Hub 2 has been constantly blinking orange for a week, I have no internet connection. I have restarted my router numerous times and also reset it with a pin too. I have reached out to TalkTalk support and they insist nothing is wrong with my co...
having received a letter re annual price increase it also informed that my router would no longer accept updates or security issues due to age . I chatted with talktalk - computor / 3 agents /2 departments - all asking to repeat myself over and over ...
I woke up today without internet connection, the phone landline works but I have tested the line on TalkTalk website it says there's a problem with their network. I have tried to factory reset the router twice and turned it off multiple times while l...
Hi I have had a email from talk talk saying my router is no longer supported, so with safety in mind how do I get a replacement router?Thanks
Hi, A few weeks ago I was sent an email saying my router has reached the point where it will receive no further updates. Yesterday I received an email with details about renewing my contract. If I renew my contract for 24 months, will I get a new rou...
I've requested return bags twice for my old router having upgraded to Full Fibre recently. I requested them via live chat on 13 February and 1 April, and have waited the 2-3 business days, but no sign of any return bag! I thought I would approach the...
Hi, i’ve had intermittant (few minutes) ‘no internet’ connection issues over the last week or so before tonight, whereby its gone completely. When trying to log into the router, i get ‘Communication Error with the gateway’. Solid otsnge light on the ...
My Sagemcom-FAST5364 router is constantly dropping connections. Speed tests when it works is ok but then connection drops. I've had the router for around 4 years or so. Please may I get a new one? I don't know how else to ask. The chat bot just went ...
My 5+ year old faulty router needs replacing...Suggested by online TT tech support.I have a Fibre 65 account which has been producing 65 mbp & 18 mbp for 5 years, but now the Upload speed has dropped from 18mbp to 4.4 mbp and won't recover with a res...
My router keep dropping certain devices not letting them reconnect. It does it multiple times in a day - usually sky box, my printer & car charger. Switching router off and on sorts it out but I have to do this multiple times a day. A factory reset o...
I am thinking of upgrading to fill fibre. At the moment my router is in the front room. My landline is in the kitchen and a second handset with an answer machine is in the bedroom upstairs. Can I continue with this arrangement with full fibre? If so ...
HiWould it be possible to get a replacement router as for the last few months I have been having drops in network. The white light stays on constantly but both WiFi and LAN across multiple devices. This has made watching anything streamed a daily bat...
Hello, I received an email on the 20th March saying 'Your devices are currently working and will continue delivering your WiFi and service as normal, however they are no longer supported by the manufacturer with software and security updates.' I woul...
I have had a email from talktalk to say my router is no longer being supported by the manufacturer with the software and security updates.I have now been getting scam emails I have tried to send to talktalk by saving the emails and then sending to ph...
Hi, @Debbie-TalkTalk I butted in someone else's topic just a while ago.And I was informed that it would best to put the issue that arose there in a new topic.So, I will repeat: "I'd like to ask a question.I was under the impression that if the broadb...
have received a letter from TalkTalk telling me that my very old router HG633 is no longer supported by manufacturer with software and security updates. I have Fibre 65 . Could you tell me please which router I now need and how do I get one? Thanks
Since the middle of the month my connection has been experiencing drop outs everyday. I thought I'd have a look at the logs but unfortunately they were empty. I just had an look at the forums and noticed there was an update to the firmware recently t...
Hi, I have received a message from Talktalk telling me that my modem will no longer receive updates. As this was supplied by Talktalk does it mean that they will send me a replacement one?