Get expert support with your Fibre connection.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi I have just received an email from talktalk to say my router is no longer supported by the manufacturer with software and security updates.I do online banking on my pc and do not want to risk using a unsecure router. Could I have a replacement rou...
Hi, Becoming increasingly frustrated by my Eero router. Whenever I try to make facetime calls, they never go through when I am connected to my home broadband with an Eero router. As soon as I turn Wifi off on my phone and use my mobile data, it works...
Router flashing orange for over 2 days. The line has been tested and phone socket, all ok. Checked router setup and cabling, powered off for 20 mins, factory reset etc, fault remains. Faulty router? I wonder if it is an authentication issue or router...
Hello. I was not sure whether to ask this in my previous thread or create a new one. Our router arrives later today. Open reach said to plug it in by 8am tomorrow. Could we plug it in the night before ready for the next day? We are on the part fibre ...
Why is it I can't get tvx with Talktalk?
I have currently standard Fibre 65 copper with the TT Hub 2 -black A shaped one. I experience about 2-4 x times a day random drop outs lasting from 1s to longer periods - a bit annoying as I work from home FT. I not gone down a Fibre upgrade. However...
I've been without internet access for over two weeks now.The router flashes the orange light fast then flashes the orange light slow but never connects. It just keeps repeating this. I've had 2 "new" routers sent but they do exactly the same thing. R...
Just received email from TalkTalk saying my router is no longer supported,can I have a new one,thanks
Hi, I’m having trouble with my Wi-Fi router and Iv not have internet for over 48 hours. I have reset my router multiple times and followed talktalk instructions, the light goes from flashing orange to flashing orange and white and then to solid orang...
Hello, I have just received an email alerting me that my Wifi equipment is no longer supported by the manufacturer with software and security updates. Although the email advises that TalkTalk will continually monitor security and performance and we c...
Hi Everyone.I have been with TalkTalk now for over a year and at least 2/3 times a week my broadband stops working bang on Midnight until 1amDoes anyone else have this issue, and is there a way of fixing it or do I need to contact the tech team? ? On...
Can anyone recommend a reasonably priced alternative router I can purchase to replace the Talktalk one supplied. Talktalk sent out an engineer because of a fault with phone and broadband, phone was fixed but was told router was faulty. Conne tion dro...
Hi, I have just received an email about my router no longer being supported for security or firmware updates. Can you supply me with a new router please. Thanks A..
Away from home on holiday and switched router off in absence. Since my first day back, I get a slow, sporadic broadband service with frequent drop-offs. On third day, while watching TV my Talktalk TV Hub stopped, and no amount of resetting will persu...
Hello Talk Talk Support, Can you advise me on how I can get a new TalkTalk router please? I have an ADSL line and the router is about 5 years old - I am getting the following issues with it: 1. Wi-Fi is getting increasingly unstable - my devices keep...
Hi, I left TalkTalk almost a month ago now and have yet to receive a returns bag to return my router. When cancelling over the phone I provided my new address so unsure if it was ever sent or not. I have added my new address to the private notes tab ...
Hi all, Just received a 'new' Sagemcom router (that looks just like the old one, just less dusty). Does anyone know if a config backup/restore is possible?In addition to this question, what actually are the technical differences between these two mod...
As noted in the post "New TalkTalk Wi-Fi Hub Firmware SG4K100208" "Since the recent update to SG4K100208 within the routers menu structure Maintenance -> Logs is now empty regardless of the logging criteria applied." I noted in my reply that I was ex...
I have an old Huwawei TalkTalk router, and apps on my new Android phone do not work properly with it. They work perfectly well away from home. Can the firmware be updated, or can TalkTalk provide an up-to-date router?
I am having real issues with the reliability of my TalkTalk service. I have rebooted the router, but this has not helped. Loading webpages takes an age and when trying to stream video content this is nearly impossible, as it stops and starts during p...
HiThis is for anyone who still has an old Huawei HG633 router, and who is experiencing very low speeds and having to reboot the router every day in order to keep going.You need a new router. Contact a member of the TalkTalk Community support team, (s...
Hi everyone,I recently purchased a TP-Link Deco X50-DSL and have been trying to set it up as a DSL modem router using the configuration guide from TP-Link’s website. Unfortunately, I haven’t been able to establish an internet connection.I was advised...
Can i have a free router upgrade, have been a customer over 25 years and using my current router for the past 7 years. I have been experiencing intermittent connection problems and new devices have been unable to join my network
Afternoon,Woke up this morning to no WiFi. (Devices showing connected without internet).We have Fibre 150 and the black home hub. The LAN, DSL lights are blinking on the Openreach modem but no internet light. Phone line works.Have been through all th...
Since the recent update to SG4K100208 within the routers menu structure Maintenance -> Logs is now empty regardless of the logging criteria applied. This was useful for monitoring when Wi-Fi Optimisation was kicking in, related channel changes and ot...