Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
I recently rejoined Talk Talk after renegotiating my contract. One of my reasons for leaving was my dislike of the Sagem router with its wifi optimisation that seems to automatically asign 5ghz wifi to Ch36. I asked for a new router and was told I wo...
The wireless channel on the TalkTalk WiFi Hub (Sagecom) keeps changing despite the fact it has been manually set to a static channel. I raised this with TalkTalk in 2019 and found that it is TalkTalk that are doing this in the name of WiFi optimisati...
Hi,I have been experiencing problems with the stability of the Wifi connection on my SAGEMCOM FAST 5364 router. The connection either slows right down or fails completely at times. Wired internet access is always fine.I have read other posts mentioni...
Today I suddenly had several devices fall off the wifi network, they would state there was no internet on the wifi connection and turning them all on and off again did not solve it.I therefore did a quick powercycle of the router, made no difference,...
Can I please request that an OCE updates my Router firmware to the latest version? It is currently on version SG4K100136. Many thanks.
Good AfternoonAm getting a little fed up with DNS errors, which seem to make no sense. 1) Openreach have checked the line so we can ruile that out.2)I have checked the log and it doesn't make sense Basically the errors are relating to websites that I...
HI, I am new to the community. I tried to find the solution but seems like it's the problem with the eero. I wanted to continue to ask on the same thread but also saw a comment to start as my own new topic.So, the problem is whenever I click through ...
No InternetWas on Fibre 66. Reconstructed Jan 6. Today no Internet. Was told service was downgraded to ADSL at 50% higher cost. No such consent. Told to upgrade to Fibre again to resolve. Still no Internet. Told will not be active until 6 March. Then...
I have a sagecom fast 5364 wifi hub which is having multple disconnections although some are only for a matter of seconds, The logs show that there are constant errors with the message DNS resolution failure and the router speed fluctuates. The route...
Good morning, I seem to be facing the same issue as I already have last year (https://community.talktalk.co.uk/t5/Fibre/Problem-with-Firewall-WhatsApp-VPN-MS-Teams/m-p/2885880#M363256) where I am not able to use correctly some applications (which I s...
Hi, I need some help as my router is randomly rebooting: If someone could please point me in the right direction to resolve? Thanks
Hi, I need some help as my router is randomly rebooting: Product type:HG633Device ID:00E0FC-C4REQ15616001466Hardware version:H.1.01Software version:v2.00tSystem up time: 0 days 0 hours 8 minutes 30 seconds If someone could please point me in the righ...
full fibre installed by enginners on 6.2.23. Eero router sent by talktalk beforehand. Tried countless times to set up using eero app. The router bluetooth connects to my phone, then tries to connect to the internet. It fails every time, saying on the...
Not had too many issues with TT (well at least not without a couple of hours re-setting all devices and putting up with slower speeds than normal at certain times of day) but this one is doing my head in. Throughout the house I'm getting good speeds ...
Hi. I have signed up here on behalf of my fiancee as we are having difficulties limiting a couple of teenagers access to the wifi when they refuse to go to school, without disturbing everybody eles usage. We are currently employing the Sagemcom FAST ...
Hello,I’ve had my wifi hub for a few years now and it’s developed an issue whereby the internet connection drops out every 2 days. And I mean exactly every 2 days. I’ve logged into the hub and watched the connection timer tick up to precisely 2:00:00...
We recently got a replacement TalkTalk router (the Sagecom model) after having trouble with our internet which turned out to be a damaged exterior cable. I’ve been looking on the routers dashboard and noticed that the download speed is stated at 40.1...
Hi, my router is constantly dropping out as its very old now and I'm in desperate need of a new one. It drops in and out all day.
Hi, I'm having a problem where I have set a device to not use 2.4ghz so that it uses the 5gh frequency but the router seems to remove my preference each day.
Seem like I'm not the only one having this issue, which can't be resolved by those at Tech support when you call them.I was on the phone for 90mins listening to a female stumble her way through 3 diagnostics tests, (of which I got no answer as to how...
I was promised a returns bag for my old defunct router, but it has not arrived. Can you try again please. JohnT68
Had city fibre out yesterday and everything was fine except when trying to register the eero box it wouldn’t stating no WAN IP address? Called Eero, talk talk and been on the phone over 6 hours passed to 9 different departments yesterday to be told t...
My Sagecom 5364 router is 10Mbps slower than the talkltalk Huawei DG8041W router, the Huawei gives me 30.5Mbps, but the Sagecom only gives me 20.1Mbps. I was sent the Sagecom fast router as a replacement to my Huawei, because my Huawei is making a bu...
Afternoon,Please can you turn off Wifi Optimisation on my router as it keeps changing to non-optimal channel. It would seem sensible for optimisation to only be on when 'auto' is selected under Wifi channel.Thanks,Paul