Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi, hoping to get some advice here. I've moved properties, took my router with me as advised. My go live date was 01/03/2024. I have no Internet still. I've had 4 engineers out, most recent was today. He told me there is no issue issue with the cable...
What are you to do when you are connected without Internet.
HiI have had the router, a Sagemcom-FAST5364 for several years and it used to be excellent. For a few months the wifi has become increasingly unreliable. Some days it is back to normal and my main computer gets as high as 68Mbs. On Friday night it va...
Good morning,I've been having problems with my wifi for over a month. Talk talk changed channels for me due to some interference.Coincidentally, there have been road works here for a month and a half.Could temporary traffic lights interfere with my w...
Good afternoon. For the last two weeks the week keeps dropping on on devices like the iPhone, Android phone and laptop. I have to reset the router and switch off/on the devices. This is a major headache as I work from home 2 days a week. How do I req...
Hi, this problem started several months ago and I am now no longer able to work effectively from home. I got in touch with the tech support about the fact that the wireless kept dropping. It's not an issue of distance as I am sitting a few meters awa...
Hello, I'm on a fibre package that has been just fine for ages but latterly, perhaps in the last week or so, we have had problems where the iPhones or iPads will not link to the WiFi. I have two Windows laptops which are doing just fine. I get 40Mbps...
Hi, How on earth one can connect computers by physical cables such as RJ-45 if there is only 1 socket output on the EERO 6 router !? ( I have 3 PC`s to connect and need both hard -wired and Wi-Fi connections as in my old router)Thanks !
Hello, I currently do not have any wifi connection as my Eero app shows my wifi is offline, I have attached pictures to show the current state on my device, Please I need help urgently as i work from home and without the Wifi I'm unable to work today...
I'm using a Sagemcom Fast 5364 on a faster fiber package. Everything has been working fine for well over a year but now the wifi signal has become erratic and drops out completely at times. It's affected different devices, like a smart TV or Amazon E...
Hi, My service with Talktalk is due to cease on the 21st March as we are switching to Sky Broadband. If they aren't able to install the wifi that day and have to revisit, would I be able to stay with Talktalk on a pay as you go basis until the handov...
My router started flashing slow orange since 7pm last night and it is now doing the same. I have tried absolutely everything to fix this but no idea what is going on.
Hello, I've been using my TalkTalk-supplied Sagemcom FAST5364 router / modem with no problems for the past 4 years or so. Only in the last week have I noticed that the 5Ghz SSID disappears. I reboot the modem and it reappears but after a day it's gon...
My Wifi booster is not connecting and I can't find the setup instructions that you sent with it. Can you please provide a copy of these instructions?RegardsMichael Taylor
Wifi hub not working. Who owns this piece of kit ?
Can’t get my wife back on
I have a WDTV Live multi media player that I can access to add, remove or edit the files using either of my 2 Win 11 Home Laptops whether the WDTV player was in Standby or On.I have done nothing to my Black Hub or laptop network settings but unable t...
Hi, can you please turn off the wireless optimisation on my Fast5364 router again?An agent reset it to factory settings, yesterday, and now the 2,4g channel is resetting to channel 1, when I need it on channel 7 to avoid other signals in and around o...
Hi, I have just set up a new website on Wordpress, it is working find on mobile internet and on other wifi connections, I have also asked my hosting provider to test and it is working fine for them. But when I try and load it on my TalkTalk wifi it w...
My work laptop has stopped connecting to talk talk. I can connect all my other devices to the internet. I can connect my laptop to my mobile hotspot/any other wifi networks. It used to be able to connect. I work from home part time so I need my lapto...
Hello,I need to keep re-booting my router to get the wifi working again. This happens a couple of time per day.Can try switching off the WIFI optimisation please?
A little while ago, Michelle kindly replaced our Huawei router with the Sagemcom FAST and all has been well. More lately, however, we have been experiencing the issue which others have described, whereby the 5GHz WIFI becomes inoperative & invisible ...
Can WiFi performance of a router detiorate over time? Wifi on our router is working, but it doesn't seem to have the reach it used to. In the same room as the router, it's a fast connection, close to the speed for the broadband to the router. In the ...
I've run regular speed tests since my broadband package was upgraded at the end of January. I've also logged numerous complaints about the below-par speed. And the line has been "investigated" via the automatic fault service.Still no joy.What steps s...
I’ve had problems for the past 3 weeks I’ve called TalkTalk, multiple times a week my router constantly blinks orange and I’m left with no internet for days or sometimes just hours, everytime I call they do line tests, doesn’t work in test socket eit...