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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Constant solid orange light

Hi. Today my router shows a constant orange light. No connections possible. Reset, left for several minutes, rebooted still same problem. Checked all cables and connections. Unplugged then and popped back in. Rebooted, still same problem. Requested a...

Mycjets by Whizz Kid
  • 3137 Views
  • 52 replies
  • 0 like

Slow speed still having problems

I’m still having problems with my broadband. I now have a new router and I am connected again but my speed is very low. I’ve tried to resolve it but just get nowhere.

Tomcat13 by Chat Champion
  • 504 Views
  • 4 replies
  • 0 like

Changing package.

Trying to change my TT package from 150 full fibre to a lower speed as my cost is now over £45.00 per month. which is ridiculus. Need something below £30.00. cant find anywhere on my page online to do this, keeps taking me to phone addons. Thanks in ...

ccoaton by First Timer
  • 394 Views
  • 3 replies
  • 0 like

Full Fibre Options

I have been a TT customer for over 20 years and am looking at whether to upgrade my 65Mbps FTTC connection (again) - when I check MYACCOUNT - There is no upgrade available. When I check as a NEW CUSTOMER and add my postcode - the full range of FTTP i...

Weevie by Insightful One
  • 854 Views
  • 7 replies
  • 0 like

Connecting printer to full fibre 5000

Recently had full fibre 500 installed. All devices (tv, iPads phones) all connected straight away and work perfectly.The problem is with the Hp printer (18 months old) - it will not connect with the new system at all

Handypop by First Timer
  • 527 Views
  • 5 replies
  • 0 like

Connection dropping every few minutes

My Wifi connection has been disconnecting and connecting every few minutes continually for the last four or five days. I have been told that it is due to an electrical device near the router. However, my router has always been where it is right now w...

RehanQ by Chatterbox
  • 701 Views
  • 5 replies
  • 0 like

No internet. Modem PON light solid green

My eero router showed a red light and all my devices lost internet connection. Directly connecting the LAN cable to my modem gives no connection but the PON light is solid green. assume this will be an engineer visit?

DHA_UK by Team Player
  • 809 Views
  • 7 replies
  • 0 like

Full fibre FTTP

Any one else having this issue.Got no FTTP connection for the last 2days. The router keep trying to connect , connects then disconnects 10sec later in a never ending cycle.I have done all the usual , turning the power off for at least 30mins then pow...

jrkennedy by Conversation Starter
  • 1027 Views
  • 9 replies
  • 0 like

Upgrading to full fibre

We were upgraded to full fibre on Monday 24th November. We can't connect to it because we are still waiting for the delivery of the router and the digital voice connector which we were told would be delivered 1-2 days before installation by Royal Mai...

tonym71 by Popular Poster
  • 880 Views
  • 8 replies
  • 0 like

Downtime and zero updates

My ffttp internet has been down for 3 days and counting. There are zero updates on the open case record which is hugely annoying especially as days roll by. The chat option is clunky and stalls. The site sometimes kicks me out of my account and so fa...

Downtime

I have been without internet for two days now (today day 3) Numerous attempts via their live chat unsuccessful as over two hour wait. Managed to get through on the telephone only to be told I need to be at home (had to go into work as couldn't work f...

Annscan by First Timer
  • 1460 Views
  • 17 replies
  • 1 like

Black Friday Deals on TT Full Fibre

Anyone found any Black Friday deals, or know if TT plan to launch any deals?I'm on fibre 150 which in the main is pretty good, but if a good Fibre 500 or fibre 900 deal came along, I'd probably sign up for another 2 years.I keep checking my account f...

Service and broadband lights off

I've had no connection, and the black box has had the broadband and service lights off since 7pm last night. I chatted with the virtual assistant who was no help and couldn't connect me to a real person, and I'm struggling to find any other way to co...

RoryMS1 by First Timer
  • 381 Views
  • 3 replies
  • 0 like

Fast fibre 150 constant buffering

I live alone, only me in the house. I switched to fast fibre 150 and every evening there's an issue with buffering. I cannot watch any streaming service without constant buffering. So every evening I turn off the Internet connection and despite doing...

Ziggy64 by Chatterbox
  • 1704 Views
  • 15 replies
  • 0 like

Full Fibre pallaver!

I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...

Problem with Internet

Our Internet goes off we have to switch of the router for at least half an hour then it works for about 10 minutes then have to switch it off again been doing this since Friday can't speak to anyone at talktalk.

Peter187 by First Timer
  • 319 Views
  • 1 replies
  • 0 like

WiFi Woes

Hi,Following on from my topic FF150/FF500, I have connected the new Hub that arrived today for my new FF500 Data Only Plan( Starting this Monday).A few devices have connected when I have changed the Wireless Password to the one I had previously. The ...

GerryMac by Philosopher
  • 1275 Views
  • 10 replies
  • 0 like

Getting logged off the Chat Line

Having been talking to an agent for over an hour and having to keep telling the system to keep me logged in every 120 seconds or so I was in the middle of making an important decision regarding my contract when I failed to notice the logging out noti...

Tansea by Popular Poster
  • 880 Views
  • 6 replies
  • 1 like