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This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
We've been without WiFi for over a week now.Had engineers not showing up, cancelling appointments and no updates. I was supposed to be called by a complaint case worker this evening but no body did. I don't know what to do. I cannot face anymore time...
Hello, After upgrading my package from fast broadband and phone calls (copper line) to Full Fibre 500 with VOIP, while retaining my existing phone number, while my fibre connection is working perfectly I have encountered a problem with the VOIP landl...
Hi, I have set the SSID channel manually for the 2.4Ghz and the 5Ghz channels. However, this randomly changes at random intervals throughout the day, when looking at the router logs I can see that ‘channel hopping’ has been initiated remotely some ho...
Is it possible to set up Eero 6 without Amazon app, as no mobile phone signal where router is sited .
This is the second weekend in a row I have woken up to my internet gone off through the night. I have an eero full fibre and a high bandwidth due to my home needing this connection for a variety of reasons such as work, TV, music, shopping but more i...
My (Imminent ?) transfer from Copper Cable to Fibre Cable for my Telephone and Broadband Services –URGENT RESPONSE REQUIRED! I was visited by two workmen from KELLY COMMUNICATIONS (whom I believe are employed as sub-contractors to TalkTalk?), last Fr...
I got my eero yesterday (with a delay) then started the activation process. There was an Wan Ip address issue (as apparently many people are having here) then spent 3 hours on chat&call yesterday and 2 nore hours on phone today. They decided to send ...
May I order 2 x Free of charge boosters for 2 rooms with TV’s in as since Fibre installed I’m not getting full service of Netflix Prime Disney I Player etc in the other rooms bedroom kitchenthere was no problem before
I have had Fibre installed recently. The box with TV is in lounge. There are tvs in kitchen and bedroom andwhen I play Netflix I Payer etc in those rooms it only plays for a short time then goes offWhy is this?it never happened before I changed to Fi...
Wanted to ask about this because I came across openreach's website randomly. They state that with gigabit down, upload can be up to 220mbps. I went on every provider that openreach has on their website and they all seem to cap out at 110 ish. Is this...
Hi, we have no internet this morning , our hub is showing a red light, I have tried all the usual things, any ideas ?
Same problem as everyone else with same subject. Countless conversations on chat and some phone. Repeated diagnostics, Openreach sent to resolve, claims (texts/emails) to have resolved but same issue in the app failing at the wan ip address. Any act...
Hi.. First time on her ....Had cityfiber instal full fiber on 1/3/24...since that day it has not worked... only power light and PON light on green.. no data light ...no other light on ONT box...Contacted TalkTalk on numerous occasions about the fault...
As per the title. We've just had Fibre 150 install, after City Fibre put fibre on our street. We are currently getting 110-120Mb down, which I'm happy with, but a little concerned that on the ONT box, the ethernet light is flashing green. Checked onl...
You say that my problem Ref922415 Has been fixed. It hasn't You were supposed to ring me today about this problem. you didn't. This problem has not been right since installation. I need someone to ring me about this so I know you are still going to c...
So this offer came through the post, a generic offer not a personal one.I'm currently on Fibre 65, plus phone, cost is about £36/ month and going up in April. Contract fixed until October this year.This offer says £28 per month fixed until April 2025...
My service went live today and I have tried to setup the eero 6 but it cannot connect to the internet. I have reset everything several times and have gone through live chat etc but the eero cannot find the external IP address
Hello, I have full fibre which, since its installation in December of last year, has been regularly dropping out. Since the end of January I have recorded the dropouts when I notice them. It Generally drops 3-4 times a day for a minute or two. I am f...
The WiFi connection from our TT router keeps dropping on multiple devices in the home but wired connections seem to be stable. No neigbours, nothing changed in the house, no new wireless devices etc. already changed channels, spoken to cust services ...
I wanted to find out about a wifi booster and how long in meters will it reach to .Thanks
Recently had Full Fibre 150 installed - I previously had Faster Fibre which was fine but just wanted to upgrade. I now struggle to get my phone connected in my bedroom and conservatory and my children struggle too. The Full Fibre 150 just seems so sl...
I have just upgraded my internet and I am told an engineer will visit. My computer has to be hardwired to a router, will I still be able to use wifi on it. Sorry to be vague but as I am in my mid 70's I am a bit behind with technology.
I have full fibre which comes from the wall as an rj45 cable. I have an asus rx router so I want to put an openreach modem in between. Unfortunately the modem only has an rj11 port as dsl. How can I get round this? (I'm sure I solved this problem bef...
Due to the house being old the full fibre connection and eero6 are in the front bedroom but the best speaker in my kitchen cannot connect, how do I solve this?
Hi All I was wondering if anyone has knowledge of the below ONT box that was installed in my property by TalkTalk? I have been having a few issues with the line since December, but yesterday I have noticed the alarm light is solid red. My connection ...
