We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
No internet connection
I’m getting this 403 forbidden error when trying to access my TT account on my iPhone. In fact, it seems to happen when trying to access talktalk.co.uk in general. I’m not having any problems on any other websites. Thinking about it, I think it start...
My Talk Talk full fibre Internet has been down for 5 days. I have been told there is a major outage at City Fibre. There is no information about this on Talk Talk website, and I can find no sign of it on any local information or sites like downdetect...
I have been with TalkTalk for over 7 years and decided to upgrade to full fibre at my current property. The Openreach contractor actually said it was one of the easiest installs he had done, straight through the front wall and already spliced to both...
hi all, yesterday I lost connection to sky through the sagecom wifi hub other websites were ok as far as I could tell , remembering something similar a while back I checcked the DNS servers in the router and changed the main one to 8.8.8.8 the google...
My Google Nest Minis are no longer able to connect to the wifi via the EERO Wifi Routers. I contacted Google store support and they have mentioned that they have recently received quite a number of such cases and they are all with TalkTalk as interne...
Does anyone lost connection today from 14h00 ?
I have always used Patreon to download stuff. I went to one of a creator I usually download from and the page isn't loading correctly, I have checked everything which is recommended, I have tried to use another internet browser such as Firefox, Yahoo...
Engineer set it all up last Friday,new WiFi hub 3 connected,download speed below guaranteed minimum of 120mbps.I was getting 95!Spent 2 hours on phone with tech dept.but nothing sorted,so tech.support asked if I would like a Brightspark engineer to v...
Hello @KeithFrench We had #full fibre installed on Friday by MJ QUINN the router wasn't checked correctly and we have had no internet or WiFi since! The previous package was disconnected on Friday and the new one started but we are unable to use anyt...
Morning I need to change the subnet on my present hub2, mainly because I need to use my existing router to use my present configuration. Because the Grandstream became so unreliable and the Eeros bought the dust with blown power bricks, (yes I know, ...
Hi, Essentially, my question is, how do I get Talktalk to recognise that full fibre is now available to my house? Open Reach notified me that they have set up full fibre to my house back on 26/06/25. Every Saturday since then I've checked the Talktal...
Engineer came yesterday-up and running --BUT speeds are below talk talk guaranteed minimum of 120 mbps.This morning--getting---90 down,and 27 mbps. up.I am using the new wi-fi hub 3.Not happy at the moment.
How do you report a fault with your broadband connection
We have an open reach appointment for fullfibre with new contract with talktalk. The appointment is for 4 days time but we've received no email telling us the new router has been dispatched. Our old contract is being switched off when open reach has ...
Hi, I've had the Fibre 900 package for over a year now and have not had any issues until now. Over the last week my wifi connection has been randomly dropping for a minute or so. I have just spent an hour on webchat trying to diagnose the issue. Ther...
Talk talk router had died, I have a TP link archer a7, but unable to get it to connect. I have tried PPoE and dynamic up in the setting on the WAN port, set the vlan id to 101 and still no joy. Any help would be really appreciated
HiDoes TalkTalk now offer a static IP address to residential/home users like other ISPs these days ?Thanks
We have had no issues whatsoever until a couple of months ago. Our connection had remained stable exactly as FFTP should be.Then suddenly we've been experiencing complete drop outs on every device in the home.The Eero hasn't been moved and when the d...
Will the engineer fit the white/black fibre connection box in my kitchen at my designated point?The ca incoming cable to the box(to be fitted in kitchen)is coming into kitchen directly through outside wall?It would be about a 3m.run of cable coming i...
Hi, I am on Fibre 900 and over the last couple of weeks, a speedtest when my Ethernet connected PC is first switched on is between 940 Mb/s and 950 Mb/s but after a minute or so it starts decreasing to as low as 250 Mb/s. Two weeks ago, I would get a...
“Hi, my website is showing a 502 Bad Gateway error when I turn on my laptop. Is it possible to check if the server is down or if there’s a misconfiguration on your end?” I get the same message on my iPhone. I'm an 81 year old if anyone can help in la...
Anyone having trouble to reschedule their appointment for installation. The link they give you from a txt does not download so you can change date and time
Hi Guy's I have an issue that OpenReach have not connected my house to Full Fibre but they tell me I have to chase this through TalkTalk, in which case I think the Community Stars here are more likely to be able to help than the TT Chat Line. I live ...
We have recently upgraded to Fibre 500, but since then we are experiencing 'dropout'.Is there anything we should or need to do to stop this ?