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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Despite City Fibre installing my £28pm fttp connection today, I still have no internet. Three phone calls to different TalkTalk representatives and I feel no closer to getting this resolved. I was promised a call back this afternoon but of course tha...
Hi, if I replace my eero 6 with a Pro 6E from Amazon, would it still work and would I still get all the facilities of the app, such as usage, threat blocks and security scans that I have at the moment?Thanks.
Hi, I was told by an advisor on Live Chat that I was being sent another Eero Pro 6 router (as I was meant to receive two at the time as part of my package). Nothing arrived so I contacted them again and was told the order failed so they put it throug...
I’ve recently had FTTP installed and have the eero 6 router. I’m struggling to get Wi-Fi signal outside the room the eero is located. The Wi-Fi on my iPhone also constantly drops out and switches to 4G. I’ve still got my FTTC service active and can s...
I'm getting slow download speeds on two iPhones in comparison to a laptop in the same room. I'm in an upstairs room furthest away from the Eero router downstairs, but my laptop is still achieving a speed of 125mbps, however two iPhones in the same ro...
I lost my internet connection at 05.26hrs (shown on my Eero 6). My Eero connection light is RED.There are 3 lights on my ONT (Power, Broadband, Service). 4th light (Internet) not illuminated.I am with City Fibre. Fibre 65 FTTP.I have disconnected and...
City fibre came and installed our fibre box this morning and left when 4 green lights came on. They connected the eero 6 and we downloaded the eero app. My phone can connect to the eero when running through set upon the app, but fails during set up a...