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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
So on 12th January I decided to upgrade my existing Fibre 65 to Fibre 150. This would also include moving to the digital phone line (from copper). 10th February was the earliest engineer appointment...so I booked time off work to stay home. Seemed li...
Hi, I was supposed to have my full fibre installed on the 15th of January but the engineer who showed up only installed the wall socket inside our flat and on the flat roof outside but didn't connect the fibre optic cable outside as it needed to be p...
I've recently just joined talktalk and had my engineer appointment for the full fibre installation, my engineer didn't arrive within the 8am - 1pm appointment time he arrived 3 hours late at 4pm, he installed the interior box and didn't finish instal...
I currently have full fibre 500 and the phone over a separate copper line as VoIP was not available last time I upgraded. In early January I received a letter saying that the copper line was being discontinued and needs to contact talktalk to arrange...
I had full fibre 500 installed on 24th of January 2025 , Fibre working fine but my online account is stuck saying that I’ve missed my engineer visit ?wich I didn’t as they turned up and installed on the day we arranged ? Also my phone number hasn’t b...
I have been asked to get in touch with one of your team as the problem that I still have is still with me. My account is still reading that I'm on Fibra 35. and the speed is 45Mbps download 29 Mbps upload. I had the full fibra fitted with Open Reach ...
Hi folks, I have an internet outage at home. I’ve not been having any success using chat or phone, so hoping you may be able to assist. On the 11th of December I went on holiday, and turned off sockets at home. This included my router and the white b...
I've been a customer with talktalk for a few years but i'm stuck on 60mb broadband because i live in flats and ever year i always ask them when they'll get round to upgrading us all to full fibre.Never get a proper explanation why not,just some vague...
Hi there,I have recently moved to a new home and have just installed the full fibre 900 last week. However, I was wondering if an engineer could possibly be sent as by default the Fibre box was located on the ground floor in the living room when the ...
does any one know how to get anyone at Talktalk to answer the phone? I cant get past the useless robots and all they do is send a text message with a link to site that does not work.
Still no internet since 29. 11.24 and manager as not got in touch to tell me what’s going on after receiving a message 3 times that he was going to ring . Terrible service .
I'm due for a full-fibre fitting on the 27th Jan 2025. I have not yet received the parcel for the fitters to carry out the connection Account number Removed for privacy
How to move engineer appointment to an earlier date? Thanks Order number is *removed for security*
We're supposed to have been upgraded from fibre to full-fibre today. The engineer that installed the line left saying he couldn't complete the job because of an issue at the cabinet, but out old line was still there and would still work - which it di...
So once again let down waited for engineer to turn up from 8 am it's now 2 pm and no show , not acceptable to not even be contacted
I've recently swapped from my mums account over as she passed away but I am now unable to log in to my new account at all
I have just moved into a house that has fibre to the door, and would like to have my existing talk talk subscription moved onto the new house. Talk talk support tells me that I need an engineer to visit to activate my broadband, other broadband provi...
My fibre has been down for 7 days. Can’t get through to TalkTalk on phone or live chat. Diagnosis checks via website are saying not available. I’m completely stuck and going round in circles. I get an automated message on live chat saying there are i...
Upgraded to fiber900. Connected eero pro6. No Internet.Chat useless. After my working hrs before 7pm phone call useless as technical team not working anymore. How can this be reported and fixed???!!!!
Hi, since my full fibre upgrade my telephone display now shows regular missed calls. The telephone never rings at the time and the missed call is recorded but the display shows NO NUMBER for the number that called.Does anybody know how to rectify thi...
I am about to upgrade to a full fibre 150 with the aeero 6 router. I currently have a fibre 65 with two extenders that reaches all my house garage and office and gives a good signal runs my PC and provides internet to multiple devices If the engineer...
So after I set my channels they change after a few hours which causes slow Wi-Fi and lagging in games etc getting fed up now as no one on talk talk live chat can seem to help me
02/01/25Early hours of the morning the internet was down, and the modem router was flashing amber.I've gone through all the steps of resetting, turn of main wait 30mins - hour etc and nothing worked, Live chat sent someone out the next day on 03/01/2...
Hi,This is a simple request I think, but can't see a way to do this online.I am upgrading my broadband from Fibre 65 to Fibre 500.An engineer has been booked for 24th January 2025, in the afternoon slot.However, I now have a hospital appointment then...
I was supposed to be called today by someone to discuss the failure to connect me on 24th December and the no show of the engineer, but nobody called, again. I am fed up waiting for TalkTalk to fulfil their promises to me. Still WiFi free.